Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(583 Reviews)

99% Would Recommend
Latest Review 17 days ago

Reviews


BS
Bill S.
New York
Ford Crown Victoria
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2014 Category: Service
Bill said his vehicle seems good after he receives it back, and they are okay to him.
Robert K. from Keene Automotive responded on 10/01/2014

Thanks Bill for having your wheel alignment performed here, we hope you are happy with how the vehicle performs now. Bob Keene


OB
Oliver B.
Rochester, NY
Buick LeSabre
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2014
Dependability
I have done business with Bob Keene for many years and found him to be honest and dependable. I trust him implicitly with my car know that he does not build jobs. I take my car to him even though he is 54 miles from where I live.
Robert K. from Keene Automotive responded on 10/01/2014

Oliver, As always we truly appreciate your loyaly to us that you drive long distance to have us take care of your vehicle. We value your trust and friendship. Sincerely, Bob, Susan, Mike and Andy.


DH
Dave and Mary Ann H.
Springwater, NY
Honda Civic
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2014
Auto maintenance
Reliable and trustworthy. Highly recommend.
Robert K. from Keene Automotive responded on 10/01/2014

Can you say customer of the month? You are so great to work with!


DH
Dave and Mary Ann H.
Springwater, NY
Toyota Camry
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2014
Auto maintenance
Always quick and courteous.
Robert K. from Keene Automotive responded on 10/01/2014

#1 customer this month. Thank you so much.


MD
Miranda D.
New York
Acura TSX
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2014 Category: Service
Miranda said this business was very helpful and detailed. They explained everything and their communication was good. They returned her telephone calls, which she appreciated. They got her right in for service, and the problem was fixed which was excellent. She has already recommended them to others.

CV
Chad V.
Cohocton, NY
GMC Canyon
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2014 Category: Service
Chad said this business had good service and got him in and out in a good time.

DS
Dick S.
Dansville, NY
Dodge Durango
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2014 Category: Service
Dick said this business did a good job and put tires on his vehicle. They told him they would take 1.5-2 hours. They were done in one hour, and he was happy.

DF
Delores F.
Dansville, NY
Dodge Intrepid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2014 Category: Service
Delores said the staff at the facility are so respectful and kind. They're great kids.
Robert K. from Keene Automotive responded on 08/29/2014

Thanks Delores, it's always a pleasure to work with you!  Bob K.


KF
Kate F.
New York
Ford Ranger
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2014 Category: Service
Kate said the overall experience was good.

JI
Janice I.
Dansville, NY
Mazda 3
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2014 Category: Service
Janice said Bob is very knowledgeable, prompt, and friendly. He always goes out of his way to help.
Robert K. from Keene Automotive responded on 08/31/2014

Thanks for your review.  We appreciate your family's trust in us.


CR
Chris R.
Dansville, NY
Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2014 Category: Service
Chris said the customer service is great. They are honest and she trusts them. She has recommended 3 people to this business.
Robert K. from Keene Automotive responded on 08/31/2014

Thank you for recommending others to us and for your loyalty . Sincerely,  Bob K.


BA
Blair A.
Bloomfield, NY
Subaru
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2014 Category: Service
Blair said they were really easy to work with, and did everything they said they were going to do.
Robert K. from Keene Automotive responded on 08/31/2014

Thank you for your business and trusting us with your son's auto repair needs. Also thanks for the specialty tool kit.    B. Keene


AT
Ayesha T.
Dansville, NY
Honda Element
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2014 Category: Service
Ayesha said the business is good. She trusts them with her vehicle. They are convenient for her.
Robert K. from Keene Automotive responded on 08/31/2014

Thank you for allowing us to service your vehicles.