Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

4062 Reviews

ReScore Reviews™ (56)

ReScore
Overall Rating 4.7499963/5Overall Rating 4.7499963/5Overall Rating 4.7499963/5Overall Rating 4.7499963/5rating 4.7499963
Original
Overall Rating 2.19643/5Overall Rating 2.19643/5rating 2.19643rating 2.19643rating 2.19643
94% Would Recommend
100% Business Response
Latest Review about 16 hours ago

Reviews


Verified Customer
Columbia, SC
2011 Hyundai Genesis
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/04/2019 Category: Service
N/A
Wasn't happy with service . Had to go back and return something that was left in car.
PAUL V. from Peacock Hyundai Columbia responded on 06/06/2019

Thank you for your buisness.

PAUL V. from Peacock Hyundai Columbia responded on 06/06/2019

These surveys good or bad help us to understand the areas we need to work on.


Verified Customer
Columbia, SC
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Great to see a female advisor!
Rachel was very knowledgeable and I was very glad to see a female advisor.
PAUL V. from Peacock Hyundai Columbia responded on 06/06/2019

Great. Thank you


KP
Katelyn P.
Columbia, SC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019
Thank you!
Thank you Paul! He’s a great service manager. Made sure all of my concerns were listened to and addressed and I drove away a happy client.
PAUL V. from Peacock Hyundai Columbia responded on 06/06/2019

Thank you for your response.


UV
Ulandy V.
Columbia, SC
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2019 Category: Service
Great service
I was very impressed with y’all the services provided..I normally take my car to the dealership on Clemson Rd but decided to try Peacock...so glad I did!!
PAUL V. from Peacock Hyundai Columbia responded on 06/06/2019

Thank you. Glad you visited us!


KS
Keshia S.
Bowman, SC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Great Service
The service was great. The wait was not long. Staff keeps you informed before, during, and after service.
PAUL V. from Peacock Hyundai Columbia responded on 06/06/2019

Thank you


FY
Frenchie Y.
Effingham, SC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Customer.
The service dept personals are very friendly and take time in explaining what the car need, and the cost, and time. Very friendly enviroment.
PAUL V. from Peacock Hyundai Columbia responded on 06/06/2019

Thank you


JH
Judith H.
Leesville, SC
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Great service
Everyone was very helpful.
PAUL V. from Peacock Hyundai Columbia responded on 06/06/2019

Thank you


Verified Customer
Irmo, SC
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2019 Category: Service
Service person was great
Happy
PAUL V. from Peacock Hyundai Columbia responded on 06/03/2019

Thank you


Verified Customer
Irmo, SC
2016 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2019 Category: Service
GREAT SERVICE
GREAT SERVICE
PAUL V. from Peacock Hyundai Columbia responded on 06/03/2019

Thank you


LP
Linda P.
Cayce, SC
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2019 Category: Service
LINDA
Courteous service.
PAUL V. from Peacock Hyundai Columbia responded on 06/03/2019

tHANK YOU


KJ
Kenneth J.
Columbia, SC
2015 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019 Category: Service
Informative and thorough
Two items were in need of attention and they pointed out the reasons why they needed to be attended to.
PAUL V. from Peacock Hyundai Columbia responded on 05/31/2019

Thank you


DK
Douglas K.
Columbia, SC
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019 Category: Service
Review
Almost six hundred dollars for a 6 cylinder spark plug change and last time it cost me around 300 hundred dollars to find out it would cost 400 dollars to repair a door lock electrical component. Have to take most of the engine apart to change the back three plugs.......crazy cost and design....my last Hyundai....good car bad engineering
PAUL V. from Peacock Hyundai Columbia responded on 05/31/2019

Thank you for your response. These surveys good or bad help us to understand the things we need to work on.


LG
Lindsey G.
Tallahassee, FL
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019 Category: Service
Rachel
Rachel did a great job. She coordinated my appointment from start to finish. I would recommend her and I valued her information.
PAUL V. from Peacock Hyundai Columbia responded on 05/31/2019

tHANK YOU


Verified Customer
Irmo, SC
2017 Hyundai Tucson
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/29/2019 Category: Service
Worst Service ever experienced
Despite having an appointment, it took the 3.5 hours to do oil service and tire rotation. Would not recommend.
PAUL V. from Peacock Hyundai Columbia responded on 05/30/2019

Thank you for your response. These surveys good or bad help us to understand the areas we need to work on.


Verified Customer
Columbia, SC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019 Category: Service
oil change
Everyone has been pleasant and my services performed have been great.
PAUL V. from Peacock Hyundai Columbia responded on 05/29/2019

Thank you


Verified Customer
Windsor, SC
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019 Category: Service
Great Service!
This is my 5th time coming here and the service is great. I will be back for sure!
PAUL V. from Peacock Hyundai Columbia responded on 05/29/2019

Great. Thank you


JW
Jon W.
Sumter, SC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019 Category: Service
Customer Focused and Professional
Without no appointment on Friday of Memorial Day weekend the service department was able to perform routine maintenance on my vehicle in a very reasonable amount of time. The service writer was courtious and professional.
PAUL V. from Peacock Hyundai Columbia responded on 05/29/2019

Thank you


CS
Claude S.
Lexington, SC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
chris thompson
if it were not for Chris Thompson in the service dept, I would find a place closer to home, he always give excellen and fast service, and if I need something done, he will call and let me know and gives me an about price before anything is done. Excellent service polite and knowledgeable!!!!!
PAUL V. from Peacock Hyundai Columbia responded on 05/29/2019

Thank you


JS
Joshua S.
Lexington, SC
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Service
Always friendly and keeps me informed of my cars needs.
PAUL V. from Peacock Hyundai Columbia responded on 05/29/2019

Thank you


CW
Cecillia W.
Charleston, SC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Great Customer Service
Edward helped me get my 30k miles check this past Saturday. He was very helpful and quick in getting my car in with the service and out again. Everything done to my car was fast and there was even a complimentary car wash. Great experience all around.
PAUL V. from Peacock Hyundai Columbia responded on 05/29/2019

Thank you