Joe Jackson Transmissions

Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83
4.8

( 51 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 5 months ago

Reviews


MS
Miles S.
Littlefield, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2015 Category: Service
Miles said the business did a good job. He was treated well and the employees were very friendly.
This review was collected via phone interview by Customer Research Inc.

VM
Vink M.
Lubbock, TX
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2015 Category: Service
Vink said the business did a good job. He really appreciates that they called him and talked to him about the service done on his vehicle.
This review was collected via phone interview by Customer Research Inc.

DW
Dale W.
lubbock, TX
GMC Sierra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2015 Category: Service
Dale said he has been to this business a couple of times before. They do a good job. They get his vehicle in and fix the problem. The service was excellent.
This review was collected via phone interview by Customer Research Inc.

TP
Trever P.
Lubbock, TX
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2015 Category: Service
Trever said this business complained a lot about dealing with the extended warranty company. It seemed like he did not want to do it.
This review was collected via phone interview by Customer Research Inc.

KW
Kody W.
Ruidoso, NM
GMC Sierra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2015 Category: Service
Kody said this business was done with his vehicle on time. They quoted him a good price and his transmission has not broken yet.
This review was collected via phone interview by Customer Research Inc.

AH
Amanda H.
Lubbock, TX
Ford Freestar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2015 Category: Service
Spoke with Ian. He said every time he spoke with the facility on the phone, they were courteous, cordial and straight to the point. They did not try to sell him extra service.
This review was collected via phone interview by Customer Research Inc.

RP
Ray P.
LORENZO, TX
Ford E450 Super Duty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2015 Category: Service
Ray said they were really good to work with. The estimate was right on the money and it was done in a timely manner. This is his first time at this business and they replaced the fan belt and water hose. They test drove the vehicle when they were done.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Lubbock, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2015 Category: Service
John said this business is honest and they always do the work they say they will do.
This review was collected via phone interview by Customer Research Inc.

BM
Billy M.
Lubbock, TX
GMC Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2015 Category: Service
Billy said the service at this business was the best.
This review was collected via phone interview by Customer Research Inc.
Ronnie M. from Joe Jackson Transmissions responded on 07/08/2015

JOE JACKSON TRANSMISSION

THANK YOU FOR YOUR BUISNESS WE DO APPRECIATE IT AND IF WE CAN HELP IN THE FUTURE PLEASE CALL ON US AGAIN.

SP
Steven P.
Lubbock, TX
Toyota Sequoia
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/30/2015 Category: Service
Steven said this business was $800 under on the estimate he was given. He asked for specific areas to be looked at while they rebuilt his transmission. They told him this was included in the estimate however, when he received the bill, it was $3,500 instead of the $2,700 he was quoted. He said he felt like the business gave him two stories.
This review was collected via phone interview by Customer Research Inc.
Ronnie M. from Joe Jackson Transmissions responded on 07/08/2015

WE ARE SORRY FOR THE CONFUSION BUT WE GAVE YOU A ESTIMATE ON REPAIRS BUT STILL IT WAS ESTIMATE IT TOKE MORE PARTS TO COMPLETE THE JOB THAN WAS ORIGINALLY QUOTED SO THAT WAS THE REASON FOR EXTRA MONEY BUT WE ALSO GOT YOUR PERMISSION BEFORE WE PROCEDED AND AGAIN WE ARE SORRUY FOR CONFUSION.

JOE JACKSON TRANSMISSION

JM
Julian M.
Lubbock, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2015 Category: Service
Julian said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

LS
Leon S.
Levelland, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2015 Category: Service
Leon said they got his vehicle fixed quickly. The previous business had the vehicle for three months and never got it fixed. They have an excellent staff and he could not have asked for a better job.
This review was collected via phone interview by Customer Research Inc.

MW
Michael W.
Lubbock, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2015 Category: Service
Spoke with Issac. He said that this business did a great job and had great customer service.
This review was collected via phone interview by Customer Research Inc.

BB
Bryan B.
Lubbock, TX
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2015 Category: Service
Bryan said everything from this business went really smoothly and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

LW
Linda W.
Lubbock, TX
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2015 Category: Service
Linda said she likes the attention the business gives her, their attitude, and the caring they show by trying to keep the costs down for their customers. She appreciates their professionalism.
This review was collected via phone interview by Customer Research Inc.
Ronnie M. from Joe Jackson Transmissions responded on 06/02/2015

thank you for your response we do appreceiate your business. ron

JOE JACKSON TRANSMISSION
Ronnie M. from Joe Jackson Transmissions responded on 06/02/2015

JOE JACKSON TRANSMISSION

JO
John O.
Lubbock, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2015 Category: Service
John said he is satisfied with this business and they are honest. It is good to work with them. He has recommended them to his son-in-law, so he uses them also.
This review was collected via phone interview by Customer Research Inc.
Ronnie M. from Joe Jackson Transmissions responded on 04/29/2015

thank you for your buisness John and if we can help you in the future we will be here for you thanks again Ron

JOE JACKSON TRANSMISSION

GS
Gerald S.
Denver City, TX
Chevrolet Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2015 Category: Service
Gerald said his experience was fine at this business.
This review was collected via phone interview by Customer Research Inc.
Ronnie M. from Joe Jackson Transmissions responded on 04/29/2015

Thank you Gerald for your buisness we do appreceiate it and if we can help in any way let us know

JOE JACKSON TRANSMISSION

AA
Armando A.
Lubbock, TX
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2015 Category: Service
Armando said this business was able to fix the problem caused by a previous facility. They were courteous and they came through.
This review was collected via phone interview by Customer Research Inc.
Ronnie M. from Joe Jackson Transmissions responded on 04/29/2015

Thank you Armando we appreciate your buisness and will be happy to serve you in the future

JOE JACKSON TRANSMISSION
Ronnie M. from Joe Jackson Transmissions responded on 04/29/2015

JOE JACKSON TRANSMISSION

AW
Amber W.
Lubbock, TX
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2015 Category: Service
Amber said the business provides good service and they are really informative.
This review was collected via phone interview by Customer Research Inc.
Ronnie M. from Joe Jackson Transmissions responded on 04/27/2015

Thank you Amber for your reveiw we do appreciate your buisness and hope to surve you in the future with any of your automotive needs. thank you again Ron

JOE JACKSON TRANSMISSION

RA
RANDY A.
Lubbock, TX
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2015
Perfect
Super good experience. Ron was very up front about the costs and the time it might take to repair my vehicle. He came in exact on costs and several days ahead of schedule. I will definitely use Ron again when I have repair needs to my fleet.
Randy Andrews, BCC, Inc.
Ronnie M. from Joe Jackson Transmissions responded on 04/09/2015

Thanks Randy for your buisness we were happy to serve you and your company we do appreciate your buisness and we hope to be of service to you sometime in the future.   Thanks again Ron

JOE JACKSON TRANSMISSION
Ronnie M. from Joe Jackson Transmissions responded on 04/09/2015

JOE JACKSON TRANSMISSION

Displaying Review 21 - 40 of 51 in total