Reviews
DP
David P.
North, SC
2016 Hyundai Sonata
Verified Customer
Great servive
You always get great service with this team. I highly recommend them for anything you need done to your car
Recommended
VT
Vincent T.
Sumter, SC
2015 Hyundai Accent
Verified Customer
Car serviced at peacock Hyundai
Alway call for a appointment at peacock they alway get me in at any time I need it. Great customer service friendly staff.
Recommended
JF
James F.
Batesburg, SC
2016 Hyundai Tucson
Verified Customer
Great service
Great professionalism
Recommended
HH
Herve H.
Columbia, SC
2015 Hyundai Genesis
Verified Customer
Overall reception
Staff is professional and courteous
Recommended
JH
James H.
Columbia, SC
2010 Hyundai Sonata
Verified Customer
Owner
They stand behind their service. They offer a shuttle service if needed.
Recommended
RS
Richard S.
Chapin, SC
2018 Hyundai Santa Fe S
Verified Customer
Check Engine Light
Got a check engine light and scheduled a visit. The folks there took good care to get me in and out in a jiffy.
Thanks
Thanks
Recommended
Verified Customer
Blythewood, SC
2017 Hyundai Elantra
Verified Customer
Service and location
Service and location are what bring me back.
Recommended
CC
Christopher C.
Ridgeway, SC
2017 Hyundai Sonata
Verified Customer
Friendly customer service
Friendly customer service
Recommended
HM
Helen M.
Gilbert, SC
2018 Hyundai Elantra
Verified Customer
Your Service Dept is Great
Chris does excellent work and should receive a raise.
Recommended
PAUL V. from Peacock Hyundai Columbia responded on 02/14/2019
Thank you
Verified Customer
Hopkins, SC
2013 Hyundai Elantra
Verified Customer
Service Department
My service rep Brian has been with me from the beginning of my new Elantra in 2013 to the present and his kind care and service of my car has been the best ! His Personally and kindness towards the customer goes above and beyond and I value his Friendship!!!
Recommended
PAUL V. from Peacock Hyundai Columbia responded on 02/14/2019
Thank you
SH
Stephanie H.
Columbia, SC
2017 Hyundai Sonata
Verified Customer
Love this place!
Chris Thompson is the best ever!!! He really pays attention to the customer and his customer service is exceptional!
Recommended
PAUL V. from Peacock Hyundai Columbia responded on 02/14/2019
Thank you
Verified Customer
Columbia, SC
2012 Hyundai Genesis
Verified Customer
Bad service experience
Would not recommend service department.
PAUL V. from Peacock Hyundai Columbia responded on 02/14/2019
Thank you for your buisness. I'm very sorry about your expierence.
BC
Barry C.
West Columbia, SC
2016 Hyundai Elantra Gt
Verified Customer
Smooth
Everything went smoothly, Thank you.
Recommended
PAUL V. from Peacock Hyundai Columbia responded on 02/14/2019
Thank you for your response.
SM
Susan M.
Chapin, SC
2012 Hyundai Sonata
Verified Customer
Service agents are patient and take time to explain and listen to concerns.
Brian in service area does an excellent job communicating . He made my husband feel comfortable even though the bill was kind of high for us. The waiting area needs attention, there have been less and less things available if one chooses to wait . Brian, however, took time to explain and prepare us for the latest experience with our car.
Recommended
PAUL V. from Peacock Hyundai Columbia responded on 02/14/2019
Thank you for your reponse.
HM
Henry M.
Gilbert, SC
2017 Hyundai Santa Fe S
Verified Customer
Visit on 02/07/19
Excellent. Chris Thompson is definitely an asset to Peacock Hyundai. He was able to work me in for service and explained the nature and details of the service performed.
Recommended
PAUL V. from Peacock Hyundai Columbia responded on 02/14/2019
Thank you
Verified Customer
Irmo, SC
2013 Hyundai Elantra
Verified Customer
Waited 1 hour 45 minutes for a simple oil change
This ridiculous wait for an oil change is the rule, not an exception as I have experienced before. I keep getting the same old line" we are working to improve" but they never do. When my car FINALLY was ready I was not notified. ( I saw it parked outside the waiting area ) and had to ask for my keys to leave.The staff always complains about how busy they are as if that is an acceptable excuse . Staff is courteous but they need to communicate with the customer when there is a delay.
PAUL V. from Peacock Hyundai Columbia responded on 02/14/2019
Thank you for your reponse. These surveys good or bad help us to understand the areas we need to work on.
JA
Joanne A.
Columbia, SC
2017 Hyundai Santa Fe S
Verified Customer
Friendliness
Friendly helpful
Recommended
PAUL V. from Peacock Hyundai Columbia responded on 02/14/2019
Thank you for your buisness.
Verified Customer
Poughkeepsie, NY
2012 Hyundai Elantra
Verified Customer
Great service department
Called for a recall issue got me in that day.
Explained everything to me about the issue.
Excellent service advisor.
Explained everything to me about the issue.
Excellent service advisor.
Recommended
PAUL V. from Peacock Hyundai Columbia responded on 02/14/2019
Great. Thank you
Verified Customer
Columbia, SC
2017 Hyundai Santa Fe S
Verified Customer
Excellent service
Fast service, nice waiting room
Recommended
PAUL V. from Peacock Hyundai Columbia responded on 02/12/2019
Thank you
FS
Faye S.
Lexington, SC
2018 Hyundai Sonata
Verified Customer
Quick service
Service was great, spent only about 15 minutes.
Recommended
PAUL V. from Peacock Hyundai Columbia responded on 02/12/2019
Thank you for your buisness.