Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

761 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


EK
Erik K.
Shawnee, KS
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Erik said that the place is excellent, the staff are helpful and they understand vehicle problems.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Shawnee, KS
Nissan Pathfinder
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
Robert said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DM
Donald M.
Overland Park, KS
Chevrolet Classic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2018 Category: Service
Donald said the service was wonderful at this business. Robbie and Alan they have been very good to him.
This review was collected via phone interview by Customer Research Inc.

AT
Aungenlina T.
Kansas City, MO
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Aungenlina said the staff at this business presented the price up front and they even took her in the back so that she could see what was going on with her vehicle.
This review was collected via phone interview by Customer Research Inc.

SW
Sarah W.
Shawnee, KS
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Sarah said the service was wonderful.
This review was collected via phone interview by Customer Research Inc.

JM
Joseph M.
Shawnee, KS
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Joseph said the service is always exceptional.
This review was collected via phone interview by Customer Research Inc.

RR
Rachel R.
Shawnee, KS
Acura 3.5RL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Rachel said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Shawnee, KS
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018
Flexibility
When my car did not start on a Saturday morning, I managed to get it to Joco Auto Repair. Even though I did not have an appointment, they were able to identify the issue and resolve the problem on the following Monday.

RH
Rusty H.
Shawnee, KS
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Rusty said he has used them before.
This review was collected via phone interview by Customer Research Inc.

DS
Derrick S.
Kansas City, MO
Cadillac Eldorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Derrick said the service was great and the employees did a good job.
This review was collected via phone interview by Customer Research Inc.

MM
MARTHA M.
Cleveland, MO
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018
Impeccable Service
Great service front and back. They do great work and i wouldnt trust anybody else with my vehicles like these folks. A+++++

Verified Customer
Shawnee, KS
Saturn Ion
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2018
The staff always have great attitudes
The front office staff are always polite and welcoming. I've chosen to be a long time customer because I believe I get good service here.

LD
Lorene D.
Shawnee, KS
Hyundai Elantra Touring
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2018 Category: Service
Lorene said she had to make 2 trips because they were sent the wrong part and she couldn't get everything done in 1 day. She said they always do a good job.
This review was collected via phone interview by Customer Research Inc.

AS
Ashley S.
Shawnee, KS
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Ashley said the business did a terrific job keeping him informed and they were fair with their price.
This review was collected via phone interview by Customer Research Inc.

AO
Anna O.
Shawnee, KS
Dodge Grand Caravan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2018 Category: Service
Spoke with Johann. He said the vehicle was towed in to the business on Tuesday afternoon. The diagnostic was not run until Thursday, due to the holiday. The staff did a good job.
This review was collected via phone interview by Customer Research Inc.

PB
Peg B.
Mission, KS
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Peg said she's been a customer for years and is very happy with the service.
This review was collected via phone interview by Customer Research Inc.

CH
CRAIG, DARLA H.
Shawnee, KS
Toyota Tundra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/29/2018
Tundra
We took our Tundra in for an alignment check and he spent the whole day there. The very next day his oil change light came on. Seems to me that someone could have checked the mileage and let us know that he needed an oil change while he was there. They are the only ones who work on our cars.
Alan H. from Joco Auto Repair responded on 06/29/2018

Our records indicate that you have changed the engine oil and filter regularly from 5-6,000 miles. That would leave nearly 1,000 miles or more until service. If the light would have been on we would have probably asked if you wanted it changed or simply have the light reset. My technician confirmed the light was not on when he serviced the truck. I apologize for any inconvenience. I would be happy to offer your next oil change at half price to help make up for your troubles. If you wish to reset the light, feel free to drop by (only takes a minute), or we can probably talk you through the procedure on the phone. Have a great weekend!


MM
MARTHA M.
Cleveland, MO
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018
Oil change
They r fantastic! What a wonderful team!
I trust them completely!

MP
MATT P.
Olathe, KS
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018
Awesome Job
As usual the crew at JoCo Auto got me taken care of in a professional and courteous manner. They explained everything to me so i could understand and then i was on my way. The loaner car program is outstanding!

Thanks ladies and Gentlemen!

Verified Customer
Shawnee, KS
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018
Good Outcome
The Joco Auto staff kept in touch with us, identified the problem part and replace it.