Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

126 Reviews

98% Would Recommend
Latest Review about 1 month ago

Reviews


HL
HANNE L.
Mill Valley, CA
Mazda Tribute
Verified Customer
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02/03/2019
Friendly, prompt, excellent service
Responded immediately; friendly service; realistic estimate on needed service; no attempt at upselling for other services not needed; received parts in a day and completed major service in one day.

WM
WILLIAM M.
San Rafael, CA
BMW 5 Series
Verified Customer
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01/25/2019
Quality of work is 2nd to none.
They focus on the quality of working keep the customer informed.

DM
David M.
California
Subaru Outback
Verified Customer
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01/25/2019 Category: Service
David said he was able to get in on a short notice. The technicians did a good job. It was a quick repair and he is very happy with the results.
This review was collected via phone interview by Customer Research Inc.

KH
Kristi H.
California
Hyundai Elantra
Verified Customer
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01/17/2019 Category: Service
Kristi said the staff did a good job with fair prices. They didn't try to over charge and the customer service was pleasant.
This review was collected via phone interview by Customer Research Inc.

NC
Nick C.
Novato, CA
Honda Pilot
Verified Customer
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01/11/2019 Category: Service
Nick said the facility is always super clean and the staff are very attentive to their customers as well as addressing their clients needs.
This review was collected via phone interview by Customer Research Inc.

KH
Kerry H.
California
Volkswagen Jetta Sedan
Verified Customer
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01/11/2019 Category: Service
Kerry said the business is awesome.
This review was collected via phone interview by Customer Research Inc.

JH
Jean H.
California
Toyota Corolla
Verified Customer
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12/13/2018 Category: Service
Jean said the business did an excellent job. She said George was thorough in explaining things to her, his prices were reasonable and he took great care of her.
This review was collected via phone interview by Customer Research Inc.

DS
Daniel S.
San Francisco, CA
Subaru Outback
Verified Customer
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11/29/2018
Great service
I always have a great experience at J.E.V! I drive all the way from Oakland to have my car work on by them.

JH
Jerry H.
California
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
Jerry said they give a detailed report with pictures of the vehicle. The service is good. George is professional and courteous.
This review was collected via phone interview by Customer Research Inc.

DL
David L.
California
Subaru XV Crosstrek
Verified Customer
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11/20/2018 Category: Service
David said the business was professional and trustworthy. The staff did a good job.
This review was collected via phone interview by Customer Research Inc.

JM
JIM M.
Novato, CA
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Thorough and Fair
Jorge has taken care of our cars for several years now. Mini Cooper is a great car and want to keep it in good shape, so maintenance is important.
Jorge works successfully on BMW also. Shop is clean, team is friendly and thorough. Jorge and his team take the time to listen and have done very good work. Recommending his company as we appreciate, with our tight budgets, not having any work suggested that is not absolutely necessary. J.E.V. rocks. Jim M.

DJ
Dexter J.
California
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Dexter said the staff was nice, friendly, and honest.
This review was collected via phone interview by Customer Research Inc.

ML
Matt L.
California
Audi A4
Verified Customer
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10/31/2018 Category: Service
Matt said they were great.
This review was collected via phone interview by Customer Research Inc.

JS
Jasmine S.
California
BMW 328i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Jasmine said George diagnosed her vehicle. He told her what the problem was and fixed it. He gave her a time it would be done and it was done on time. He pointed out other problems with her vehicle that she was unaware of, which was good, because the previous business she had service from did not.
This review was collected via phone interview by Customer Research Inc.

LS
LESLIE S.
Toyota Highlander
Verified Customer
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10/18/2018
Great service & Communication
Jorge has excellent follow through and was able to accomodate my schedule. His communication system let me see what items needed to be addresses ASAP and what could wait until the next service. He was flexible and made picking up/dropping off very easy. Vehicle maintenance and repair is not cheap and I think Jorge's prices are fair.

RJ
Rebecca J.
California
Dodge Dakota
Verified Customer
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09/29/2018 Category: Service
Rebecca said that the place was great, and her family is using them, also.
This review was collected via phone interview by Customer Research Inc.

MF
Micheal F.
San Rafael, CA
BMW 3 Series
Verified Customer
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09/28/2018
Fast and knowledgeable service
Jorge took my car in and was finished with repair before initial quoted time, I will continue to have my car serviced and repaired at JEV going forward. Car runs great !

CK
Chris K.
California
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Chris said the mechanic did a great job and he didn't try to charge him for something he didn't need.
This review was collected via phone interview by Customer Research Inc.

BF
Bryan F.
Berkeley, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Bryan said George at the business was very helpful and informative. They had his vehicle fixed the same day and provided great customer service.
This review was collected via phone interview by Customer Research Inc.

MC
Mario C.
California
Nissan Versa Note
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Mario said George really took the time to listen to his questions, and explained what could be the cause of specific issues his vehicle was having. He is extremely satisfied with the service, and hopes the business continues to provide great service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 126 in total