Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93
4.9

( 582 Reviews )

99% Would Recommend
Latest Review 5 months ago

Reviews


JF
Joe F.
New York
Isuzu i-290
Verified Customer
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06/08/2017 Category: Service
Joe said this business did exactly as promised and they did it well. He did not have any complaints.
This review was collected via phone interview by Customer Research Inc.

BJ
Barb J.
Dansville, NY
Verified Customer
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06/06/2017 Category: Service
Barb said they were friendly and professional. They finished in a timely manner and were not overly expensive.
This review was collected via phone interview by Customer Research Inc.

SB
Sharon B.
Dansville, NY
Lexus CT 200h
Verified Customer
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06/03/2017
Best in the Business
Always a pleasure to do business with Bob, Susan and Mike!

AT
Aliyan T.
Dansville, NY
Suzuki SX4
Verified Customer
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06/02/2017 Category: Service
Aliyan said the service at this business was excellent. The work was done on time.
This review was collected via phone interview by Customer Research Inc.

BS
Brett S.
Dansville, NY
Buick Century
Verified Customer
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06/02/2017 Category: Service
Spoke with Tracy. She said they courteous and they get her in without hesitation. She has been very pleased.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Dansville, NY
Toyota Tundra
Verified Customer
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06/01/2017 Category: Service
John said he liked their customer service. He liked the owners and the coffee as well.
This review was collected via phone interview by Customer Research Inc.

PK
Phil and Judy K.
Dansville, NY
Ford Escape
Verified Customer
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05/25/2017
Punctual, courteous service; comfortable waiting room
Service was great; prices fair. Even a free cup of coffee! No complaints!
Robert K. from Keene Automotive responded on 05/25/2017

Thanks for coming in today Judy. I'm glad you and Phil found us when you moved to Dansville!  It's my pleasure to serve you. Bob K


TD
Tom D.
Springwater, NY
Chevrolet Cobalt
Verified Customer
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05/23/2017
Thorough, quick and courteous
Bob and staff provide full-service to the highest standards. I especially like the check-over anytime I have the cars in for minor or major repairs, oil change or inspection. Appreciate knowing if some future maintenance is likely, so I can plan for that. The shop is maticulously clean and efficiently run.
Robert K. from Keene Automotive responded on 05/25/2017

Thank you Tom for trusting me to take care of your car. You are a valued client and a great neighbor. Susan and I both appreciate your business. Bob


LS
Lavaghn S.
Dansville, NY
Toyota Tundra
Verified Customer
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05/23/2017 Category: Service
Lavaghn said this business was prompt, courteous, and good.
This review was collected via phone interview by Customer Research Inc.

MA
Mike and Vicky A.
Dansville, NY
RAM Pickup
Verified Customer
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05/17/2017
Great place
Got us in quick, always friendly and professional

BA
Brenda A.
Dansville, NY
Jeep Grand Cherokee
Verified Customer
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05/17/2017 Category: Service
Brenda said this business was courteous.
This review was collected via phone interview by Customer Research Inc.

JH
Jordan H.
New York
Dodge Dart
Verified Customer
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05/10/2017 Category: Service
Jordan said the business was very persistent.
This review was collected via phone interview by Customer Research Inc.

MC
Mike C.
Springwater, NY
Toyota Tacoma
Verified Customer
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05/06/2017 Category: Service
Mike said everything is excellent when he goes down there, everybody is always treated with top notch service.
This review was collected via phone interview by Customer Research Inc.

CB
Crystal B.
Dansville, NY
Buick Terraza
Verified Customer
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05/03/2017 Category: Service
Crystal said this business did everything that needed to be done and they did it in a timely manner.
This review was collected via phone interview by Customer Research Inc.

OB
Oliver B.
Rochester, NY
Buick LeSabre
Verified Customer
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05/02/2017
Quality
Quality work, attentiveness to customer's needs and respect

BW
Bill W.
Dansville, NY
Kia Sorento
Verified Customer
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05/02/2017
it was very good serviice
everything was very good.

SL
Steve L.
Conesus, NY
Dodge Grand Caravan
Verified Customer
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05/02/2017 Category: Service
Steve said he was happy with the fine service provided by this business. He appreciated the nice employees, going out of their way to take care of both his vehicles.
This review was collected via phone interview by Customer Research Inc.

SB
Sharon B.
Dansville, NY
Lexus CT 200h
Verified Customer
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04/28/2017
Bob and Mike AND Susan
Always a pleasure to do business there, Bob is a true gentleman and the staff is GREAT!

MB
Michael and Marsha B.
Dansville, NY
Dodge Dart
Verified Customer
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04/24/2017
State inspection
Just needed a state inspection on the car and Bob was able to fit me in without any problem. Always get very good service in a timely fashion.

AN
Amy and James N.
Nunda, NY
Mazda 2
Verified Customer
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04/19/2017
Excellent Customer Service
It is rare that I get excited about customer service because I believe that ALL businesses should have good service. Keene Automotive however was above and beyond!!! My first experience and I can honestly rate them as EXCELLENT!! Not just to me but to the other customers that came in while I waited for my brakes to be done. I have already told all of my friends and family. They will have all my business.