Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(2,077 Reviews)

ReScore Reviews™ (38)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
96% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


BR
Brandon R.
Birmingham, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2019 Category: Service
Hyundai
Great customer service.
MARY W H. from Jim Burke Hyundai responded on 09/09/2019

Thank you for taking the time to respond Mr. Renda! We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

Verified Customer
Alabaster, AL
2018 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2019 Category: Service
visit
excellent service
MARY W H. from Jim Burke Hyundai responded on 09/06/2019

Thank you for taking the time to respond Ms. Jackson! We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

Verified Customer
Birmingham, AL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2019 Category: Service
Excellent service!
In and out with no headaches. Well done.
MARY W H. from Jim Burke Hyundai responded on 09/05/2019

Thank you for taking the time to respond Mr. Peters! We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

Verified Customer
Mount Olive, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2019 Category: Service
Brian is awesome!
Brian Christopher is always professional and courteous. Brian makes sure my repairs are completed efficiently and explains all the paperwork.
MARY W H. from Jim Burke Hyundai responded on 09/04/2019

Thank you for taking the time to respond Mr. Christopher! We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

Verified Customer
Birmingham, AL
2012 Hyundai Accent
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/03/2019 Category: Service
So darn expensive.
Labor and environmental fees are too darn high.
MARY W H. from Jim Burke Hyundai responded on 09/05/2019

Thank you for taking the time to complete the survey. I do apologize for the inconvenience. However, we are always looking for ways to improve our services!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

DH
Daisy H.
Tuscaloosa, AL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2019 Category: Service
Great Service
A J was awesome in helping me to get what I needed for my car service. I would like to have all my appts set up with him PLEASE! &THANKS & my wait was NOT long always a +.
MARY W H. from Jim Burke Hyundai responded on 09/04/2019

Thank you for taking the time to respond Ms.Head!
We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

MA
Myra A.
Mc Calla, AL
2012 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2019 Category: Service
PEOPLE
The people are great, work was fast.
MARY W H. from Jim Burke Hyundai responded on 09/04/2019

Thank you for taking the time to respond Ms. Aldridge! We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

GH
George H.
Pinson, AL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2019 Category: Service
In and out quick
They are on top of their game!
MARY W H. from Jim Burke Hyundai responded on 09/04/2019

Thank you for taking the time to respond Mr. Hughes! We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

AS
Amy S.
Birmingham, AL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2019 Category: Service
Good customer service
Eddie was very helpful and even brought my car back in for me since it was pouring rain.
MARY W H. from Jim Burke Hyundai responded on 09/04/2019

Thank you for taking the time to respond Ms. Schiwitz! We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

MH
Martha H.
Birmingham, AL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2019 Category: Service
Personalized service!
They treat your car as if it were their own. A pleasant waiting area with free coffee/tea is provided or a driver will take you wherever you need to go.
MARY W H. from Jim Burke Hyundai responded on 09/04/2019

Thank you for taking the time to respond Ms. Hurley! We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

BG
Bernard G.
Birmingham, AL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2019 Category: Service
Always great service!
Eddie is the best!
MARY W H. from Jim Burke Hyundai responded on 08/27/2019

Thank you for taking the time to respond Mr. Gabis! We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

PS
Peter S.
Mountain Brook, AL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2019 Category: Service
Meets expectations
Personal treatment.
Good communication
RUSTY P., service manager from Jim Burke Hyundai responded on 08/27/2019
  1. thanks so much !
    we appreciate you
    hope you have a great day

rusty pickle
service manager
(205) 278-4946
rpickle@jimburke.com

MM
Mark M.
Pinson, AL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2019 Category: Service
Efficient
Friendly, efficient service.
RUSTY P., service manager from Jim Burke Hyundai responded on 08/27/2019

thank you for taking time to respond
we appreciate you and look forward
to seeing you again

rusty pickle
service manager
(205) 278-4946
rpickle@jimburke.com

MD
Marion D.
Fultondale, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2019 Category: Service
Service advisor
Best service advisor Eddie Hicks
RUSTY P., service manager from Jim Burke Hyundai responded on 08/24/2019
  1. thank you so much
    we love Eddie
    he does a great job
    hope you have a great weekend

rusty pickle
service manager
(205) 278-4946
rpickle@jimburke.com

Verified Customer
Selma, AL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2019 Category: Service
Great Positive and Friendly Attitudes!
Great Employers with the absolute best attitudes! They got each of us in and out in no time!
MARY W H. from Jim Burke Hyundai responded on 08/24/2019

Thank you for taking the time to respond Mrs. Fletcher! We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com