Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

169 Reviews

97% Would Recommend
Latest Review about 2 years ago

Reviews


RO
Ricky O.
Wisconsin
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/02/2016 Category: Service
Ricky said everything at the business was fine.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Neenah, WI
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/29/2016 Category: Service
David said there was a little mix-up with coming to give him a jump right away. He waited for an hour and called back. They came not to long after that. He's always been very happy with the quality of wok they provide and the cost is always reasonable as well. He recommended them to his friends all of the time.
This review was collected via phone interview by Customer Research Inc.

NS
Nicolette S.
Neenah, WI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2016 Category: Service
Nicolette said the business got her in and out quickly and the price was a lot less than what was quoted.
This review was collected via phone interview by Customer Research Inc.

MM
Marvin M.
Neenah, WI
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2016 Category: Service
Marvin said the business was very good and the service was excellent. They worked very hard for him and went beyond what was necessary.
This review was collected via phone interview by Customer Research Inc.

BD
Benjamin D.
Neenah, WI
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2016 Category: Service
Benjamin said the business did good work and provided quick service.
This review was collected via phone interview by Customer Research Inc.

JW
Joyce W.
Wisconsin
Saturn L300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2016 Category: Service
Joyce said the service at this business was good and they did the work fast. She stated the employees were courteous and she would recommend them.
This review was collected via phone interview by Customer Research Inc.

RF
Rick F.
Neenah, WI
Kia Soul
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/09/2016
Damage to my car while in your care.
My Kia Soul was in the care of John's Towing and Repair for 8 days while awaiting a starter. The wait was tolerable given the obscurity of the part and the fact the distributor sent the wrong part initially. And John's price was fair. But what irked me is that when I picked up the car, there was hydraulic fluid splattered across the passenger side and the car was much dirtier than when I dropped it off. After washing the car I noticed scratches on the front passenger door that were not there before. I do not know for certain how the scratches came to be there but I suspect my car was not treated with respect while in your care.

JJ
Josh J.
Wisconsin
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2016 Category: Service
Josh said he received good service at the business. If there is a problem it is easy to contact them, and they are knowledgeable.
This review was collected via phone interview by Customer Research Inc.

MC
Michael C.
Neenah, WI
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2016 Category: Service
Michael said the business got all of his vehicle needs done in a timely manner. The technician he was working with was very helpful.
This review was collected via phone interview by Customer Research Inc.

JM
Jeremy M.
Wisconsin
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2016 Category: Service
Jeremy said the business has reasonable rates and they have excellent service. They certainly did a job well done.
This review was collected via phone interview by Customer Research Inc.

BV
Brian V.
Appleton, WI
Dodge Nitro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2016 Category: Service
Brian said the service at this facility was awesome and they finished the work on his vehicle promptly.
This review was collected via phone interview by Customer Research Inc.

JB
Julann B.
Menasha, WI
Cadillac Seville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2016
I will have all my service done at John's from on
Happy every time I've been in with service

CL
Chrissy L.
Wisconsin
Jeep Compass
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/26/2016 Category: Service
Chrissy said she was unhappy with the service provided by the business.
This review was collected via phone interview by Customer Research Inc.

BW
Beth W.
Beaver Dam, WI
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2016 Category: Service
Beth said this business was prompt and responsive.
This review was collected via phone interview by Customer Research Inc.

JW
Jim W.
Wisconsin
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2016 Category: Service
Jim said his vehicle was picked up by this business and they did a good job. They were courteous, informative and he was impressed with the service.
This review was collected via phone interview by Customer Research Inc.

AV
Alicia V.
Neenah, WI
Plymouth Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2016 Category: Service
Alicia said this business got the job on her vehicle done quickly. The staff was friendly. She has had no problems and she did not feel like she was taken advantage of.
This review was collected via phone interview by Customer Research Inc.

SK
Stevie Kay K.
Neenah, WI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2016 Category: Service
Stevie said this business was great and she would recommend them.
This review was collected via phone interview by Customer Research Inc.

KS
Kyle S.
Neenah, WI
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2016 Category: Service
Kyle said the service provided by this business was alright but nothing special.
This review was collected via phone interview by Customer Research Inc.

DG
Dawn G.
Neenah, WI
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2016 Category: Service
Dawn said this business provided good service and they took care of everything she needed.
This review was collected via phone interview by Customer Research Inc.

JA
Jeffery A.
Neenah, WI
Ford Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/27/2016 Category: Service
Jeffery said he was referred to this business by another mechanic for diesel work and for the most part they did a good job. He pointed out to the person working on his vehicle the tow hitch missing bolts and that he wanted the batteries and cables changed if need be. When he picked up the vehicle, it was starting really rough and continued to do so. This was mentioned to the business. It was pointed out to him that there were sparks coming from underneath the vehicle by an unknown person. He returned the vehicle to the facility and the problem was fixed. He was given bolts to secure the tow hitch. He was informed that a young person learning the business may have been working on his vehicle. He mentioned that he would prefer that only experienced personnel work on his vehicle as it is his way of making a living.
This review was collected via phone interview by Customer Research Inc.