Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

693 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


BK
Buck K.
Apple Creek, OH
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Once again
Thanks again for your efforts to get my truck back on the road in short order
More than that it's seems like a new truck
Only been two days, but i believe it's doing fantastic

NW
Neal W.
Wooster, OH
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
The best
The best service , always on time and friendly.

WW
Wes W.
Ohio
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Wes said the business is very informative.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Wooster, OH
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Service and Transmission flush
I can always be sure what I come in for will be done right and I can leave feeling I have not been over charged. Jim's crew always take good care of me. Also the price quoted is the final price. They stand behind their work.

JG
Jack G.
Ohio
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Jack said the staff provided fantastic service and that he was very satisfied with their work. The only drawback was that there was a bit of a wait to get his vehicle in to be serviced.
This review was collected via phone interview by Customer Research Inc.

KF
Kathy F.
Ohio
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Kathy said she has been very confident that they are very honest with her.
This review was collected via phone interview by Customer Research Inc.

LG
Lisa G.
Ohio
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Lisa said the staff was personable, nice, and got her in and out. They did a good job.
This review was collected via phone interview by Customer Research Inc.

PJ
Phil J.
Wooster, OH
Chevrolet Astro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Phil said they have always done a good job for him.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Ohio
Saturn VUE
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2018 Category: Service
John said he is very happy with the service.
This review was collected via phone interview by Customer Research Inc.

BG
Brian G.
Ohio
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Spoke with Jim. He said it was great. They have good service and good prices. He was really happy with this business. He appreciates their honesty and the great prices.
This review was collected via phone interview by Customer Research Inc.

TR
Tom R.
Wooster, OH
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018
thorough service
performed the required tasks timely and thoroughly. great customer experience.

PV
Pat V.
Ohio
Toyota Matrix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Pat said they did a great job.
This review was collected via phone interview by Customer Research Inc.

RH
Robert H.
Wooster, OH
Lexus ES 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018
Always a Pleasure!
To get one's auto serviced and to be able to talk to the owner and the mechanics who will/are doing the service is rare, close to never at auto dealers. This personal service is only available in Wooster at Jim's, and a pleasure! Also when one takes their vehicle in for an oil change at a dealers, they always seem to find several hundred dollars of service items that they recommend they should do! I highly recommend Jim's even though the entrance is cluttered with out-of-commision vehicles! Bob

TE
Tina e.
Wooster, OH
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018
Perfect
Perfect. Recommended!

NC
NATHAN C.
Wooster, OH
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018
Awesome service
Will always recommend Jims to e everyone.

LS
Larry S.
Ohio
Ford Freestyle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Larry said Jim is honest, forthcoming, and took care of what he said he would.
This review was collected via phone interview by Customer Research Inc.

PH
Paul H.
Ohio
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Paul said the business provided great service. They were timely and professional.
This review was collected via phone interview by Customer Research Inc.

JF
Jim F.
Ohio
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Jim said the staff follows through and they got the work done quickly.
This review was collected via phone interview by Customer Research Inc.

TI
Tim I.
Wooster, OH
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Tim said the mechanic did a great job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

TB
Troy B.
Wooster, OH
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Troy said Jim takes care of him at this business.
This review was collected via phone interview by Customer Research Inc.