Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

204 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


JG
Jeffery G.
MIDLAND, TX
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Jeffery said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

JB
Johnnie B.
Midland, TX
Nissan Murano
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/19/2019 Category: Service
Johnnie said he was not satisfied at all. He went in the store for a water pump repair, and they worked on his radiator. He would not recommend the business for service, because they did not fix what he asked.
This review was collected via phone interview by Customer Research Inc.
Johnny P., owner from John Automotive And Service Ctr responded on 02/20/2019

THE RADIATOR WAS LEAKING ALOT GOT THAT LEAK FIXED,THE SYSTEM PRESSURED UP THEN AFTER A LITTLE BIT THE WATER PUMP STARTED SEEPING.THE VEHICLE HAS 219906 MILES AND IS ALL ORIGINAL EVEN THE HOSES.I TOLD THE CUSTOMER THAT THE WATER PUMP WAS STARTING TO LEAK CUSTOMER DID NOT WANT TO FIX IT.HE WAS ADVISED TO GET ANOTHER VEHICLE THIS NISSAN HAS SEEN IT,S DAYS.A ONE STAR REVIEW IS NOT CORRECT FOR THIS REPAIR SHOP.


RM
Rudy M.
Midland, TX
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Rudy said the business is prompt, efficient and overall it's great work.
This review was collected via phone interview by Customer Research Inc.

CR
Carolyn R.
Midland, TX
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Carolyn said John is courteous, honest and called her back with the expense information she asked for and she appreciates him.
This review was collected via phone interview by Customer Research Inc.

LS
Lori S.
Midland, TX
Chrysler Crossfire
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Lori said the business completed the repair in a timely manner, and were courteous and professional, and the charges were accurate.
This review was collected via phone interview by Customer Research Inc.

AS
Anthony S.
Chickasaw, LA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Anthony said the staff provided excellent service and they are conveniently located.
This review was collected via phone interview by Customer Research Inc.

JB
Josh B.
Midland, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Josh said he knows Johnny and he always takes care of business.
This review was collected via phone interview by Customer Research Inc.

LA
Lionel A.
Midland, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Lionel said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

BD
Brianna D.
Midland, TX
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Brianna said the business has excellent work. They have good prices, great work and communicate well with the people.
This review was collected via phone interview by Customer Research Inc.

DR
Doug R.
Midland, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/20/2018 Category: Service
Doug said the business did not help him. He walked away with no information. He said the customer service was great but not the advice.
This review was collected via phone interview by Customer Research Inc.

CN
Chris N.
Midland, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Chris said the business is really great. They are up front and knowledgeable with the quick work. He really appreciates all of their hard work.
This review was collected via phone interview by Customer Research Inc.

RM
Robbie M.
Midland, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Robbie said they are prompt
This review was collected via phone interview by Customer Research Inc.

SB
Steve B.
Midland, TX
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Spoke with Steve. He said this is the only mechanic they will ever take their vehicles to.
This review was collected via phone interview by Customer Research Inc.

FD
Frank D.
Midland, TX
Dodge Dart
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Frank said that the place did what they said they would do for a reasonable price.
This review was collected via phone interview by Customer Research Inc.

SW
Sam W.
Odessa, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Sam said the business got it done fast and did a good job.
This review was collected via phone interview by Customer Research Inc.

CI
Cecilia I.
Midland, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
MOTHER AND DAUGHTER CUSTOMERS FOR 10 PLUS YRS
About 10 yrs ago I was going through a divorce, and needed some mechanical work done on my vehicle. I have driven past John's shop numerous times and thought why not check this shop out. Well long story short...John and his crew are great mechanics, very knowledgeable and reasonable priced for the work they perform. I take my car and my daughters car there whenever I need anything or just some advice. If I had to sum him up with one word it will be TRUSTWORTHY!

HH
Heald H.
MIDLAND, TX
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2018 Category: Service
Spoke with Hamilton. He said the employees were good and he trusts them.
This review was collected via phone interview by Customer Research Inc.

JP
James P.
Midland, TX
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
James said the business got his vehicle in and out quickly.
This review was collected via phone interview by Customer Research Inc.

TR
Tommy R.
Midland, TX
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Tommy said they did a good job.
This review was collected via phone interview by Customer Research Inc.

MH
Matthew H.
Midland, TX
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Matthew said he never had an issue with his service. The employees gave the work their all.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 204 in total