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JC Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,217 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
3
Total ReScores
5.0
ReScore Average
98
Net Promoter Score ®

Business Details

About

Since 1979 JC Repair, formerly known as Japanese Connection, has been providing Colorado Springs the best in auto and truck repair. We are committed to developing long term relationships with our customers and support their families, businesses, and the community. Our goal is to be your Top Local Repair Shop by providing the best quality Since 1979 JC Repair, formerly known as Japanese Connection, has been providing Colorado Springs the best in auto and truck repair. We are committed to developing long term relationships with our customers and support their families, businesses, and the community. Our goal is to be your Top Local Repair Shop by providing the best quality service and products in the industry. ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(719) 574-5415
Closing in 56 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Mountain Time (US & Canada)
3519 E Boulder St Colorado Springs, CO 80909-6607
JC Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,217 Reviews)

MH
gravatar
MARTI H.
Colorado Springs, CO
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/08/2016
verified customer Verified Customer
Good group of guys.
Very disappointed in this particular visit. Seemed to be QC steps missing. A half day appt for service and a tail-light repair ended up taking two extra appts for a total of three. JC was proactive in trying to resolve that would be convenient for me however, the extra appts shouldn't have been necessary if a double-check (QC review) was performed for a very simple/elementary repair. I hope my next appt will be a non-event. :)
Recommended
Kraig H. from JC Repair responded on 04/28/2016 09:59 AM

Hi Marti, I am sorry that our service did not meet or exceed your expectations! I was under the impression that we went to your location to try to replace a brake bulb and or tail light assmebly and that we recieved the incorrect part. I then thought we again returned to your location to resolve this. if this is incorrect please let me know. Kraig

Service Coupons and Posts
Free Multi-Point Inspection
Included Multi-Point Inspection with Any Service. We check the brakes, tires, battery, belts, hoses, wipers, fluids and more.
Offer Valid 02/01/2023-12/31/2024
Free Multi-Point Inspection
Included Multi-Point Inspection with Any Service. We check the brakes, tires, battery, belts, hoses, wipers, fluids and more.
Offer Valid 02/01/2023-12/31/2024
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