Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

665 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


DA
Debbie A.
Ohio
Plymouth Breeze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Spoke with Herman. He said the staff at this business always do everything he needs them to do and he would recommend them.
This review was collected via phone interview by Customer Research Inc.

MP
Mark P.
Wooster, OH
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2017 Category: Service
Spoke with Connor. He said this business provided quick service. They made a price adjustment to accommodate him.
This review was collected via phone interview by Customer Research Inc.

KF
Kathy F.
Ohio
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2017 Category: Service
Kathy said she was satisfied with the good service.
This review was collected via phone interview by Customer Research Inc.

MH
Marlene H.
Wooster, OH
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2017 Category: Service
Marlene said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RO
Robert O.
Ohio
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2017 Category: Service
Robert said he always has good luck with the business. They have a good mechanic.
This review was collected via phone interview by Customer Research Inc.

KC
Kyle C.
Wooster, OH
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2017 Category: Service
Kyle said he has been taking his vehicle to this business for more than 20 years because they take good care of him. They did what they said they would do.
This review was collected via phone interview by Customer Research Inc.

JF
James F.
Ohio
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2017 Category: Service
James said everything was good. The staff were friendly and courteous.
This review was collected via phone interview by Customer Research Inc.

TR
Tom R.
Wooster, OH
Toyota Tundra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017
like your own
Over many years I've trusted Jim, Steve and their crew to treat my vehicles 'like their own,' and they do. Recent repair was a follow up after diagnosis and parts ordered. Very satisfied.

DH
Doug H.
Ohio
Chrysler Town & Country
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2017 Category: Service
Doug said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

RM
Regina M.
Ohio
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Regina said the staff always get her in and do what she asks.
This review was collected via phone interview by Customer Research Inc.

LW
Lebrant W.
Ohio
Ford Crown Victoria
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Overall Rating 1/5rating 1rating 1rating 1rating 1
11/14/2017 Category: Service
Lebrant said this business fixed his vehicle and the very next day the same problem started again. He contacted the business and they wanted to charge him again.
This review was collected via phone interview by Customer Research Inc.
Jim B. from Jim's Auto Center responded on 11/22/2017

This vehicle was towed in . We scanned the vehicle, checked spark, and checked fuel pressure. Had no fuel pressure. We then checked power and grounds. We found a bad connection at the inertia switch. Cleaned it up and the vehicle started. We drove the vehicle every day for the next few days that it was here. Lebrant was told if it was what we fixed there was no charge, but if it was something else, there would be additional charges. His total for the work we did was $64.97.


EM
Erika M.
Wooster, OH
Ford Edge
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017
Jim's Auto
This place is honest, reliable, and does great work!

LB
Larry B.
Wooster, OH
Ram Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
Larry said he couldn't imagine anybody else doing a better job.
This review was collected via phone interview by Customer Research Inc.

CR
Carla R.
Wooster, OH
Pontiac Firebird
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
Carla said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Howard, OH
Jaguar X-TYPE
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
John said the staff are fabulous and he is very happy. He was their first customer 20 years ago. The staff are nice fellows.
This review was collected via phone interview by Customer Research Inc.

MB
Mary B.
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2017
Friendly, reasonable prices, works you in when necessary, stands behind work.
Friendly, reasonable prices, works you in when necessary, stands behind work.

KE
Keith E.
Wooster, OH
GMC Yukon XL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2017 Category: Service
Keith said the staff do as promised. They don't do any extra things. They are fair about things and they do good work.
This review was collected via phone interview by Customer Research Inc.

KM
Kim M.
Creston, OH
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2017
GREAT SERVICE AND AFFORDABLE, THANK YOU SO MUCH!!!!!
EVERYTIME I NEED WORK ON MY CAR AND I CALL JIM'S THEY GET ME IN QUICKLY AND FIX MY CAR RIGHT AWAY. EVEN DELIVER TO MY HOUSE! THANK YOU !!!!

TS
Terry S.
Orrville, OH
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Terry said he liked the work the staff did and he liked their attitude.
This review was collected via phone interview by Customer Research Inc.

BF
Blake F.
Ohio
Subaru Forester (Natl)
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Blake said this business provided quick service. He has been visiting them for years.
This review was collected via phone interview by Customer Research Inc.