Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

399 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


MJ
Marion J.
Des Plaines, IL
Chevrolet Malibu
Verified Customer
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07/18/2019 Category: Service
Marion said she was satisfied.
This review was collected via phone interview by Customer Research Inc.

KW
Katherine W.
Mount Prospect, IL
BMW 5 Series
Verified Customer
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07/17/2019
excellent customer care, timely work, quality work
Excellent customer care, timely work, quality work. Don’t have to deal with the dealership no more. Highly recommended. Good family business with people you can trust your car to. Thank you Adam!

SG
Sahar G.
Palatine, IL
Mercedes-Benz GL-Class
Verified Customer
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07/16/2019
Sahara Girgis
My experience was beyond explain the hospitality was really good they treat me like family I recommend all my friends to go there I was so comfortable and I feel very good about my car price is really reasonable and they did a great job

GS
Grzegorz S.
Elk Grove Village, IL
Jeep Cherokee
Verified Customer
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07/16/2019
Outstanding Service
Outstanding service from an amazing place to have your car repaired

KA
Ken A.
Elk Grove Village, IL
Buick LeSabre
Verified Customer
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07/12/2019
Excellent work.
Tell you what is wrong ,tell you the price, and get it fixed right.

DJ
Dan J.
Chicago Ridge, IL
BMW 3 Series
Verified Customer
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07/08/2019
Great Service!
Drove from New Lenox based on a recommendation from a family member. Wasn’t feeling good about the diagnosis or the charges from the dealership so I came here. Adam was very helpful and went above and beyond to make sure the car was fixed appropriately. They were able to find the problem which was not what the dealer said it was. Not only did they save me a lot of money as a result, but they gained a long distance customer!

RC
Rich C.
Honda Accord Sdn
Verified Customer
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07/05/2019
Good knowledgeable service.
J&Z provided me good knowledgeable service.

B
Brian
Elk Grove Village, IL
Cadillac SRX
Verified Customer
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07/05/2019
Being able to find the exact problem
A lot of repair shops give you the run around about not being able to find the problem or problems with your car. J & Z finds the exact problem or problems and fixes them.

KM
Krzysztof M.
Addison, IL
Ram 1500
Verified Customer
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07/04/2019
A/C
My A/C work perfect now thank you for your work guys

DI
Donna I.
Elk Grove Village, IL
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019
Friendly and great service
From beginning to end they did an excellent job at a reasonable price.

OF
Ovidiu F.
Des Plaines, IL
BMW 3 Series
Verified Customer
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06/27/2019
Great place , good people a shop you can trust
Very good shop , they know their job, staff is friendly and knowledgeable, the dog is cool 👍, Hard to find good shops but this one has my business

SK
Slawomir K.
Algonquin, IL
Jeep Wrangler
Verified Customer
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06/24/2019
Jeep
Very nice staff and professional

VN
Vanessa N.
Cadillac SRX
Verified Customer
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06/24/2019
Highly Recommend
Joe, Adam and their team did an amazing job. There know what they are doing and exceed my expectation every time!
Highly recommended.

They ALWAYS do a fantastic job!!

Verified Customer
Elk Grove Village, IL
Honda Civic
Verified Customer
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06/20/2019
Great service, great price.
Great service, very reasonable price. Have been a Happy customer for many years. They always go above and beyond to provide best service.

MJ
Michal J.
Chevrolet Chevy Express
Verified Customer
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06/19/2019
Great Work
Just took my wife's van in for not starting and we had it towed in late afternoon. They figured it out and had it done by the next day with an oil change on top of it and fixed my fueling problem. The guys are great, great work, reasonably priced. I would highly recommend J&Z. We also use them for our fleet maint and repairs. Always quick and they get the job done. Great Job Guys. Thank you again.

AB
Adam B.
Chicago, IL
Mazda Mazda6
Verified Customer
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06/13/2019
Good repair shop with fair prices
I brought my car in for an oil change and to have some electrical issues looked at. The oil change was no problem and was priced well for full synthetic oil. J&Z was not able to fix the electrical issue due to security issues from the manufacturer but made a very good attempt and did not charge for the labor. I have full faith in their competency and will be back.

Verified Customer
Mount Prospect, IL
Subaru Forester
Verified Customer
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06/12/2019
Great experience
They take the extra step to help out

JM
Joseph M.
Chicago, IL
BMW 740iL
Verified Customer
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06/10/2019 Category: Service
Joseph said that everything turned out great.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Elk Grove Village, IL
Mercedes-Benz E500
Verified Customer
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06/04/2019
MB starter replacement
Thanks J&Z for final results, ignition switch repairs. Sometimes are more difficult to diagnose but J&Z always comes through with the fix. Thanks for your efforts.

Verified Customer
Barrington, IL
BMW 3 Series
Verified Customer
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05/22/2019
First class operation
knowledgeable, personable and excellent service. Understands people and how do give a good first impression

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