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JC Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,226 Reviews)
98
Write a Review
Service Coupons Schedule Appointment

Score Details

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
3
Total ReScores™
5.0
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

Since 1979 JC Repair, formerly known as Japanese Connection, has been providing Colorado Springs the best in auto and truck repair. We are committed to developing long term relationships with our customers and support their families, businesses, and the community. Our goal is to be your Top Local Repair Shop by providing the best quality Since 1979 JC Repair, formerly known as Japanese Connection, has been providing Colorado Springs the best in auto and truck repair. We are committed to developing long term relationships with our customers and support their families, businesses, and the community. Our goal is to be your Top Local Repair Shop by providing the best quality service and products in the industry. ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(719) 574-5415
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Mountain Time (US & Canada)
3519 E Boulder St Colorado Springs, CO 80909-6607
Get Directions
JC Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,226 Reviews)
Write a Review
Recent Reviews
MV
Mario V.
Colorado Springs, CO
Honda Civic
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/28/2013
verified customer Verified Customer
Category: Service
Mario said he will not go back to the business ever. They were rude and racist towards him as well as his stepson and wife. They told them that they would not take care of them and they needed to get out.
Not Recommended
Kraig H. from JC Repair responded on 07/09/2013 11:33 AM
When Mr Villanueva came in, we were able to communicate quite well. When his wife and son came back in to discuss the auto repairs, we were unable to communicate with them. We do not employ a Spanish speaking service writer at Japanese Connection. We attempted to convey the information to them, but with the communication issues, we obviously were not understood. We have many great Hispanic and other ethnic customers. We have never in over 30 years had anyone claim us to be racists. We work very hard to treat everyone the same. We are sorry that Mario felt we were mistreating anyone. Our history speaks well for us. We care about our customers and we make every effort to satisfy their auto needs at reasonable prices. We hope to never send anyone out of Japanese Connection feeling they were not treated with respect and with total concern for their vehicles. Our customer service is very important to us. We value ALL of our customers, no matter their ethnic background.
Service Coupons and Posts
Free Multi-Point Inspection
Included Multi-Point Inspection with Any Service. We check the brakes, tires, battery, belts, hoses, wipers, fluids and more.
Offer Valid 02/01/2023-12/31/2024
Learn More
Free Multi-Point Inspection
Included Multi-Point Inspection with Any Service. We check the brakes, tires, battery, belts, hoses, wipers, fluids and more.
Offer Valid 02/01/2023-12/31/2024
Learn More
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