Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

683 Reviews

98% Would Recommend
Latest Review 10 days ago

Reviews


AW
Angela W.
Louisville, KY
Nissan Versa
Verified Customer
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03/03/2016 Category: Service
Angela said this business got her vehicle running again, they were great.
This review was collected via phone interview by Customer Research Inc.
John O. from John Overley Automotive responded on 04/08/2016

THANK YOU! WE ARE HAPPY TO SERVE YOU.


SH
SCOTT H.
Louisville, KY
Honda Civic
Verified Customer
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03/02/2016
trustworthy
I have trusted our cars to John for years and he's never given me reason to look elsewhere.
John O. from John Overley Automotive responded on 04/08/2016

THANK YOU FOR YOUR CONTINUED SUPPORT OF OUR BUSINESS. WE LOOK FORWARD TO SERVING YOUR AUTOMOTIVE NEEDS IN THE FUTURE.


JG
JULEE G.
Louisville, KY
GMC Envoy
Verified Customer
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02/27/2016
transmission scare-worked in the day I called. Ran all diagnostics with no help and then through experience and just old fashioned intelligence my car is running fine again.
John and his crew are always willing to get you in for a problem that pops up and then go above and beyond to be sure that your car is in the best running condition before they turn it back to you. And for all the time they spend problem solving their rates are amazing.
John O. from John Overley Automotive responded on 04/08/2016

THANK YOU VERY MUCH FOR THE REVIEW!  IT IS ALWAYS A GOOD THING TO SEE A CUSTOMER SATISFIED WITH THE WORK WE HAVE DONE TO THEIR VEHICLE.  WE HOPE TO CONTINUE TO PLEASE YOU IN THE FUTURE!


BM
BOB M.
Louisville, KY
Hummer H2
Verified Customer
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02/26/2016
Service ,service ,service
As always John overly automotive his people and John especially take the time to explain what's wrong with your vehicle and they do their best to get your vehicle back to you as soon as possible.
John O. from John Overley Automotive responded on 04/08/2016

WE TRY OUR BEST TO KEEP OUR CUSTOMERS HAPPY AND MAKE SURE THAT THEY HAVE A FULL UNDERSTANDING OF WHAT IS GOING ON WITH THEIR CAR.  WE REALLY APPRECIATE THE KIND WORDS AND HOPE TO KEEP YOU JUST AS SATISFIED IN THE FUTURE.  THANK YOU FOR YOUR BUSINESS!


HG
HAROLD G.
Louisville, KY
Dodge Caliber
Verified Customer
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02/26/2016
Just good people and great work
I've always had a fine relationship with John and his staff

BK
BOB K.
Louisville, KY
Dodge Grand Caravan
Verified Customer
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02/25/2016
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JEAN J.
Louisville, KY
Mazda Protege
Verified Customer
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02/25/2016
Close proximity to my home & quick appointments.
I was well satisfied with the quick service appointment I was given. Approximate wait time for service to be done & was done within that limit. Very pleased with friendliness of Mr Overly & employees.

AC
Aaron C.
Louisville, KY
Nissan Altima
Verified Customer
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02/18/2016 Category: Service
Aaron said everything seems to be fine.
This review was collected via phone interview by Customer Research Inc.

TC
Tom C.
Louisville, KY
Toyota Corolla
Verified Customer
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02/17/2016 Category: Service
Tom said he has been using this business for a long time. Over the years he has built a friendship with them and he trusts them. The owner is a people person and someone he can do business with for a long time.
This review was collected via phone interview by Customer Research Inc.

DP
Derek P.
Louisville, KY
Ford Pickup
Verified Customer
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02/16/2016 Category: Service
Derek said he was real happy with the service he received from the business.
This review was collected via phone interview by Customer Research Inc.

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Bruce W.
Louisville, KY
Volkswagen Beetle
Verified Customer
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02/12/2016 Category: Service
Bruce said he really liked the professionalism of the business and the willingness to answer his questions.
This review was collected via phone interview by Customer Research Inc.
John O. from John Overley Automotive responded on 02/15/2016

Thank you for putting your trust in us! We really appreciate the business and are looking forward to serving you in the future.


AW
ALAYNE W.
Louisville, KY
Suzuki Grand Vitara
Verified Customer
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02/11/2016
Good honest people and great job
GOOD WORK THANKS
John O. from John Overley Automotive responded on 02/11/2016

Thank you for your continued business.  It means a lot to us!


DB
David B.
Louisville, KY
Ford Econoline
Verified Customer
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02/11/2016 Category: Service
David said the business did an excellent job.
This review was collected via phone interview by Customer Research Inc.
John O. from John Overley Automotive responded on 02/15/2016

Thank you for the kind words. We really appreciate your business!


MW
Matt W.
Shepherdsville, KY
Ford Pickup
Verified Customer
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02/09/2016 Category: Service
Matt said he was pleased with the service the business provided and they did good work.
This review was collected via phone interview by Customer Research Inc.
John O. from John Overley Automotive responded on 02/11/2016

Thank you for the kind words.  We appreciate your business very much


MH
Matt H.
Louisville, KY
Cadillac SRX
Verified Customer
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02/08/2016 Category: Service
Matt said they were able to find and fix one of the problems that no one else could find.
This review was collected via phone interview by Customer Research Inc.
John O. from John Overley Automotive responded on 02/11/2016

Thank you for your business! We appreciate you putting your trust in us.


MH
Marlene H.
Spottsville, KY
Buick Lucerne
Verified Customer
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02/08/2016 Category: Service
Marlene said this business was very good and they did what they told her they would do. They did not pressure her into anything else. They were very trustworthy.
This review was collected via phone interview by Customer Research Inc.
John O. from John Overley Automotive responded on 02/11/2016

Thank you for putting your trust in us. It means a lot! We appreciate your business very much!


ST
STEPHANIE T.
Louisville, KY
Hyundai Veloster
Verified Customer
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02/05/2016
Incredible as always
My recent visit to John Overley was wonderful as usual. John's team is thorough and while their watchful eye pretty much guarantees they will have found the issue right away, they always double and triple check to make sure nothing is missed. In a way, they trust their instincts but verify the results of their troubleshooting. I have always known this to be true in the 7 years I have gone to his shop. John never makes a promise he canno keep and he never breaks a promise he makes. He and his team will do everything to provide you with the most skillful assessments and repairs and they will do so with integrity.
John O. from John Overley Automotive responded on 02/11/2016

We thank you very much for the kind words.  We appreciate your continued support!


AW
ALAYNE W.
Louisville, KY
Saturn LW1
Verified Customer
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01/31/2016
These guys are honest and I feel very secure with them.
I know these guys and trust them. I always come away feeling very secure that my car is running great and I am safe.

JR
JENNIFER R.
Louisville, KY
Honda CR-V
Verified Customer
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01/30/2016
honest, reliable repair
John Overlay is my to go place for my car needs for honest, reliable and efficient car repair services.
John O. from John Overley Automotive responded on 02/11/2016

Thank you for supporting our business.  We appreciate it very much!


DP
DON P.
Shepherdsville, KY
Chevrolet TrailBlazer
Verified Customer
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01/25/2016
Reliable
Reliable as always
John O. from John Overley Automotive responded on 02/11/2016

Thank you for putting your trust in us!  We appreciate the business.


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