Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

328 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


BW
Brad W.
Downers Grove, IL
Saab 900
Verified Customer
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05/01/2017
Great work!
My Saab needed extensive work and these guys were honest and fair! Great job!

TR
Tom R.
La Grange, IL
Saab 9-3
Verified Customer
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04/30/2017
In dash CD player replacement
I am totally satisfied with the service that I got. Adam went out of his way to help me when my CD player jammed, leaving my CDs stuck inside. He was able to retrieve them and went above and beyond to get me a new player after the old one gave up the ghost. The KG staff (Adam, Rick and Ryan) are all first class and they keep my Saab running and reliable. If you have a Saab, you need to use KG for service. Can't say enough on how great these guys are.

TR
Thomas R.
La Grange, IL
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04/29/2017
In dash CD player replacement
My CD player seemed stuck. Once again, Adam to the rescue. He pulled the player and recovered 3 CDs jammed in the player and recovered my 2 discs. The 3rd disc was there from a previous owner. He ordered a new player after a great attempt at salvaging the old one and replaced it. Once again, great service by Adam. This guy knows Saabs inside and out!

MK
Mark K.
Downers Grove, IL
Saab 9-5
Verified Customer
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04/22/2017
SAAB 9.5 fan repair
Mice nested in my fan and wore out the bearing. Adam replaced it and now I have defrost, air and heating at decibel levels where I can hear and understand the radio....

AE
Amami E.
Oak Park, IL
Dodge Journey
Verified Customer
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04/19/2017 Category: Service
Amami said the employees were very helpful at evaluating the problem with her vehicle for a fair price.
This review was collected via phone interview by Customer Research Inc.

KG
Kevin G.
Downers Grove, IL
Mercedes-Benz CLK350
Verified Customer
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04/10/2017
Excellent service -- again!
Adam just is the best at his job!

DS
Debbie S.
Elmhurst, IL
Saab 9-3
Verified Customer
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03/31/2017
Trust and fair.
I always feel that I am getting an honest assessment. I trust that they are looking ro do their best work possible for every customer.

BD
Bruce D.
Naperville, IL
Saab 9-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2017 Category: Service
Bruce said they do good work at this business. Adam has been his mechanic for 20 years.
This review was collected via phone interview by Customer Research Inc.

TS
Todd S.
Rochelle, IL
Saab 9-2X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2017 Category: Service
Todd said they were friendly and nice.
This review was collected via phone interview by Customer Research Inc.

PJ
Paul J.
Lombard, IL
Saab 9-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2017 Category: Service
Paul said this business does a good job.
This review was collected via phone interview by Customer Research Inc.

LW
Linnea W.
Clarendon Hills, IL
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2017 Category: Service
Linnea said this business was very accommodating. She was able to get an appointment and they went above and beyond.
This review was collected via phone interview by Customer Research Inc.

JK
Jim K.
Orland Park, IL
Volvo S80
Verified Customer
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03/20/2017 Category: Service
Jim said they did a good job and he appreciated all of their help.
This review was collected via phone interview by Customer Research Inc.

MO
Marsha O.
Westmont, IL
Volkswagen Golf
Verified Customer
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03/15/2017 Category: Service
Marsha said this business did a really good job on her vehicle and she is happy with it.
This review was collected via phone interview by Customer Research Inc.

DR
David R.
La Grange Park, IL
Saab 9-3
Verified Customer
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03/14/2017 Category: Service
David said this business is the only one that can work on his vehicle because it's unique.
This review was collected via phone interview by Customer Research Inc.

BS
Brad S.
Chicago, IL
Saab 9-3
Verified Customer
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02/27/2017 Category: Service
Brad said this business was helpful and they offered the price he needed.
This review was collected via phone interview by Customer Research Inc.

BC
Brent C.
Naperville, IL
Saab 9-3
Verified Customer
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02/21/2017 Category: Service
Brent said this business did their work quickly for an awesome price. Everything worked out.
This review was collected via phone interview by Customer Research Inc.

AK
Azam K.
Oak Brook, IL
Mercedes-Benz 560SEC
Verified Customer
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02/14/2017 Category: Service
Azam said they did a good job.
This review was collected via phone interview by Customer Research Inc.

DC
Denise C.
Aurora, IL
Saab 9000
Verified Customer
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02/05/2017
Top quality work with professional employees.
They explained the options available for the needed work. Their workmanship is top quality.

RM
Robert M.
Oak Park, IL
Saab 9-5
Verified Customer
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02/04/2017
Great service
Adam and Ryan know and love Saabs. They provide consistently great service. Thanks guys.

KG
Kevin G.
Downers Grove, IL
Nissan Sentra
Verified Customer
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02/02/2017
Excellent service on very short notice.
The immediate attention and qualty of service at KG Auto cannot be beat.