Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

683 Reviews

98% Would Recommend
Latest Review 12 days ago

Reviews


DP
David P.
Louisville, KY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2015 Category: Service
David said he has always had good experiences with this business. Their employees were friendly, courteous and they knew what they are doing. He will be going back and using them again for service.
This review was collected via phone interview by Customer Research Inc.

TC
Tom C.
Louisville, KY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2015 Category: Service
Tom said John was an honest individual.
This review was collected via phone interview by Customer Research Inc.

RT
Roy T.
Shepherdsville, KY
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2015 Category: Service
Roy said the price is good and they work fast during his lunch break.
This review was collected via phone interview by Customer Research Inc.

JO
Jeff O.
Louisville, KY
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2015 Category: Service
Spoke with Renee. She said she was satisfied with the service and the mechanics did not perform any unnecessary work.
This review was collected via phone interview by Customer Research Inc.

LS
Linda S.
Louisville, KY
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2015 Category: Service
Linda said she has been there three times and they do excellent work.
This review was collected via phone interview by Customer Research Inc.

RG
Richard G.
Louisville, KY
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2015 Category: Service
Richard said that he and his family has been customers for a long time. He said they do very good work.
This review was collected via phone interview by Customer Research Inc.

DP
Derek P.
Louisville, KY
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2015 Category: Service
Derek said he has been going to this business for a couple of years. He would like them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

PC
PATRICIA C.
Louisville, KY
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2015
Knowledgable great service
We are new customers; but, really pleased with the service and knowledge they provide. Will use them instead of the Honda dealer; who is overpriced and too busy to get scheduled.

DB
DALE B.
Louisville, KY
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2015
Great service
I had an alternator replaced under warrantee. No questions asked, replacement was done quickly and I was back on the road. Very nice people. Very fair.

GB
GENEVA B.
Louisville, KY
Chevrolet Sportvan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2015
Excellent service, honesty, fair pricing.
The wife and I have been to Overley's numerous times and I'll be back. That should about sum it up.

KB
Keith B.
Louisville, KY
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2015 Category: Service
Keith said this business takes good care of him and they run a good facility.
This review was collected via phone interview by Customer Research Inc.
John O. from John Overley Automotive responded on 10/28/2015

THANK YOU FOR YOUR KIND WORDS AND WE LOOK FORWARD TO SERVING YOU IN THE FUTURE.

NICK OVERLEY


ES
Etta S.
Louisville, KY
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2015 Category: Service
Spoke with Darrell. He said he has worked with the employees at this business before and they provide excellent service. He is comfortable with them, would definitely recommend them, and they provide good service.
This review was collected via phone interview by Customer Research Inc.
John O. from John Overley Automotive responded on 10/28/2015

THANK YOU FOR PUTTING YOUR TRUST IN US.  WE LOOK FORWARD TO HELPING YOU IN THE FUTURE.

NICK OVERLEY


GH
Gus H.
Louisville, KY
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2015 Category: Service
Gus said he appreciates the way he was treated and the service was good.
This review was collected via phone interview by Customer Research Inc.
John O. from John Overley Automotive responded on 10/28/2015

WE ARE GLAD YOU FEEL THIS WAY, GUS.  WE HOPE TO CONTINUE TO MAKE YOU FEEL THIS WAY IN THE FUTURE.

NICK OVERLEY


SC
Sharon C.
Louisville, KY
Chevrolet Cavalier
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/17/2015 Category: Service
Sharon said this business was not the best because they did not call her before they took something off her son's vehicle. They threw it away he is very unhappy.
This review was collected via phone interview by Customer Research Inc.

ST
STEPHANIE T.
Louisville, KY
Saturn Ion 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2015
Extra Mile
John's team always goes the extra mile to provide amazing customer service. I brought my vehicle in for an oil change and needed the tires filled with air. It turned out the air was low on 2 tires regularly because of a leak in the wheels. They fixed those leaks but only charged me for the oil change. John Overley is always fair, kind, and generous. I've been going to his shop for 6 and 1/2 years and he has remained consistently amazing in customer service.
John O. from John Overley Automotive responded on 10/28/2015

WE APPRECIATE THE KIND WORDS, STEPHANIE.  WE ALSO WOULD LIKE TO THANK YOU FOR YOUR CONTINUED SUPPORT, AND WE LOOK FORWARD TO HELPING YOU WITH ALL YOUR AUTOMOBILE NEEDS DOWN THE ROAD.

NICK OVERLEY


MS
Maria S.
Louisville, KY
Nissan Quest
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2015 Category: Service
Maria said this business is wonderful. They did a great job and she is proud to have had John work on her vehicle.
This review was collected via phone interview by Customer Research Inc.
John O. from John Overley Automotive responded on 10/28/2015

THANK YOU FOR PUTTING YOUR TRUST IN US.  WE HOPE TO CONTINUE TO SATISFY YOU DOWN THE ROAD.

NICK OVERLEY


DD
Dominick D.
Louisville, KY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2015 Category: Service
Dominick said this business told him exactly what was wrong with his vehicle. They did not try to get him to buy parts or do extra work.
This review was collected via phone interview by Customer Research Inc.

CM
CELIA M.
Louisville, KY
Kia Rondo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2015
John Overley Automotive
I feel Mr. Overley and his staff can be trusted to give excellent and honest service.

DS
Darlene S.
Dayton, OH
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2015 Category: Service
Darlene said they were very nice and helpful. Everything turned out great.
This review was collected via phone interview by Customer Research Inc.

CL
Charles L.
Louisville, KY
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2015 Category: Service
Charles said this business was excellent. They provided great service and they finished the vehicle on time for a decent price. They were all very polite and they showed him what work they did to his vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 561 - 580 of 683 in total