ReScore Reviews™ (55)
Dear Ms. Garfi,
First, let me apologize on behalf of the dealership for your unsatisfactory experience. I left you a voicemail today and am very anxious to discuss our shortcomings with regard to your service visit and what we can do to set things right for you. I understand we were unable to duplicate a concern about your trunk lid, but from the gist of your online remark I feel there must be more feedback we need to hear. You are very important to us. Please let me hear from you.
Corporate Director of Customer Relations
Thank you for your great comments, Mr. Cerise! I will share them your service team. We appreciate your business and enjoy working with you. Thanks again for the review!
Mr. Keil, thank you for sharing your comments and recommending our dealership! We are glad you had a great experience, and look forward to serving you in the future. I'll share your comments with your service team. Thanks again for your great review!
Thanks so much for your great comment, Mr. Rhodes! I'll pass it along to your service team. We appreciate your business!
Mr. Bull, we appreciate your great comments about your experience! I'll be sure to pass them along. Thank you for choosing Joe Pecheles Hyundai!
John, thank you for sharing your comments! I will pass them along to your service team. We appreciate your business, and look forward to service you in the future. Thanks again!
Steve was the mechanic who worked on the car as as Christy informed me about the work, so did Steve. GREAT staff!!
Robert, thank you very much for your kind words. We are so glad you enjoyed the service and your experience with our staff. I'll be sure to pass your comments along to our service team. Thank you for choosing Joe Pecheles Hyundai!
Thank you for choosing Joe Pecheles Hyundai for service on your Sonata. I’m glad you enjoyed your service experience. I apologize that the wash did not meet your expectations. Every customer that requests a complimentary wash should receive one that meets our dealership standards. So that you can get another wash at your convenience, we have sent you a coupon for a free ultimate car wash at Sheetz. Thanks again for choosing Joe Pecheles Hyundai. We look forward to serving you in the future!
Ruth, thank you for your feedback! I’m sorry your experience in the waiting area was not completely satisfactory. Our salesman are always available to discuss our vehicles or the buying process, but hopefully not to the point of being bothersome. We have shared your comments with our sales team to use for future training. Thank you for your business, and your kind words! Please feel free to contact us if you have any further concerns or service needs.
Thank you for sharing your great comments! I will be sure to share your feedback with our service team. Thank you for allowing us to serve you!
Brenda, we have tried several times to reach out to you about your bad shuttle experience ... please let us hear from you. We appreciate your business and are so sorry you were inconvenienced. Feel free to call me anytime at (252) 756-1135. Thank you!
Thank you for the great comments. I can't wait to share them with your service team. They do work hard to be accommodating and helpful. Thanks again for saying so. We appreciate you!!
Thank you so much for taking the time to submit your wonderful comments. It means a lot to your service team. We look forward to seeing you again soon! Thanks again!
Our service staff will be so pleased to read your great comments. Thank you! We appreciate you.
Thank you for the great rating! Be safe on the road with the recent ice warnings. We'll see you next time!