Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

257 Reviews

97% Would Recommend
Latest Review 10 days ago

Reviews


TA
Travis A.
Scottsdale, AZ
Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Travis said the staff were nice.
This review was collected via phone interview by Customer Research Inc.

LB
Leandro B.
Glendale, AZ
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Leandro said the gentleman at the front desk was professional, personable, and friendly. Then the mechanic came in and suggested an upgrade to the air filter but with no pressure.
This review was collected via phone interview by Customer Research Inc.

FG
Fred G.
Glendale, AZ
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Fred said the staff was very helpful.
This review was collected via phone interview by Customer Research Inc.

DB
Danial B.
Arizona
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Danial said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SE
Scott E.
Glendale, AZ
Dodge Stratus Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019 Category: Service
Scott said that his visit to the place went well.
This review was collected via phone interview by Customer Research Inc.
Jones Auto and tire T. from Jones Auto & Tire Service responded on 01/30/2019

GOOD MORNING SCOTT
THANKS FOR THE REVIEW, APPREICATE THE 5 STAR REVIEW PLLEASE RECOMMEND ANY OF YOUR FREINDS TO US, THAT WOULD BE NICE,  ONCE AGAIN THANKS

FRANK SMITH
GENERAL MANAGER
JONES AUTO AND TIRE


AN
Ana N.
Glendale, AZ
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
Spoke with Israel. He said that the business explained everything to him in detail. They gave him an exact idea of everything wrong with the vehicle and what it would cost to fix it.
This review was collected via phone interview by Customer Research Inc.
Jones Auto and tire T. from Jones Auto & Tire Service responded on 01/26/2019

THANKS FOR THE REVIEW, WE LOOK FORWARD TO SEEING YOU AGAIN AND CONTINUE TO SERVICE YOUR VEHICLES IN THE FUTURE

ONCE AGAIN, THANKS

FRANK SMITH, GM


JB
Jason B.
Glendale, AZ
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Jason said the business had cheap prices and did good work.
This review was collected via phone interview by Customer Research Inc.
Jones Auto and tire T. from Jones Auto & Tire Service responded on 01/05/2019

JASON
THANKS FOR THE KIND WORDS, WE ARE GLAD TO BE ABLE TO HELP YOU WITH YOUR REPAIRS, HOPE TO SEE YOU AGAIN, SOON

AGAIN, THANKS FOR THE BUSINESS

FRANK SMITH  GENERAL MANAGER, JONES AUTO AND TIRE


EO
Eritier O.
Arizona
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Eritier said that everything that needs to be done to his vehicle is done.
This review was collected via phone interview by Customer Research Inc.
Jones Auto and tire T. from Jones Auto & Tire Service responded on 01/05/2019

THANKS FOR ALLOWING US TO SERVICE YOUR VEHICLE, PLEASE COME AGAIN

FRANK SMITH 
GENERAL MANAGER
JONES AUTO AND TIRE


TM
Tino M.
Glendale, AZ
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Tino said the staff have been taking good care of him since he's been going there. The service is great, and the technicians are excellent.
This review was collected via phone interview by Customer Research Inc.
Jones Auto and tire T. from Jones Auto & Tire Service responded on 12/06/2018

THANKS FOR THE GOOD REVIEW, WE REALLY APPREICATE IT.  AGAIN THANKS AGAIN
HAVE A MERRY CHRISTMAS AND A HAPPY NEW YEAR

FRANK SMITH
GENERAL MANAGER
JONES AUTO AND TIRE


DL
DAVE L.
Glendale, AZ
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Quickly done tire repair
I have been a long time customer of Jones Auto. Today was a brief visit with my Kia Soul that was having a tire issue. I had a short window of time in my day and was nearby, so I stopped in to see if they could look at my tire problem. They had me in and out, with my tire repaired, in less than 1/2 an hour. I had picked up a piece of metal in the tread causing a slow leak. It was my wife's car so I was glad it got fixed before it was a problem on the freeway.
Jones Auto and tire T. from Jones Auto & Tire Service responded on 11/28/2018

THANK YOU FOR THE KIND WORDS AND THE 5 STAR REVIEW, WE CAN'T SAY THANK YOU ENOUGH

HAVE A MERRY CHRISTMAS AND A HAPPY NEW YEAR

FRANK SMITH
MANAGER
JONES AUTO AND TIRE


DL
Donald L.
Peoria, AZ
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Donald said this business provided great service.
This review was collected via phone interview by Customer Research Inc.
Jones Auto a. from Jones Auto & Tire Service responded on 11/23/2018

GOOD MORNING DONALD
THANKS FOR COMING IS AND ALLOWING US TO SERVICE YOUR VEHICLE, WE GREATLY APPREICATE IT AND ALSO THE 5-STAR REVIEW.

THANK YOU

FRANK SMITH
MANAGER
JONES AUTO AND TIRES


JM
Jazmine M.
Phoenix, AZ
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Jazmine said they are very nice people and helpful.
This review was collected via phone interview by Customer Research Inc.
Jones Auto and tire T. from Jones Auto & Tire Service responded on 11/20/2018

THANK YOU JASMINE FOR THE REVIEW, WE WILL ALWAY TRY OUR BEST TO HAVE YOU AS A LONGTIME REPEAT CUSTOMER, 

HAVE A VERY HAPPY THANKSGIVING AND MERRY CHRISTMAS,
HOPE TO SEE YOU AGAIN SOON

FRANK SMITH
MANAGER


GH
George H.
Glendale, AZ
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Spoke with Joyce. She said she has been to this business before and they always do a good job and they are polite and courteous.
This review was collected via phone interview by Customer Research Inc.

RE
Robert E.
Phoenix, AZ
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Robert says he has been going to this business for years. He likes what the business offers.
This review was collected via phone interview by Customer Research Inc.
Jones Auto and tire T. from Jones Auto & Tire Service responded on 11/20/2018

WE WANT TO THANK YOU FOR THE OPPERTUNITY TO SERVICE YOUR VEHICLE, WE WILL TRY VERY HARD TO KEEP YOU AS A CUSTOMER  ONCE AGAIN THANKS

HAVE A HAPPY THANKSGIVING AND A MERRY CHRISTMANS

THANK YOU


TM
Tino M.
Glendale, AZ
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Tino said the staff does quality work and is very attentive.
This review was collected via phone interview by Customer Research Inc.

EN
Ernie N.
Glendale, AZ
Kia Sorento
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2018 Category: Service
Ernie said the business gave him a quote and in between the repair they changed it and it was a little more money. He has never had a problem with them.
This review was collected via phone interview by Customer Research Inc.

JD
Jim D.
Arizona
Buick Enclave
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2018 Category: Service
Jim said this business wasn't able to complete the job.
This review was collected via phone interview by Customer Research Inc.

KN
Kyle N.
Glendale, AZ
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Kyle said the owner was really good to her.
This review was collected via phone interview by Customer Research Inc.

PW
Peter W.
Glendale, AZ
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Peter said he has been a customer for 20 years and has always been happy with the service and treated very well.
This review was collected via phone interview by Customer Research Inc.

MS
Mariah S.
Arizona
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Mariah said the business was very helpful.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 257 in total