Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

717 Reviews

99% Would Recommend
Latest Review 10 days ago

Reviews


PH
Paul H.
Ohio
Ford Fusion
Verified Customer
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03/14/2018 Category: Service
Paul said the business provided great service. They were timely and professional.
This review was collected via phone interview by Customer Research Inc.

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Jim F.
Ohio
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Jim said the staff follows through and they got the work done quickly.
This review was collected via phone interview by Customer Research Inc.

TI
Tim I.
Wooster, OH
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Tim said the mechanic did a great job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

TB
Troy B.
Wooster, OH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Troy said Jim takes care of him at this business.
This review was collected via phone interview by Customer Research Inc.

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Tom R.
Wooster, OH
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018
Thorough Good Service
I’ve chosen Jims’s Auto for my vehicle service for close to 20 years. They genuinely care about their customers and consistently provide high quality service above and beyond what is needed or expected!!

EG
Edward G.
Ohio
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Edward said the pricing and estimates were accurate.
This review was collected via phone interview by Customer Research Inc.

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Isaac C.
Springfield, OH
Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Isaac said the staff was friendly and it provided good workmanship on his vehicle, in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

AM
Ashley M.
Ohio
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Ashley said the staff did a good job. They were fast and performed the service for a decent price.
This review was collected via phone interview by Customer Research Inc.

JS
Jim S.
Ohio
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018 Category: Service
Jim said that the service was great. They were very professional. They were also very up front about the services done on the vehicle before and during the service. He was very happy with service.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
Wooster, OH
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018
Great service at reasonable prices.
Jim never tries to sell you a service you don't need. I trust him implicitly in all matters concerning my car. If he says I need something done I don't even question it. I simply have him go ahead.

CE
Clint E.
Ohio
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
Clint said the staff is knowledgeable. The business gave good service, in a timely manner, at a good price.
This review was collected via phone interview by Customer Research Inc.

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Lebrant W.
Ohio
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
LeBrant said they are very good, they fix everything in good amount of time and it's not a long wait.
This review was collected via phone interview by Customer Research Inc.

KS
Kib S.
Wooster, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Kib said the business did good work.
This review was collected via phone interview by Customer Research Inc.

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Rick S.
Ohio
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018 Category: Service
Rick said the business is located close to him, and he has taken a lot of clients' vehicles there for service.
This review was collected via phone interview by Customer Research Inc.

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Nicole Z.
Ohio
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2018 Category: Service
Spoke with Lori. She said the time it took to get their vehicle in for service was about four days. The service was completed within a day. It was towed in by AAA on a Wednesday night, and they picked it up Thursday afternoon. They have done business with the facility before, and it does a great job.
This review was collected via phone interview by Customer Research Inc.

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John B.
Burbank, OH
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018 Category: Service
John said the service was good. He got his vehicle back quickly.
This review was collected via phone interview by Customer Research Inc.

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Nathan M.
Ohio
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018 Category: Service
Nathan said they did a great job.
This review was collected via phone interview by Customer Research Inc.

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Seth F.
Ohio
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018 Category: Service
Seth said the repair on his vehicle was quick. The business provided him with fair prices and the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

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Veronica D.
Ohio
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/01/2018 Category: Service
Spoke with Teirre. He said the business has always done well.
This review was collected via phone interview by Customer Research Inc.

KB
KIRK B.
Wooster, OH
Suzuki SX4
Verified Customer
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01/27/2018
Always Trustworthy
They fixed my son's car after he rear ended someone. Looks and runs great.