Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

223 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 22 days ago

Reviews


CM
Chad M.
Alvin, TX
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Chad said they did a good job and they were quick.
This review was collected via phone interview by Customer Research Inc.

SC
Shereka C.
Houston, TX
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Shereka said she received good service from them, however the part that was replaced had some issues.
This review was collected via phone interview by Customer Research Inc.

MK
Mike K.
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018
Excellent
Joes is fast reliable and honest.

MK
Mike K.
Texas
Mercury Sable
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Mike said the technician was very thorough and helpful.
This review was collected via phone interview by Customer Research Inc.

CS
Caroline S.
Mazda Tribute
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018
Great
Had alot of work done and Joe and his crew did a fantastic job. The price was good and they completed the work very quickly.

WB
Winston B.
Texas
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Winston said that he had been looking for a local place that would do a good job at a good price and found all of that in the facility. He is now a repeat customer.
This review was collected via phone interview by Customer Research Inc.

DD
Damon D.
Houston, TX
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
Customer for Life!
I have relied on Joe's for about 11yrs to keep me rolling and have not had any complaints about service. Ifeel as if the work is done with care and consideration all the time.

SC
Solomon C.
Humble, TX
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Solomon said they were quick and professional.
This review was collected via phone interview by Customer Research Inc.

DP
Dora P.
Houston, TX
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Dora said she always gets good service at this business.
This review was collected via phone interview by Customer Research Inc.

JC
Jackie C.
Houston, TX
Chevrolet Cruze Limited
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/15/2018 Category: Service
Jackie said she paid $125 for a simple bolt tightening.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 06/19/2018

Hi Jackie.  I reviewed your invoice, and saw that we also diagnosed an overheating and transmission issue with your vehicle.  The overheating repair was declined and transmission replacement was still under warranty with manufacturer.  We typically do not charge a diagnosis fee with repair and will be more than happy to give your diagnosis fee as a credit towards repair.  Please call me if you any questions.  281.405.0088.  Sincerely, Joe.


MB
Mary B.
Houston, TX
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Mary said the employees were honest, forthright, and did a great job.
This review was collected via phone interview by Customer Research Inc.

CA
Carolyn A.
Houston, TX
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Carolyn said the staff was honest and up front about her service needs.
This review was collected via phone interview by Customer Research Inc.

MB
Marco B.
Houston, TX
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Great Customer Sevice and Work to My Vehicle.
Awesome work.
Joe M., General Manager from Joe's Garage & state inspection responded on 04/25/2018

Marco, thank you for your review.  Sincerely, Joe.


EM
Eddie M.
Texas
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Eddie said the employees kept him in the loop of his service. They provided terrific service.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 04/25/2018

Eddie, thank you for your review.  Regards, Joe.


LP
Lelia P.
Houston, TX
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Lelia said the staff were all really nice. They helped her pick out the best options for her vehicle, and they provided service in a very timely fashion.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 04/25/2018

Leila, thank you for taking the time to leave us review. We appreciate your business. Sincerely, Joe.


RE
Ray E.
Spring, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018
Great Repair Shop
Joe Jr. is very professional, he gave an accurate estimate. He didn't try to sell me services I didn't need, but made sure that i received the correct services for my issue. When i can to pick up my vehicle my repairs and the warranty that covered them were explained to me at that time. will definitely continue to bring my vehicle here.
Joe M., General Manager from Joe's Garage & state inspection responded on 04/25/2018

Ray, thank you for your review.  Happy to hear you had a great experience.  Sincerely, Joe.


NA
Nathan A.
Houston, TX
Dodge Caliber
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Nathan said the staff helped him out and gave him everything he needed.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 04/25/2018

Nathan, happy to hear you received great service.  Sincerely, Joe.


YB
Yolanda B.
Texas
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Yolanda said the staff was friendly, timely, and the business provides good prices.
This review was collected via phone interview by Customer Research Inc.

MB
Marco B.
Houston, TX
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Marco said he had a good experience with the business, and he has never had any problems.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 02/14/2018

Marco, thank you for your review.  Sincerely, Joe.


AG
Arturo G.
Houston, TX
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/09/2018 Category: Service
Arturo said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 02/14/2018

Arturo, thank you for your review.  Pleasure to do business with you.  Thank, Joe.


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