ReScore Reviews™ (2)
99% Would Recommend
Latest Review 6 days ago
Review for Japanese Connection Inc
colokid A. on 08/19/2011
"Timing Belt Replaced"
Had profuse oil leak post timing belt replacement. JapConn. tried to say recommendations were made, but I know better, otherwise they normally note it on billing statement - which they did NOT. I had to go elsewhere as total trust was lost. Please Beware!!!
Review Created: 08/19/2011 11:52 PM
Kraig H. at Japanese Connection Inc responded on 08/22/2011
We are sorry this customer is unhappy. As an upstanding business, we only replace what the customer will authorize us to replace. Oil seals that are found to be leaking are recommended, but only replaced after customer approval.
Kraig H. at Japanese Connection Inc responded on 08/23/2011
We have requested that this customer bring his vehicle in for recommended service and sincerely have offered all possible solutions to resolve his issues. We hope he will follow our recommendations to have his auto repaired as needed, whether with us or someone else.