Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

711 Reviews

99% Would Recommend
Latest Review 26 days ago

Reviews


JC
Jamie C.
Ohio
Jeep Liberty
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/12/2018 Category: Service
Spoke with Pamela. She said it took the staff a long time to finish the servicing on their vehicle.
This review was collected via phone interview by Customer Research Inc.

NZ
Nevan Z.
Ohio
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2018 Category: Service
Nevan said the staff at this business provided really good service at a good price, and he had no problems.
This review was collected via phone interview by Customer Research Inc.

JB
Jordan B.
Ohio
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018 Category: Service
Jordan said Jim was cool and honest. He recommended future service, and the prices were good.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Wooster, OH
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2017
Exhaust fix
Thank you Jim for being fair and honest. Wouldn’t take our vehicles anywhere else!

JM
Jasmine M.
Ohio
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Jasmine said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

DB
Danielle B.
Wooster, OH
Oldsmobile Cutlass Ciera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Danielle said the staff was really quick to do the service. The service was great.
This review was collected via phone interview by Customer Research Inc.

DA
Debbie A.
Ohio
Plymouth Breeze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Spoke with Herman. He said the staff at this business always do everything he needs them to do and he would recommend them.
This review was collected via phone interview by Customer Research Inc.

MP
Mark P.
Wooster, OH
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2017 Category: Service
Spoke with Connor. He said this business provided quick service. They made a price adjustment to accommodate him.
This review was collected via phone interview by Customer Research Inc.

KF
Kathy F.
Ohio
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2017 Category: Service
Kathy said she was satisfied with the good service.
This review was collected via phone interview by Customer Research Inc.

MH
Marlene H.
Wooster, OH
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2017 Category: Service
Marlene said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RO
Robert O.
Ohio
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2017 Category: Service
Robert said he always has good luck with the business. They have a good mechanic.
This review was collected via phone interview by Customer Research Inc.

KC
Kyle C.
Wooster, OH
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2017 Category: Service
Kyle said he has been taking his vehicle to this business for more than 20 years because they take good care of him. They did what they said they would do.
This review was collected via phone interview by Customer Research Inc.

JF
James F.
Ohio
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2017 Category: Service
James said everything was good. The staff were friendly and courteous.
This review was collected via phone interview by Customer Research Inc.

TR
Tom R.
Wooster, OH
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017
like your own
Over many years I've trusted Jim, Steve and their crew to treat my vehicles 'like their own,' and they do. Recent repair was a follow up after diagnosis and parts ordered. Very satisfied.

DH
Doug H.
Ohio
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2017 Category: Service
Doug said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

RM
Regina M.
Ohio
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Regina said the staff always get her in and do what she asks.
This review was collected via phone interview by Customer Research Inc.

LW
Lebrant W.
Ohio
Ford Crown Victoria
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/14/2017 Category: Service
Lebrant said this business fixed his vehicle and the very next day the same problem started again. He contacted the business and they wanted to charge him again.
This review was collected via phone interview by Customer Research Inc.
Jim B. from Jim's Auto Center responded on 11/22/2017

This vehicle was towed in . We scanned the vehicle, checked spark, and checked fuel pressure. Had no fuel pressure. We then checked power and grounds. We found a bad connection at the inertia switch. Cleaned it up and the vehicle started. We drove the vehicle every day for the next few days that it was here. Lebrant was told if it was what we fixed there was no charge, but if it was something else, there would be additional charges. His total for the work we did was $64.97.


EM
Erika M.
Wooster, OH
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017
Jim's Auto
This place is honest, reliable, and does great work!

LB
Larry B.
Wooster, OH
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
Larry said he couldn't imagine anybody else doing a better job.
This review was collected via phone interview by Customer Research Inc.

CR
Carla R.
Wooster, OH
Pontiac Firebird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
Carla said the business did a good job.
This review was collected via phone interview by Customer Research Inc.