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Jason Pilger Hyundai

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,560 Reviews)
76
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
44
Total ReScores
4.8
ReScore Average
76
Net Promoter Score ®

Business Details

About

Jason Pilger Hyundai in Gautier, MS. is staffed with expert technicians who provide the best in Hyundai repair and maintenance. Jason Pilger Hyundai in Gautier, MS. is staffed with expert technicians who provide the best in Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(228) 522-3413

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
613 De La Pointe Dr Gautier, MS 39553
Service Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,560 Reviews)

NF
gravatar
Nadezhda F.
Ocean Springs, MS
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2019
verified customer Verified Customer
Category: Service
Rescore for previous review :-)
Third time is a charm. Wanted to rescore the previous review. So far my car is fixed and Jessica and the team went above and beyond to plan ahead in case the one part does not work. Happy that I was listened to and so far so good. No more annoying warning and works the way it is supposed to. Thank you
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/23/2019
Service Type: Repair
Category: Service
Not the same this past 2 times
I have been going to this place for years. Sent family and friends because of their service. Past 2 times been disappointing so maybe just a stressful day.
Recommended
Ben S M., Service Manager from Jason Pilger Hyundai responded on 05/23/2019 07:50 AM

Sorry that you had a bad experience us we try to keep everyone happy. Doesn’t always work that way. I reviewed your ticket came in on a Saturday and then had to come back following week for a follow up. We ordered parts and we have to make an appointments based on time it takes to fix your car. You need a 5 to 6 hours appointment to fix your car. We have a continuous turn of  appointments everyday we can not hold spots for something that takes that long also a different tech will be finishing that job to make sure of quality control. Thanks for being a valued customer. 

Ben McPherson
Service Manager
228.522.3413
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