Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

664 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


LB
Larry B.
Wooster, OH
Ford Super Duty F-350 SRW
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08/14/2017 Category: Service
Larry said the business was very friendly, courteous and the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Wooster, OH
Toyota Camry
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08/13/2017
Check up before college
Jim is the most honest mechanic you'll ever meet. No wonder he has so many clients! We have recommended Jim's Auto to many! Five stars!

GS
Gary S.
Ohio
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2017 Category: Service
Gary said the work was done correctly at the business, and they finished in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MF
Mark F.
Ohio
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2017 Category: Service
Mark said the service was good and he didn't have any problems.
This review was collected via phone interview by Customer Research Inc.

RH
Robert H.
Wooster, OH
Lexus ES 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017
The customer gets to discuss the problem and required service with Jim, the owner!
Unlike getting service at a dealership, the mechanic working on the car is not shielded from the customer. Those layers of people and the coffee and donuts adds to cost, which Jim's does not have! Thus more reasonable prices for service.

MD
Mike D.
Ohio
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2017 Category: Service
Mike said this business gave him great service.
This review was collected via phone interview by Customer Research Inc.

MO
Michelle O.
Ohio
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2017 Category: Service
Michelle said this business always takes care of her. They have great customer service and great service all together.
This review was collected via phone interview by Customer Research Inc.

WS
William S.
Mansfield, OH
Toyota Camry
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2017 Category: Service
William said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

NC
Nicole C.
Wooster, OH
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2017 Category: Service
Nicole said this business has always provided great service and since she found them to be very helpful and kind she recommended them to others.
This review was collected via phone interview by Customer Research Inc.

LL
Long L.
Ohio
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2017 Category: Service
Long said the experience was great. Her friend recommended this business to her.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
Wooster, OH
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017
Ford Escape
Extremely helpful for do-it-yourselfers

CE
Clint E.
Ohio
Volkswagen Jetta Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2017 Category: Service
Clint said this facility is wonderful and he uses them all the time. Jim is good and he finds the less expensive options. He's quick with the repairs.
This review was collected via phone interview by Customer Research Inc.

EG
Elizabeth G.
Ohio
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2017 Category: Service
Elizabeth said the staff got her in quickly, and they got the job done quickly.
This review was collected via phone interview by Customer Research Inc.

RH
Rosie H.
Ohio
Chrysler Pacifica
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2017 Category: Service
Rosie said they went above and beyond. Her vehicle is running fine and they are great.
This review was collected via phone interview by Customer Research Inc.

BM
Bill M.
Ohio
Toyota Tacoma
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2017 Category: Service
Bill said his overall experience was great and they are honest.
This review was collected via phone interview by Customer Research Inc.

SK
Sai K.
Ohio
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017 Category: Service
Sai said this business was quick, but expensive. Overall, they're good.
This review was collected via phone interview by Customer Research Inc.

TC
Terry C.
Ohio
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017 Category: Service
Terry said the business provided outstanding service.
This review was collected via phone interview by Customer Research Inc.

OK
Oma K.
Ohio
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2017 Category: Service
Oma said this business is very good. She has never had an issue with them and she always recommends them.
This review was collected via phone interview by Customer Research Inc.

KB
KIRK B.
Wooster, OH
Suzuki SX4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2017
Awesome place
Jim got me in the same day to do a tire swap on my son's car. This was a safety issue so it was needed to be done ASAP. Very much appreciated the quick service. As always I am satisfied with taking my vehicles to Jim.

PK
Paula K.
Wooster, OH
Mazda 6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2017 Category: Service
Paula said she really loves them and they do a good job.
This review was collected via phone interview by Customer Research Inc.