Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

917 Reviews

100% Would Recommend
Latest Review about 1 month ago

Reviews


FK
FRED K.
Olathe, KS
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018
You are STILL THE GREATEST!
I had been having expanding auxiliary electrical problems with my 2006 Ford Escape for several weeks. I had a new battery installed which cured a hard-starting problem, but the 'Door Ajar' light on the instrument panel remained on. The overhead map lights and cargo light seemed to go on and off when they wanted to, not according to the normal pattern.
I brought the Escape to Johnson County Automotive on Monday morning and a technician soon found the problem. Based on history research and testing, he determined that the right front Door Ajar switch was the problem. The switch assembly was replaced and VOILA! my car was ready early Tuesday. I have been driving the Escape every day since and all problems have been solved!
I will never take my vehicle anywhere else for repairs, and I highly recommend Joco Automotive to anyone who wants honest, quality repair and maintenance at a reasonable price.

LK
Lucas K.
Shawnee, KS
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Lucas said his vehicle was ready on time and he had no problems.
This review was collected via phone interview by Customer Research Inc.

BW
Bob W.
Mission, KS
Ford Econoline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Bob said the staff provide quality service, with good attitudes, and have excellent integrity.
This review was collected via phone interview by Customer Research Inc.

PM
Pat M.
West Salem, WI
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Pat said they got her in right away, fixed the problem, and did a great job.
This review was collected via phone interview by Customer Research Inc.

NB
Norma B.
Kansas City, MO
BMW Z3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Norma said she has been with the business for some time. They are helpful, informative and pleasant to work with. She is pleased with their service.
This review was collected via phone interview by Customer Research Inc.

PM
Pat M.
West Salem, WI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2018
Great Service
In KC for son's wedding May 28 from Wisconsin. Daughters car lost air in left front tire, she needed to head back to Wis Tues the 29th. I called JO CO in morning they said bring it over. They found resolved problem and we did oil change. In and out 1 hr, awesome for not having appt. These people very friendly and explained issues in our case with the tire. Highly recommend this shop for your auto repairs.. thanks

SK
Sarah K.
Overland Park, KS
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Sarah said the staff were prompt, kind, and they explained the services. They didn't try to up sell with other services.
This review was collected via phone interview by Customer Research Inc.

LH
Lauren H.
Prairie Village, KS
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Lauren said the staff were easy to work with, friendly, and explained everything.
This review was collected via phone interview by Customer Research Inc.

RB
RYAN B.
Lenexa, KS
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018
Super Helpful
Got me in quick and easy and took great care of me as they always do. I don't even bother taking my car anywhere else.

AP
Andy P.
Mission, KS
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Andy said his overall experience was excellent. They did a good job. Also, from the first call until he picked up his vehicle, they were wonderful.
This review was collected via phone interview by Customer Research Inc.

JT
Joan T.
Mission, KS
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Joan said she is a repeat customer at the business.
This review was collected via phone interview by Customer Research Inc.

JG
Jimmy G.
Overland Park, KS
Jeep Commander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Jimmy said the staff was great.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
Kansas City, MO
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Chris said the business did a great job with his vehicle and the price was fair.
This review was collected via phone interview by Customer Research Inc.

RB
RACHEL B.
Olathe, KS
Hyundai Elantra GT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018
Outstanding, personal service
The last time I took my car in for an oil change, the owner actually took the time to explain the way my engine works in a way that I could understand and that made sense. I really appreciate the extra time they take to make sure their customers are comfortable with the work they do on our cars.

PR
Paul R.
Shawnee, KS
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Paul said the staff were a bunch of good guys who stood behind the work they did. They provided good service.
This review was collected via phone interview by Customer Research Inc.

TT
Trevor T.
Mission, KS
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Spoke with Megan. She said it is always a great experience with this business. They are quick and trustworthy.
This review was collected via phone interview by Customer Research Inc.

LO
Lyle O.
Shawnee Mission, KS
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018
Oil change
Wife had her car taken in for oil change and they did a good job as always.

JH
Jesse H.
La Cygne, KS
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
Great job
Your business is great. As always. You always finish in less time than you predict. Which is great. I feel like my business is valued, which is good. But I also feel like I am respected, which is great. I like how you help me prioritize issues; critical, important, potential, etc.

NH
NEIDA H.
Olathe, KS
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
Excellent service as usual
Staff was friendly and work was completed on time. I was in and out of there for an oil and filter change in an hour. Love it.

FJ
Frankz J.
Lenexa, KS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Frankz said he liked their attention to detail, their cooperation and their good advice.
This review was collected via phone interview by Customer Research Inc.