Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

675 Reviews

98% Would Recommend
Latest Review 29 days ago

Reviews


BJ
Brenda J.
Louisville, KY
Chevrolet S10 Blazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/17/2015 Category: Service
Brenda said she is a repeat customer. The prices are a little high but they do good work.
This review was collected via phone interview by Customer Research Inc.

DB
Dominique B.
Louisville, KY
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2015 Category: Service
Dominique said the service was fast, friendly, and efficient. There were no problems.
This review was collected via phone interview by Customer Research Inc.

LJ
LAWRENCE J.
Louisville, KY
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2015
Every repair/service is an excellent job.
Estimates are spot on, work is completed when promised, and I never find anything to complain about.

KN
KELLY N.
Louisville, KY
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2015
Quick, Friendly service
We brought our old ailing truck in on a Saturday and were able to pick it up on Monday.

MM
Morgan M.
Louisville, KY
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2015 Category: Service
Morgan said this business is quick and her vehicle drives like it is new again.
This review was collected via phone interview by Customer Research Inc.

RG
Robert G.
Louisville, KY
Toyota Corolla
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/28/2015 Category: Service
Robert said the business was quick, reasonable, and efficient. They were not polite, but not overly rude.
This review was collected via phone interview by Customer Research Inc.
John O. from John Overley Automotive responded on 02/06/2015

IT IS UNFORTUNATE THAT YOUR EXPERIENCE WAS NOT UP TO YOUR STANDARDS.  IF THERE IS ANYTHING WE CAN DO FOR YOU IN THE FUTURE, PLEASE GIVE US A CALL!


RT
Ramiro T.
Louisville, KY
Chrysler Town
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2015 Category: Service
Ramiro said the business has class and does good work.
This review was collected via phone interview by Customer Research Inc.

KL
Ken L.
Louisville, KY
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2015 Category: Service
Spoke with Martha. She said she is satisfied with the business.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Louisville, KY
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2015 Category: Service
John said the service was outstanding. He really trusts them. He has been going to this business for years. He really loves the one on one service. Everyone gives out good vibes. They have the customer's best interest at heart.
This review was collected via phone interview by Customer Research Inc.

SD
Shirley D.
Louisville, KY
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/26/2015 Category: Service
Shirley said they did a very good job. They did not take too much time and were very polite in letting her know what was going on with her vehicle.
This review was collected via phone interview by Customer Research Inc.

JD
Jeff D.
Louisville, KY
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2015 Category: Service
Jeff said every time he goes to this business they do well and are fair.
This review was collected via phone interview by Customer Research Inc.

BM
BECKY M.
Louisville, KY
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2011
respectful service.
Thank you for rapid respectful service on my Toota. You presented several options and respected my choices for now and wait until later service. I have recomended you to several friends for service on their cars.

LP
LARRY P.
Louisville, KY
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2011
ISUZU Rodeo service
As always, my experience at John Overley Automotive was a good one. The staff is very knowledgeable and experienced. The job was done well and on time. I will return there and suggest my friends to go there. Thanks!

V
Valued Customer
Louisville, KY
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2011
happy at PREMIER DM
QUICK TURN-AROUND
VERY FRIENDLY

JC
JOE C.
Louisville, KY
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2011
Recent visit to John Overley for service.
I have been using John's auto service since the mid 1980s..I am very satisfied with the work and the staff.

Displaying Review 661 - 675 of 675 in total