Jim Click Hyundai Eastside


Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

1194 Reviews

ReScore Reviews™ (47)

ReScore
Overall Rating 4.4042532/5Overall Rating 4.4042532/5Overall Rating 4.4042532/5Overall Rating 4.4042532/5rating 4.4042532
Original
Overall Rating 2.12766/5Overall Rating 2.12766/5rating 2.12766rating 2.12766rating 2.12766
92% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Gary H. on 11/17/2017
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"Mace for life"
Wonderful bunch of folks that are in the service dept. they truly care that you keep the quality in your vehicle.
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/17/2017 06:48 PM
Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Maintenance for Life Program id Great"
I own a 2014 Sonata. It runs well, I like the car's roominess, the only problem I've encountered so far is the suspension system. It's a relatively bumpy ride, especially on many of Tucson's streets.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/17/2017 04:11 PM
Shane C. at Jim Click Hyundai Eastside responded on 11/17/2017

Thank you for taking the time to fill out the review. We look forward to your next service visit.

Stanley P. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Too Many Surveys"
You require far too many reviews. I filled out a form at the dealership after service completed, have already had a telephone call asking me to call back, and now this additional survey.
You need to settle on one format and not continually harass clients for feedback.
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/16/2017 09:44 AM
Shane C. at Jim Click Hyundai Eastside responded on 11/16/2017

Thank you for taking the time to fill out the review. We look forward to your next service visit.

Verified Customer on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Friendly "
Service was done in the timely fashion
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/15/2017 06:29 PM
Shane C. at Jim Click Hyundai Eastside responded on 11/16/2017

Thank you for taking the time to fill out the review. We look forward to your next service visit.

Lisa G. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
I appreciated how quickly I was waited on, appreciated the shuttle to work, and I really liked being able to text, but one of my texts didn't get answered.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 06:52 PM
Shane C. at Jim Click Hyundai Eastside responded on 11/15/2017

Thank you for taking the time to fill out the review. We look forward to your next service visit.

Sven E. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast in & out for LOF service"
Doug scheduled cycle time under an hour for "Service for Life".
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/13/2017 04:58 PM
Shane C. at Jim Click Hyundai Eastside responded on 11/14/2017

Thank you for taking the time to fill out the review. We look forward to your next service visit.

Verified Customer on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"-"
-
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/13/2017 03:35 PM
Shane C. at Jim Click Hyundai Eastside responded on 11/14/2017

Thank you for taking the time to fill out the review. We look forward to your next service visit.

Rodolfo P. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Excellent
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/13/2017 01:36 PM
Shane C. at Jim Click Hyundai Eastside responded on 11/13/2017

Thank you for taking the time to fill out the review. We look forward to your next service visit.

ROSALIE R. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very approachable"
Very nice customer service
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/13/2017 10:00 AM
Shane C. at Jim Click Hyundai Eastside responded on 11/13/2017

Thank you for taking the time to fill out the review. We look forward to your next service visit.

Charles M. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, efficient, professional "
The service dept. provides excellent service. The sales experience a couple of years ago, not so much.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/04/2017
Service Type: Repair
Review Created: 11/10/2017 01:34 PM
Shane C. at Jim Click Hyundai Eastside responded on 11/11/2017

Thank you for taking the time to fill out the review. We look forward to your next service visit.

Verified Customer on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Friendly staff, quick service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/08/2017 07:43 PM
Shane C. at Jim Click Hyundai Eastside responded on 11/09/2017

Thank you for taking the time to fill out the review. We look forward to your next service visit.

William N. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tire repair"
Great service, friendly and helpful
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/08/2017 07:35 AM
Shane C. at Jim Click Hyundai Eastside responded on 11/08/2017

Thank you for taking the time to fill out the review. We look forward to your next service visit.

LUCRESIA F. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People who are there are great"
I was kept updated throughout my visit. They are very attentive and try to make you comfortable while you wait. Very friendly. I appreciate going somewhere with good service. Great custome service. Love those people.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 10/31/2017
Service Type: Repair
Review Created: 11/08/2017 03:10 AM
Shane C. at Jim Click Hyundai Eastside responded on 11/08/2017

Thank you for taking the time to fill out the review. We look forward to your next service visit.

Jonathan H. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Service was fast, friendly, and done correctly. The waiting area was nice and the staff was professional.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/04/2017
Service Type: Repair
Review Created: 11/07/2017 02:34 PM
Shane C. at Jim Click Hyundai Eastside responded on 11/07/2017

Thank you for taking the time to fill out the review. We look forward to your next service visit.

Lori T. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and Friendly"
Maintenance for life, had an appointment and car was done within an hour.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/07/2017 10:00 AM
Shane C. at Jim Click Hyundai Eastside responded on 11/07/2017

Thank you for taking the time to fill out the review. We look forward to your next service visit.

Joseph T. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service was excellent!"
Highly recommend to all!!
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/06/2017 09:54 AM
Shane C. at Jim Click Hyundai Eastside responded on 11/06/2017

Thank you for taking the time to fill out the review. We look forward to your next service visit.

Verified Customer on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy to make appt and was notified by text when ready"
It was very easy to schedule my appointment. The service adviser notified me by text when vehicle was ready.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/01/2017
Service Type: Repair
Review Created: 11/06/2017 09:35 AM
Shane C. at Jim Click Hyundai Eastside responded on 11/06/2017

Thank you for taking the time to fill out the review. We look forward to your next service visit.

Verified Customer on 11/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service and timely."
A great experience all around.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/27/2017
Service Type: Repair
Review Created: 11/04/2017 11:16 AM
Shane C. at Jim Click Hyundai Eastside responded on 11/06/2017

Thank you for taking the time to fill out the review. We look forward to your next service visit.

William M. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dependable!"
Always A-1 service....without fail! They schedule nicely, remind you of the date, update you on the day of service...finish on time...that’s why we have had 3 Hyundais. Love the workmanship and the service.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/26/2017
Service Type: Maintenance
Review Created: 11/03/2017 11:45 PM
Shane C. at Jim Click Hyundai Eastside responded on 11/06/2017

Thank you for taking the time to fill out the review. We look forward to your next service visit.

John M. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Traded my Tucson for a new one. Service is great , everyone is helpful and friendly.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 10/26/2017
Service Type: Repair
Review Created: 11/03/2017 07:20 PM
Shane C. at Jim Click Hyundai Eastside responded on 11/06/2017

Thank you for taking the time to fill out the review. We look forward to your next service visit.

Displaying Review 1 - 20 of 1194 in total