Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

800 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


EF
ERIC F.
Randolph, NE
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Fast, Friendly, Prompt, Service.
This is the second time I have taken a vehicle to Jerry's Service. Each time, the repairs that were made were exactly what they said. This first time the bill was a little less than the quote and the second time is was right on the mark. Nothing worse than going to pick up your vehicle and its much higher than was quoted. Im sure if they had found some other problems they would give a call. The lounge area and restrooms are kept very clean and what I saw of the shop appeared to be clean and orderly.
Sincerely
Eric Frederick

TR
Travis R.
Norfolk, NE
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Travis said they did good work and got it done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

AC
Austin C.
Norfolk, NE
Chevrolet Aveo
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/02/2018 Category: Service
Austin said the service overall was good. He did notice damage to the vehicle when he picked it up. He stated the staff told him the vehicle jumped forward when it was started. There was already damage to the vehicle, so he did not address the issue at that time.
This review was collected via phone interview by Customer Research Inc.

JT
Jim T.
Randolph, NE
Subaru Outback
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018 Category: Service
Jim said they had been very prompt with getting repairs done.
This review was collected via phone interview by Customer Research Inc.

RJ
Robin J.
Norfolk, NE
Ford Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Robin said the business did a great job and she's very happy.
This review was collected via phone interview by Customer Research Inc.

LH
Larisa H.
Madison, NE
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Larisa said they had good customer service.
This review was collected via phone interview by Customer Research Inc.

CB
CHARLETTE B.
Wayne, NE
Kia Sedona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Friendly people and great service
I love the service there.

RA
Robert A.
Neligh, NE
smart fortwo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Robert said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LS
Lorraine S.
Norfolk, NE
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Lorraine said that she has been taking her vehicles to this business for over thirty years.
This review was collected via phone interview by Customer Research Inc.

CW
Clifford W.
Norfolk, NE
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Clifford said that the place was professional and the staff know what they're doing.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Winside, NE
Buick LeSabre
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2018 Category: Service
John said the business completed a wonderful job. They took good care of him. He is happy with the work. The prices were too high, until he researched the price.
This review was collected via phone interview by Customer Research Inc.

WL
Wilson L.
Norfolk, NE
Chevrolet Avalanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Wilson said it was a good experience at this business. They had quick service and he appreciated that.
This review was collected via phone interview by Customer Research Inc.

JB
JIM B.
Norfolk, NE
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Dependable and timely!
As always, the car was done in a timely manner and the work quite dependable.

JK
Jordan K.
Norfolk, NE
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Jordan said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

MA
Monica A.
Hartington, NE
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Monica said that the place made her experience quick and convenient.
This review was collected via phone interview by Customer Research Inc.

BW
Brent W.
Norfolk, NE
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Brent said the staff did a good job servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.

AL
Ann L.
Norfolk, NE
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Ann said she was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

JJ
Jessie J.
Stanton, NE
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Jessie said they laid out options that were convenient, everything went smooth.
This review was collected via phone interview by Customer Research Inc.

HH
Hilary H.
Norfolk, NE
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Hilary said that she would recommend this business. They were recommended to her.
This review was collected via phone interview by Customer Research Inc.

CB
Chuck B.
Norfolk, NE
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Spoke with Kathy. She said, this business was able to get the vehicle in and out at the times they gave her.
This review was collected via phone interview by Customer Research Inc.

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