Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

473 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


TL
TODD and KRISTY L.
Jacksonville, FL
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2017
Replace Headlight
AWESOME, Super FAST!!

MS
Mark S.
Jacksonville, FL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2017 Category: Service
Mark said he was very satisfied with the service he received from this business.
This review was collected via phone interview by Customer Research Inc.

BR
BOB and BOOTSY R.
Jacksonville, FL
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2017
honesty
Honesty

RN
RAYMOND N.
Jacksonville, FL
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2017
Japanese Specialist
Great Job and great Owner

GH
GUY H.
Jacksonville, FL
Lexus LS 400 Luxury Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2017
My service shop for life.
Excellent service, fair pricing, and usable information provided in advance.

DM
DICK and HELEN M.
Jacksonville, FL
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017
People
Service was excellent to outstanding as usual!!!!!

PO
PATRICIA O.
Jacksonville, FL
Mazda MPV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2017
Trustworthy
Takes great care of my mpv.

BR
BOB and HELEN R.
Jacksonville, FL
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017
Brake work
Great job

BR
BETH R.
Callahan, FL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017
Outstanding Service
Very pleased-- needs are explained......My Toyota is 2 years old and Japanese Auto Specialist took care of all maintenance needs at a MUCH lower price than the dealership! Highly recommend!

GK
GERRY K.
Jacksonville, FL
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017
When you HAVE TO spend money
Great courtesy from each employee. Service is always done correctly and with fair pricing. Expert dialogue with customers make you feel like your vehicle is in good hands which I stills confidence in your safety

SV
SREEKANTH V.
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017
Great Service!!
I had an issue with AC. Took appointment on friends referral. Issue fixed and time and decent budget..will go again as needed..

LE
Larry E.
Florida
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017 Category: Service
Larry said this was the first time he has left a repair facility feeling confident in what he paid for. He was happy with the service.
This review was collected via phone interview by Customer Research Inc.

TK
Thomas K.
Jacksonville, FL
Mazda Protege5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2017 Category: Service
Thomas said he thinks he got very good service.
This review was collected via phone interview by Customer Research Inc.

AR
ART R.
Jacksonville, FL
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2017
Thanks again David for solving my problem in a professional manner.
You worked me in when I showed up with my truck, told me what the problem was, and told me what it would take to fix it. I made an appointment and it was fixed in a professional and timely manner. Thanks again David for the great work. Art

DL
DAVID L.
Jacksonville, FL
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2017
A Fast repair just before vacation
David and his team did a great job on the Nissan Rogue. It was the day before vacation.

JC
JOE and ANDREA C.
Jacksonville, FL
Hyundai Elantra GT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2017
Honesty at its Best
Once again I have walked away a very pleased customer due to his expertise and honesty

BL
BILLY L.
Jacksonville, FL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2017
Make an appointment asap
These guys know what their doing and are completely honest and educate you with what's going on with your vehicle. OEM parts too. Trust me, you'll be happy you made an appointment at Japanese Auto Specialists.

TL
TODD and KRISTY L.
Jacksonville, FL
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2017
Diagnostic
I LOVE that David is thorough! He's the man to check out your vehicle if you need work done....it's quality!!

JF
JP and BONNIE F.
Palatka, FL
Nissan Quest
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2017
Best place for diagnosing and repairing a problem with my '93 Nissan Quest.
I have a '93 Nissan Quest. Whenever I have a problem with my car I describe it to David, he finds the cause of the problem, and repairs it. I have gone to other mechanics in the past, I live 60+ miles away from Japanese Auto Specialists, with a car problem and they don't seem able to find the cause. I take my car to David and problem solved. David is my "go to" mechanic. He is the reason my car, Ol' Blue, and I are still enjoying cruising the open highway. Do I recommend Japanese Auto Specialists to others? Absolutely! B : )

MV
MARTIN V.
Jacksonville, FL
Toyota MR2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2017
Makes sure it is right
Very happy with my service. It's not the easiest car to work on, but the job was done right.