Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

315 Reviews

97% Would Recommend
Latest Review 18 days ago

Reviews


PP
Pam P.
Joliet, IL
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2017 Category: Service
Pam said the staff are always very accommodating and pleasant. They offered her a loaner vehicle so she would not have to wait around or be stranded anywhere. She appreciated that.
This review was collected via phone interview by Customer Research Inc.

MH
Mark H.
Elk Grove Village, IL
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2017 Category: Service
Mark said this business was knowledgeable, and they did a good job.
This review was collected via phone interview by Customer Research Inc.

JA
Jerry A.
Wheaton, IL
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2017
Gets the job I asked for done in a timly manner.
very professional and all employees seems to care about my vehicle as much as I do

KC
Kathy C.
Wayne, IL
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2017 Category: Service
Kathy said this business took her vehicle in on a short period of time. The staff were friendly and they knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

TF
Ted F.
Lockport, IL
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2017
Saab Experts. All you need to know
Ordered 93Aero off website from out of state. Multiple electronic issues. They fixed everything and I haven't had to look back. If you want your problem solved. These guys are the pros.

MM
Mary M.
Sandwich, IL
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2017 Category: Service
Mary said she was very pleased with the service at this business.
This review was collected via phone interview by Customer Research Inc.

BW
Bob W.
Saint Charles, IL
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2017 Category: Service
Bob said the business was able to do everything he needed them to. They were friendly and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

MG
Maria G.
Oak Lawn, IL
Mercedes-Benz C280
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2017 Category: Service
Maria said she thinks they all are very cordial and she had a good experience. She does have to take her vehicle back because something was done that caused the ABS light to go on. It has affected the right rear wheel and they have ordered the sensor. It will be replaced at their own expense but this is taking a little bit out of her time.
This review was collected via phone interview by Customer Research Inc.

BT
Bud T.
Glen Ellyn, IL
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2017 Category: Service
Bud said Adam is excellent at this business. He has been a customer of this business for years, and he would not go anywhere else. All of the staff are good. He will keep going back as long as Adam is there.
This review was collected via phone interview by Customer Research Inc.

DD
Derek D.
Downers Grove, IL
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2017 Category: Service
Derek said they are pretty personable and they connect well with their client base. They are quick to get everything done.
This review was collected via phone interview by Customer Research Inc.

KJ
Kevin J.
Naperville, IL
Volkswagen Eos
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2017
Great place
Been going there for years. I trust Adam. It's the number one thing you need in a mechanic. He and his dad were always great to us.

GH
Glenn H.
Lisle, IL
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2017 Category: Service
Glenn said this business helped him out and the staff did the work they said they would do. They provided fast and excellent service.
This review was collected via phone interview by Customer Research Inc.

DR
David R.
La Grange Park, IL
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2017 Category: Service
David said this business is always very friendly and helpful.
This review was collected via phone interview by Customer Research Inc.

JR
Jovan R.
Joliet, IL
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2017
Great Experience
I had to bring my Saab in for an air bag recall. The staff were friendly and completed the job very quickly. Highly recommended!

LB
Linda B.
Homer Glen, IL
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2017 Category: Service
Linda said the business was quick, easy and pleasant.
This review was collected via phone interview by Customer Research Inc.

TR
Tom R.
La Grange, IL
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2017
Visor replacement
As always, KG gets the job done. Adam, Ryan, Rick, and new guy Brian were on top of their game. They got me a great price and professional installation. Great folks with the expertise to get the job done right and a great price too. Five Star rating all the way!

FM
Fred M.
Addison, IL
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2017
Air bag recall repair
The appointment was scheduled for noon on the day of the repair. The air bag was replaced in 1/2 hour and I was on my way. Thank You.

MC
Michelle C.
Manhattan, IL
Chevrolet Sonic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2017 Category: Service
Michelle said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

AS
Andrew S.
Naperville, IL
Saab 9-3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2017 Category: Service
Andrew said Adam was straightforward about everything.
This review was collected via phone interview by Customer Research Inc.

JG
Joe G.
Naperville, IL
Saab 900
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2017 Category: Service
Joe said this business did what they were supposed to do.
This review was collected via phone interview by Customer Research Inc.