Reviews
Verified Customer
Atlanta, GA
2015 Hyundai Genesis
Verified Customer
Excellent Customer Service
Very professional staff in all areas.. Service to me is equally important at the initial purchase.
Recommended
RH
Ray H.
Atlanta, GA
2013 Hyundai Elantra Coupe
Verified Customer
Danon Henton
Danon Henton ALWAYS gives me service that makes me feel as if I'm the only person in the building. He's VERY detail oriented and informative. I love that he shows genuine concern about my problems. Plus he makes me feel like family.
Recommended
VC
Veronica C.
Clarkston, GA
2020 Hyundai Tucson
Verified Customer
MS Clark
Everyone was very nice.Very clean place.
Recommended
Verified Customer
Suwanee, GA
2011 Hyundai Sonata
Verified Customer
Fantastic Service
My car needed a starter and was towed to Jim Ellis Hyundai last Friday morning. My service rep was not sure they could get to my car that day but would try. I really needed my car as soon as possible as I have a spouse with cancer and I work full time. My service rep was able to get my car fixed, the oil changed, rotated the tires and all the maintenance done AND my car went through the car wash. I was called by my service rep to say that my car was ready for pick-up about 4 hours after it had been dropped off. We were thrilled that the car was done so quickly and I was back on the road so soon.
Recommended
TS
Tania S.
Acworth, GA
2015 Hyundai Genesis
Verified Customer
Great Personal Service and Attention
I have been a JE customer for about 3 years. And I have always had great attention. Specifically by my service advisor, Mr. Larry Hecht. Mr. Hecht is a true professional. He is always very attentive and respectful. In addition, he stays on top of each and every work order. And he always keeps the customer informed.
Recommended
RO
RUSS O., Director of Service from Jim Ellis Hyundai responded on 06/30/2020
Thank you for the positive review, we do appreciate it. We look forward to your next visit and again, Thank you very much.
Warm Regards,Russ Oliveri
Director of Service
Jim Ellis Hyundai
Genesis of Atlanta
770-234-7992
russello@jimellis.com
AM
Andre M.
Fairburn, GA
2012 Hyundai Sonata
Verified Customer
Quick service
My service advisor Larry got me in and out I definitely recommend going back
Recommended
RO
RUSS O., Director of Service from Jim Ellis Hyundai responded on 06/30/2020
Thank you for the positive review, we do appreciate it. We look forward to your next visit and again, Thank you very much.
Warm Regards,Russ Oliveri
Director of Service
Jim Ellis Hyundai
Genesis of Atlanta
770-234-7992
russello@jimellis.com
AM
Anthony M.
Atlanta, GA
2006 Hyundai Sonata
Verified Customer
Great Service
Eddie was very professional. Took care of car's needs swiftly and courteously.
Recommended
RO
RUSS O., Director of Service from Jim Ellis Hyundai responded on 06/30/2020
Thank you for the positive review, we do appreciate it. We look forward to your next visit and again, Thank you very much.
Warm Regards,Russ Oliveri
Director of Service
Jim Ellis Hyundai
Genesis of Atlanta
770-234-7992
russello@jimellis.com
LB
Laterrica B.
Atlanta, GA
2020 Hyundai Venue
Verified Customer
Great customer service
I came in to get a new tire . They were fast and efficient and provided excellent customer service
Recommended
RO
RUSS O., Director of Service from Jim Ellis Hyundai responded on 06/30/2020
Thank you for the positive review, we do appreciate it. We look forward to your next visit and again, Thank you very much.
Warm Regards,Russ Oliveri
Director of Service
Jim Ellis Hyundai
Genesis of Atlanta
770-234-7992
russello@jimellis.com
CT
Carol T.
Marietta, GA
2017 Hyundai Elantra
Verified Customer
Good experience
On time service. Honest recommendations.
Recommended
RO
RUSS O., Director of Service from Jim Ellis Hyundai responded on 06/29/2020
Thank you for the positive review we do appreciate it. We look forward to seeing you on your next visit!
Warm Regards,Russ Oliveri
Director of Service
Jim Ellis Hyundai
Genesis of Atlanta
770-234-7992
russello@jimellis.com
EG
Elisabeth G.
Atlanta, GA
2014 Hyundai Sonata
Verified Customer
Review
Clean and professional but expensive
Follow up on missed item has been challenging.
Follow up on missed item has been challenging.
Recommended
RO
RUSS O., Director of Service from Jim Ellis Hyundai responded on 06/29/2020
Thank you for the positive review we do appreciate it. We look forward to seeing you on your next visit!
Warm Regards,Russ Oliveri
Director of Service
Jim Ellis Hyundai
Genesis of Atlanta
770-234-7992
russello@jimellis.com
OT
Otis T.
Atlanta, GA
2016 Hyundai Genesis
Verified Customer
Tire Services: Replaced Four Tires
Customer oriented! Customer focused!
Awesome!
Submitted by O. T.
Awesome!
Submitted by O. T.
Recommended
RO
RUSS O., Director of Service from Jim Ellis Hyundai responded on 06/29/2020
Thank you for the positive review we do appreciate it. We look forward to seeing you on your next visit!
Warm Regards,Russ Oliveri
Director of Service
Jim Ellis Hyundai
Genesis of Atlanta
770-234-7992
russello@jimellis.com
WS
William S.
Atlanta, GA
2015 Hyundai Equus
Verified Customer
everything went well
could have kept better informed car in for 4 days
Recommended
RO
RUSS O., Director of Service from Jim Ellis Hyundai responded on 06/29/2020
Thank you for the positive review we do appreciate it. We look forward to seeing you on your next visit!
Warm Regards,Russ Oliveri
Director of Service
Jim Ellis Hyundai
Genesis of Atlanta
770-234-7992
russello@jimellis.com
KR
Kiundra R.
Atlanta, GA
2016 Hyundai Tucson
Verified Customer
Great Customer Service...
Cedric was very informative and delivered excellent customer service!
Recommended
RO
RUSS O., Director of Service from Jim Ellis Hyundai responded on 06/29/2020
Thank you for the positive review we do appreciate it. We look forward to seeing you on your next visit!
Warm Regards,Russ Oliveri
Director of Service
Jim Ellis Hyundai
Genesis of Atlanta
770-234-7992
russello@jimellis.com
MM
Marilyn M.
Decatur, GA
2020 Hyundai Elantra
Verified Customer
Overall excellent service
Professional ,friendly staff and excellent service
Recommended
RO
RUSS O., Director of Service from Jim Ellis Hyundai responded on 06/29/2020
Thank you for the positive review we do appreciate it. We look forward to seeing you on your next visit!
Warm Regards,Russ Oliveri
Director of Service
Jim Ellis Hyundai
Genesis of Atlanta
770-234-7992
russello@jimellis.com
Verified Customer
Brooklyn, NY
2012 Hyundai Elantra
Verified Customer
Great Service - Love the text messaging
Great customer service and the use of text messages which removes the hassle of phone call updates. Had brake issues looked at and fixed same day.
Recommended
RUSS O., Director of Service from Jim Ellis Hyundai responded on 06/29/2020
Thank you for the positive review we do appreciate it. We look forward to seeing you on your next visit!
Warm Regards,Russ Oliveri
Director of Service
Jim Ellis Hyundai
Genesis of Atlanta
770-234-7992
russello@jimellis.com
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