Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(5,016 Reviews)

ReScore Reviews™ (129)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
94% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


Verified Customer
Lawrenceville, GA
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2020 Category: Service
Excellent Customer Service
Great Service

JM
Jim M.
Buford, GA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2020 Category: Service
Exceptional Service
My Sonata now has 166,000 miles. It has been the best car I have owned. The service has been handled every 3 to 5 thousand miles exceptionally every time.

Verified Customer
Stone Mountain, GA
2017 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2020 Category: Service
Drop off service
My car was serviced and ready shortly after being dropped off.

AM
Anthony M.
Atlanta, GA
2006 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2020 Category: Service
Great Service
An expedient, and attentive service experience. Eddie King was great
RO
RUSS O., Director of Service from Jim Ellis Hyundai responded on 10/23/2020

Thank you for the kind review, we do appreciate it. We look forward to your next visit and thank you again!

Warm Regards,

Russ Oliveri

Director of Service
Jim Ellis Hyundai
Genesis of Atlanta

770-234-7992
russello@jimellis.com

Verified Customer
Decatur, GA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2020 Category: Service
staff
the hostess for the entrance (covid-19 prevention) was excellent and Mr. Danon Henton is a natural representative for Hyundai, he gives a 150%. thanks to all your staff
RUSS O., Director of Service from Jim Ellis Hyundai responded on 10/23/2020

Thank you for the kind review, we do appreciate it. We look forward to your next visit and thank you again!

Warm Regards,

Russ Oliveri

Director of Service
Jim Ellis Hyundai
Genesis of Atlanta

770-234-7992
russello@jimellis.com

JF
John F.
Atlanta, GA
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2020 Category: Service
Purchase employees and service employees
Very personable employees and great services
RO
RUSS O., Director of Service from Jim Ellis Hyundai responded on 10/23/2020

Thank you for the kind review, we do appreciate it. We look forward to your next visit and thank you again!

Warm Regards,

Russ Oliveri

Director of Service
Jim Ellis Hyundai
Genesis of Atlanta

770-234-7992
russello@jimellis.com

KL
Kitty L.
Norcross, GA
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2020 Category: Service
Best service department
I can always count on this dealership to take care of all my needs with my Hyundai Santa Fe.
RO
RUSS O., Director of Service from Jim Ellis Hyundai responded on 10/23/2020

Thank you for the kind review, we do appreciate it. We look forward to your next visit and thank you again!

Warm Regards,

Russ Oliveri

Director of Service
Jim Ellis Hyundai
Genesis of Atlanta

770-234-7992
russello@jimellis.com

Verified Customer
Buford, GA
2016 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2020 Category: Service
They are simply the best around Atlanta
They take care of their customers, I travel 30+ miles just to get my cars serviced there.
it may cost a bit more than other places, but you really do get what you pay for in terms of customer service at all levels.
RUSS O., Director of Service from Jim Ellis Hyundai responded on 10/23/2020

Thank you for the kind review, we do appreciate it. We look forward to your next visit and thank you again!

Warm Regards,

Russ Oliveri

Director of Service
Jim Ellis Hyundai
Genesis of Atlanta

770-234-7992
russello@jimellis.com

BT
Beverly T.
Lawrenceville, GA
2013 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2020 Category: Service
The professionalism of employees.
The employees are very professional. Mr. Bruce Vernon keeps me updated on the repairs of my vehicle when I bring it in for service.

Verified Customer
Dunwoody, GA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2020 Category: Service
Great customer service
They provide good customer service and they value your time
RUSS O., Director of Service from Jim Ellis Hyundai responded on 10/23/2020

Thank you for the kind review, we do appreciate it. We look forward to your next visit and thank you again!

Warm Regards,

Russ Oliveri

Director of Service
Jim Ellis Hyundai
Genesis of Atlanta

770-234-7992
russello@jimellis.com

AN
Aviad N.
Atlanta, GA
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2020 Category: Service
Awesome service
Was very professional utility and service
ALVA G E., Assistamt Service Director from Jim Ellis Hyundai responded on 10/20/2020

Thank you for taking time to complete our survey.  We look forward to serving you on your next visit.


Warmest Regards,

A. G. Elder
Jim Ellis Hyundai
Genesis of Atlanta
alvae@jimellis.com
(770)234-7545

MR
Marcia R.
Atlanta, GA
2013 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/18/2020 Category: Service
Your service was great
Your service was great no complaints
RO
RUSS O., Director of Service from Jim Ellis Hyundai responded on 10/23/2020

Thank you for the kind review, we do appreciate it. We look forward to your next visit and thank you again!

Warm Regards,

Russ Oliveri

Director of Service
Jim Ellis Hyundai
Genesis of Atlanta

770-234-7992
russello@jimellis.com

Verified Customer
Atlanta, GA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2020 Category: Service
Oil and filter change visit.
Great job - the Hyundai team there at Jim Ellis, led by Danon, got it done for me this time. I should add, this was a non-appointment visit for maintenance needed!

Thank you

BL
Barshaina L.
Snellville, GA
2017 Hyundai Tucson
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/12/2020 Category: Service
Dual Transmission Problem
Member of the dual transmission problem club 2017 Hyundai Tucson with only 19,750 miles.

Verified Customer
Atlanta, GA
2010 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2020 Category: Service
great and fast service
great staff and always felt safe