Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

3800 Reviews

ReScore Reviews™ (53)

ReScore
Overall Rating 4.7358475/5Overall Rating 4.7358475/5Overall Rating 4.7358475/5Overall Rating 4.7358475/5rating 4.7358475
Original
Overall Rating 2.18868/5Overall Rating 2.18868/5rating 2.18868rating 2.18868rating 2.18868
94% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


DW
Debra W.
Rembert, SC
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019 Category: Service
Customer Service
My customer service person is Brian, he is very detail in his explanation if additional service are required on my car....10 our of 10...his rating is 10
PAUL V. from Peacock Hyundai Columbia responded on 04/22/2019

Thank you


Verified Customer
Irmo, SC
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2019 Category: Service
Nice service center...
The facility is nice and comfortable. The service timeliness was average. The only issue I had was with trying to reschedule my appointment. I called and no one would answer the phone 15 minutes before they closed.
PAUL V. from Peacock Hyundai Columbia responded on 04/22/2019

I'm sorry for your inconvience. The surveys good or bad help us to understand the areas we need to work on. Thank you for your response and your buisness.


PK
Peggy K.
Bamberg, SC
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019 Category: Service
Professional, Courteous Staff
Have always had a good experience with the service department. They are very courteous and professional. Great team of people!
PAUL V. from Peacock Hyundai Columbia responded on 04/22/2019

Thank you


TW
Tori W.
Columbia, SC
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/19/2019
LONG wait time
I’ve been going here since I got my car in 2015. Never had any bad experiences and still haven’t. However my last app I waited 2 hours to get a oil change and I was very unhappy about the wait time. I will still be going here cause I like the employees and the service is always great. I just hope I don’t have to wait another 2 hours for service next time.
PAUL V. from Peacock Hyundai Columbia responded on 04/22/2019

I'm very sorry for your extended wait time. These surveys good or bad help us to understand the areas we need to work on. Thank your for your buisness and your response.


CT
Cheryl T.
Chapin, SC
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Great job!!
Brian is the reason I have my car serviced at Peacock. His professionalism, and true desire to meet the customers' needs are second to none.
PAUL V. from Peacock Hyundai Columbia responded on 04/22/2019

Thank you for your buisness.


JJ
Jean J.
Columbia, SC
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Experience in service department
The wait has never been a long one for me. The waiting area has complimentary snacks and water if desired. They will let you know what they think needs to be done in addition to what you’re there for before going ahead with the repairs. Not too sure their prices are the lowest but they at least give you the list of what they think needs to be addressed. Waiting area has always been clean, full most of the time in the beginning, but it is clean.
PAUL V. from Peacock Hyundai Columbia responded on 04/22/2019

Thank you for your buisness.


GG
Genevieve G.
Columbia, SC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Ok
Ok
PAUL V. from Peacock Hyundai Columbia responded on 04/22/2019

Thank you for your buisness.


MB
Melanie B.
Columbia, SC
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
The Best
I love getting my vehicle serviced here because they not only do a great job, but they treat you like family.
PAUL V. from Peacock Hyundai Columbia responded on 04/22/2019

Great. Thank you for your buisness.


PW
Peggy W.
Irmo, SC
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Great professionals
I didn't make an appointment and took care of my car needs. I didn't have to wait long.
PAUL V. from Peacock Hyundai Columbia responded on 04/18/2019

Thank you


DG
Deborah G.
Pomaria, SC
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Rachael crawford
She’s the best
PAUL V. from Peacock Hyundai Columbia responded on 04/18/2019

Thank you


SG
Shanna G.
Columbia, SC
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Service Advisor
Everyone is very helpful and knowledgeable
PAUL V. from Peacock Hyundai Columbia responded on 04/18/2019

Thank you


SJ
Susan J.
West Columbia, SC
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
friendly service
Friendly fast service.
PAUL V. from Peacock Hyundai Columbia responded on 04/18/2019

Thank you for your buisness.


Verified Customer
Prosperity, SC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Friendly
###
PAUL V. from Peacock Hyundai Columbia responded on 04/18/2019

Thank you


KT
Kathryn T.
Lexington, SC
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Service
I been pleased with the service and the service writer. Looks like I’ll be getting a new Sonata by September.
PAUL V. from Peacock Hyundai Columbia responded on 04/18/2019

Thank you for your buisness.


Verified Customer
Hilton Head Island, SC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Customer service
Very friendly and fast
PAUL V. from Peacock Hyundai Columbia responded on 04/18/2019

Thank you


BH
Brian H.
Lexington, SC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Recalls done in no time!
Dropped my Hyundai off the night before using the key drop box and received a call early the next morning saying it was done! Everyone was polite and I was in and out in no time.
PAUL V. from Peacock Hyundai Columbia responded on 04/18/2019

Thank you


WW
Walter W.
Lexington, SC
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Great service
As always this department completes my service in a timely manner and has such a friendly staff!
PAUL V. from Peacock Hyundai Columbia responded on 04/18/2019

Thank you


Verified Customer
Orangeburg, SC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019 Category: Service
Service
Quick and efficient
PAUL V. from Peacock Hyundai Columbia responded on 04/18/2019

Thank you for your buisness.


Verified Customer
Lexington, SC
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2019 Category: Service
Nice facilities
Little pricey
PAUL V. from Peacock Hyundai Columbia responded on 04/13/2019

Thank you for your buisness.


GB
Georgiana B.
Columbia, SC
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Service great as always
My headlight was out and I was going on a road trip the next day. Peacock took me right in - replaced headlight which was under warrantee and serviced my car for the trip. Service was great as always.
PAUL V. from Peacock Hyundai Columbia responded on 04/13/2019

Thank you