Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

1310 Reviews

ReScore Reviews™ (37)

ReScore
Overall Rating 4.6486486/5Overall Rating 4.6486486/5Overall Rating 4.6486486/5Overall Rating 4.6486486/5rating 4.6486486
Original
Overall Rating 2.43243/5Overall Rating 2.43243/5rating 2.43243rating 2.43243rating 2.43243
95% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


Verified Customer
Williamston, NC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018 Category: Service
Service
Great service

Verified Customer
Williamston, NC
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/07/2018 Category: Service
Recall service
I was greeted by a very nice gentleman, he was very friendly and helpful. My service did not take too long

Verified Customer
Greenville, NC
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Satisfied Customer
Dealership is at a convenient location. Staff is professional, efficient and friendly.

RP
Ruby P.
Greenville, NC
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Ms. Ruby Pearson
Quick and friendly
Dawn K. from Joe Pecheles Hyundai responded on 12/05/2018

Thank you for the wonderful review! 

Dawn Kortze
Customer Service Representative
252-756-1135

Verified Customer
Winterville, NC
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Very friendly
Nice people
Dawn K. from Joe Pecheles Hyundai responded on 12/05/2018

Thank you for the kind comments. We appricate your business and look forward to seeing you again.

Dawn Kortze
Customer Service Representative
252-756-1135

SS
Sara S.
Greenville, NC
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
5000 mile check up
Friendly greeting. Took good care of me & the car.
Dawn K. from Joe Pecheles Hyundai responded on 12/05/2018

We're pleased to hear everything was completed to your satisfaction!

Dawn Kortze
Customer Service Representative
252-756-1135

NP
Nichalos P.
Washington, NC
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/03/2018 Category: Service
State Inspection
I'm satisfied with my services.....
Dawn K. from Joe Pecheles Hyundai responded on 12/03/2018

Thank you for your honest feedback. We hope to be of service to you again! Take care!

Dawn Kortze
Customer Service Representative
252-756-1135

Verified Customer
Greenville, NC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018 Category: Service
Very good
Fantastic
Dawn K. from Joe Pecheles Hyundai responded on 12/03/2018

We really appreciate your feedback!

Dawn Kortze
Customer Service Representative
252-756-1135

OB
Otha B.
Winterville, NC
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
2016 Sante Fe
Knowledgeable technicians and service professionals
Dawn K. from Joe Pecheles Hyundai responded on 12/03/2018

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

Dawn Kortze
Customer Service Representative
252-756-1135

DS
David S.
Farmville, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
People
As I stated excellent
Dawn K. from Joe Pecheles Hyundai responded on 11/30/2018

Thank you for the great review ! 

Dawn Kortze
Customer Service Representative
252-756-1135

MC
Michael C.
Wilson, NC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018 Category: Service
Great Service
The service was great and the personnel was polite and kept us informed on the progress of our car.
Dawn K. from Joe Pecheles Hyundai responded on 11/29/2018

We are so pleased to hear that your appointment went well. Thank you for the review. 

Dawn Kortze
Customer Service Representative
252-756-1135

Verified Customer
Greenville, NC
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Great service!
I really appreciate your thoughtfulness in accommodating my schedule and your consistently great service!
Dawn K. from Joe Pecheles Hyundai responded on 11/28/2018

Thank you for your wonderful response to the quality of service our Staff provides!

Dawn Kortze
Customer Service Representative
252-756-1135

Verified Customer
Kinston, NC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Fantastic, as always
Pecheles is extremely helpful and trustworthy. I've never had a problem since 2013 when I became a customer. Matt is always great
Dawn K. from Joe Pecheles Hyundai responded on 11/28/2018

Your positive review means a lot to us and we’re happy we could help you!

Dawn Kortze
Customer Service Representative
252-756-1135

BC
Barbara C.
Winterville, NC
2013 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/27/2018 Category: Service
Prices
Service went well but asked about some tires they extremely high.
Dawn K. from Joe Pecheles Hyundai responded on 11/28/2018

Thank you for your honest feedback. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution.

Dawn Kortze
Customer Service Representative
252-756-1135

LG
Lisa G.
Ayden, NC
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018 Category: Service
Joe Pecheles Hyundai
My service representative was extremely knowledgeable and courteous. My service was completed in a timely manner and I received a free car wash to boot...Great experience!
Dawn K. from Joe Pecheles Hyundai responded on 11/26/2018

We are so glad to hear that your appointment went well. We look forward to serving you again in the future. 

Dawn Kortze
Customer Service Representative
252-756-1135

PW
Pamela W.
Winterville, NC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018 Category: Service
Great
Patrick was very helpful in getting me In for my service and very professional!
Dawn K. from Joe Pecheles Hyundai responded on 11/26/2018

We are so glad to hear that everything went smoothly for you. Thank you for the review! 

Dawn Kortze
Customer Service Representative
252-756-1135

DC
Diana C.
Saratoga, NC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018 Category: Service
Pecheles provides great service
My trunk latch quit working. I went in on Monday. They ordered the new latch and were able to get me in on Saturday morning. Although the woman on the phone who scheduled me said it would take a long time, they had the repair completed in less than an hour. Everyone was helpful and friendly as always.
Dawn K. from Joe Pecheles Hyundai responded on 11/26/2018

We are so pleased to hear that your service appointemt went well. Thank you for the wonderful review.

Dawn Kortze
Customer Service Representative
252-756-1135

JW
Jennifer W.
Greenville, NC
2017 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/20/2018 Category: Service
Changing overall rating to 5
Sale Manager contacted me and apologized for the technical error. He also informed me that the next time my car is service I will receive some discounts. He was very professional and concern about my issues. I would like to change my "Overall Rating 5'. Thank you very much J W
Laura L P., Customer Relations Director from Joe Pecheles Hyundai responded on 11/21/2018

Jennifer, we are sorry you did not experience an excellent visit.  Our service manager will reach out to you directly to resolve your concern.  You are very important to us.  Thank you for letting us know. 


AM
Antwan M.
Greenville, NC
2014 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2018 Category: Service
Did the job in a timely manner
Kept me informed and got job done
Laura L P., Customer Relations Director from Joe Pecheles Hyundai responded on 11/21/2018

Antwan, thank you for the high star rating and review.  We appreciate your business and wish you a very happy Thanksgiving.


Verified Customer
Greenville, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Customer service
Appreciative
Laura L P., Customer Relations Director from Joe Pecheles Hyundai responded on 11/21/2018

Thank you so much for the great review.  Have a wonderful Thanksgiving.  We appreciate your business.