Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

1970 Reviews

ReScore Reviews™ (37)

ReScore
Overall Rating 4.7837832/5Overall Rating 4.7837832/5Overall Rating 4.7837832/5Overall Rating 4.7837832/5rating 4.7837832
Original
Overall Rating 2.2972941/5Overall Rating 2.2972941/5rating 2.2972941rating 2.2972941rating 2.2972941
96% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


DH
Devin H.
Birmingham, AL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
The employer
Excellent services
MARY H. from Jim Burke Hyundai responded on 08/12/2019

Thank you for taking the time to respond Mr. Hutton! We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

CO
Cecelia O.
Birmingham, AL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Great Atmosphere
Good service
MARY H. from Jim Burke Hyundai responded on 08/12/2019

Thank you for taking the time to respond Ms. Oree! We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

SD
Susie D.
Birmingham, AL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Great place
Love get oil change but the car service to high
MARY H. from Jim Burke Hyundai responded on 08/12/2019

Thank you for taking the time to respond Ms. Dunson! We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

Verified Customer
Birmingham, AL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Quick Emergency Fix
Love Jim Burke Hyundai. always treated like a member of the family. Rapid response and always met with a welcome smile. I had trouble starting my car. Took it in and in 15-30 minutes, I was on my way with a new battery. Thankful to be able to call these folks my friends and repair team.
RUSTY P., service manager from Jim Burke Hyundai responded on 08/09/2019

thanks so much !
happy things going well
was good to see you again

rusty pickle
service manager
(205) 278-4946
rpickle@jimburke.com

MM
Maria M.
Pelham, AL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019 Category: Service
Great service
Fast and great service from the person who received my car until he gave it to me .
Perfect 5 starts
MARY H. from Jim Burke Hyundai responded on 08/09/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

Verified Customer
Birmingham, AL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019 Category: Service
Se
Wife was not happy about a certain charge, so they looked into it and removed charge.
I appreciated that.
MARY H. from Jim Burke Hyundai responded on 08/08/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

TK
Theresa K.
Birmingham, AL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019 Category: Service
quick and professional service
Processed my recall and suggested additional products.
MARY H. from Jim Burke Hyundai responded on 08/07/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

NC
Natalie C.
Mount Olive, AL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
very professional staff, great service and kept me informed of the process and progress of the service.
i have recently recommended this service to a friend.
MARY H. from Jim Burke Hyundai responded on 08/07/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

JH
James H.
Bessemer, AL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Friendly people
The Service writers are very friendly and helpful
MARY H. from Jim Burke Hyundai responded on 08/06/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

SH
Shinesia H.
Dolomite, AL
2019 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Great people, Awesome Service!
This is my second visit since I purchased my vehicle in February and I’m loving the care, that my vehicle received! I appreciate the fact that the servicemen are knowledgeable and upfront! Also it’s great to not receive hidden fees. I was quoted the same price for service two, months ago and everything remained the same when I went in for my appointment!
I’m glad that there is an opportunity for me to make appointments it gives me the sense of priority and security.
MARY H. from Jim Burke Hyundai responded on 08/06/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

BH
Brett H.
Trussville, AL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Excellent service and friendly, knowledgable employees.
We've been using Jim Burke Hyundai to service our vehicles for years, and have always had a good experience!
MARY H. from Jim Burke Hyundai responded on 08/06/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

RR
Ronald R.
Odenville, AL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Trustworthy and professional
Reliable, inspire trust, knowledgable, friendly advisors, caring about concerns, clean waiting areas, very clean bathrooms, overall feeling of competency,
MARY H. from Jim Burke Hyundai responded on 08/06/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful morning!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

Verified Customer
Birmingham, AL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2019 Category: Service
Meets expectations
Good communication.
Pleasant informative interactions.
Meets expectations.
MARY H. from Jim Burke Hyundai responded on 08/05/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful morning!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

AB
Autumn B.
Birmingham, AL
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019 Category: Service
Thoughtful service
I was very well helped and informed.
MARY H. from Jim Burke Hyundai responded on 08/05/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful morning!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

EH
Erica H.
Calera, AL
2015 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019 Category: Service
Service and personnel are great
Service was good, wasn’t a huge fan of the hour and 45 minutes we spent for an oil change with an appointment. We do understand it’s a Saturday though.
MARY H. from Jim Burke Hyundai responded on 08/05/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful morning!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

WP
William P.
Birmingham, AL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019 Category: Service
Careing
The way they care
MARY H. from Jim Burke Hyundai responded on 08/05/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful morning!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

VC
Valerie C.
Bessemer, AL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
customer
great service in a timely manner
MARY H. from Jim Burke Hyundai responded on 08/05/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful morning!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

CB
Cecil B.
Birmingham, AL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Cecil Bostany
always happy with Jim Burke service because of Eddie Hicks
MARY H. from Jim Burke Hyundai responded on 08/05/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful morning!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

Verified Customer
Birmingham, AL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2019 Category: Service
Good service
Went in for recalls. Pleased with services. Probs will go back for repairs in the future.
MARY H. from Jim Burke Hyundai responded on 08/05/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful morning!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

Verified Customer
Birmingham, AL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019 Category: Service
NA
NA
MARY H. from Jim Burke Hyundai responded on 08/12/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com