Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

547 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


JW
JORDAN W.
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2016
Maintenance review
The customer service from beginning to end is excellent. The reps explain why your vehicle needs a repair, what is the repair, how it is done, when the maintenance will be complete and explains all of these aspects in colloquial language. I was truly impressed. They ensure quality replacements were put on my vehicle and performed a test drive to quality check their maintenance. Also they are reasonably priced. 5 stars and a round of applause from this guy.

RM
RICHARD and MELODY M.
Jacksonville, FL
Lexus LS 460L
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2016
Professional Service.
These are the Japanese Auto Specialists and I recommend them to anyone who has a Japanese car they are proud of.

VD
VICTOR D.
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2016
2006 Tundra
David was great timely service and great value.

KH
KISHORE H.
Jacksonville, FL
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2016
Honda Odyssey
David and his team has shown great customer care by spending good of time to determine the cause of AC malfunction. They put on lots of time in diagnosing the issue to make sure they find the right cause by showing commitment. I feel very confident and comfort in dropping my vehical. You never get to hear the sales pitch as you get when you go to the dealers

LG
LENORA G.
Jacksonville, FL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2016
Customer Service - Mr David, Owner
Make sure your car taken care of. No problem

KK
KAREN K.
Jacksonville, FL
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2016
Great Auto Shop
Good service at a fair price. Wouldn't take my 4Runner to any other mechanic.

LE
LAURETTA E.
Jacksonville, FL
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2016
Another awesome service appointment.
GoodJob! Thank You!

DA
DIANA A.
Jacksonville, FL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2016
Trustworthy
I've been going to Japanese Auto Specialist for years, and am comfortable with knowing my car is in good hands! David explains clearly the issues my car is having and gives each issue a rating so I know what needs to be taken care of immediately.

FS
FRANK and BETH S.
Atlantic Beach, FL
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2016
Great service in a timely manner
David reconditioned our 2002 Toyota 4Runner to new, no more oil leaks.

TL
TODD and KRISTY L.
Jacksonville, FL
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2016
Diagnostic done
Dave is honest about what items need to be repaired right away and which can wait. I appreciate being aware of what comes next.

SM
SHEHU M.
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2016
My New Car Repair Shop
I moved to Jacksonville about 7 years ago, and have been looking for a reputable car repair shop, then some recommended Japanese Auto, they have now become my new repair shop; they give you all the information up front and also options on the repairs.

DL
DAVID L.
Jacksonville, FL
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2016
They always do a great job
I would trust David and his crew with my car any time.

TL
TODD and KRISTY L.
Jacksonville, FL
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2016
Routine oil change
David always does a great job.

KC
KENSEY C.
Jacksonville, FL
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2016
Great work
Very professional and knowledgeable

KC
KATIE C.
Jacksonville, FL
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2016
Great service!
David is always great and honest in pricing and what really needs to be done for your vehicle.

TP
Tony And Linda P.
Ponte Vedra Beach, FL
Honda S2000
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2016 Category: Service
Tony said the employees do a great job, are fair and honest.
This review was collected via phone interview by Customer Research Inc.

JP
JOHN P.
Jacksonville, FL
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2016
Great Service
David went beyond what most service centers would do to repair my 2005 Acura TL. This shop is honest, does repairs correctly and has fair prices. What more could you want?

BD
Barbara D.
Jacksonville, FL
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2016 Category: Service
Barbara said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JC
Joe C.
Jacksonville, FL
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2016 Category: Service
Joe said everything went well with the business.
This review was collected via phone interview by Customer Research Inc.

JD
JENNETTE D.
Jacksonville, FL
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2016
Knowledge with integrity re car info & character of owner
5 star