Keller's Professional Auto & Diesel


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

836 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.6666667/5Overall Rating 3.6666667/5Overall Rating 3.6666667/5rating 3.6666667rating 3.6666667
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review about 6 hours ago
RANDY B. on 10/07/2014
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"Fast, friendly service."
Great service.
Vehicle: Jeep Grand Cherokee
Service Date: 10/04/2014
Review Created: 10/07/2014 06:51 AM
Doug N. on 10/07/2014
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Doug said he paid a fair price, the service was hassle free and they did everything he asked them to do.
Vehicle: Honda Ridgeline
Category: Service
Service Date: 09/26/2014
Review Created: 10/07/2014
This review was collected via phone interview by Customer Research Inc.
Steve E., Manager at Keller's Professional Auto & Diesel responded on 10/08/2014

Thanks Doug for your great comments and we appreciate your business.

Steve Eidson
Store Manager
303-840-7500
Margo O. on 10/07/2014
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Margo said it was easy to make an appointment at this business. They have good service.
Vehicle: Honda Civic
Category: Service
Service Date: 10/03/2014
Review Created: 10/07/2014
This review was collected via phone interview by Customer Research Inc.
Steve E., Manager at Keller's Professional Auto & Diesel responded on 10/09/2014

Thanks Margo we appreciate your business and the chance to take care of your vehicle.

Steve Eidson
Store Manager
303-840-7500
Steve E., Manager at Keller's Professional Auto & Diesel responded on 10/09/2014

Steve Eidson
Store Manager
303-840-7500
Ilean W. on 10/07/2014
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Ilean said she likes this business.
Vehicle: Ford Taurus X
Category: Service
Service Date: 10/01/2014
Review Created: 10/07/2014
This review was collected via phone interview by Customer Research Inc.
Steve E., Manager at Keller's Professional Auto & Diesel responded on 10/09/2014

Thank you Llean for your business

Steve Eidson
Store Manager
303-840-7500
JIM J. on 10/06/2014
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"helpful phone advice, quick diagnosis and repair"
Tony answered my initial call and helped me figure out what might be going on and how to avoid some tow truck fees. The next day the shop got my truck in and diagnosed the problem quickly, and got the repair done ahead of their estimated time.
Vehicle: Toyota Tacoma
Service Date: 10/02/2014
Review Created: 10/06/2014 08:17 AM
JIM F. on 10/02/2014
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"Honesty, Integrity, Quality work, Profesionalism"
Steve and his staff always take care of me and my wife. Customer since 2000 and hopefully many years to come.
Vehicle: Dodge Durango
Service Date: 09/30/2014
Review Created: 10/02/2014 06:51 AM
Steve E., Manager at Keller's Professional Auto & Diesel responded on 10/02/2014

Thanks Jim always a pleasure to work with!!

Steve Eidson
Store Manager
303-840-7500

BONITA W. on 09/30/2014
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"it has a family feel to it..care and concern about the job they do "
great
Vehicle: Chevrolet Aveo
Service Date: 09/29/2014
Review Created: 09/30/2014 11:44 PM
Steve E., Manager at Keller's Professional Auto & Diesel responded on 10/01/2014

Thanks Bonita it's always a pleasure to work with you and we appreciate your business. :)

Steve Eidson
Store Manager
303-840-7500
INGRID B. on 09/29/2014
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"Oil change and check for anything else"
Honest, dependable.
Vehicle: Lexus RX 350
Service Date: 09/29/2014
Review Created: 09/29/2014 08:19 PM
Steve E., Manager at Keller's Professional Auto & Diesel responded on 09/30/2014

Thanks Ingrid, we appreciate your business

Thanks

Steve Eidson
Store Manager
303-840-7500
JOMAN G. on 09/21/2014
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"Great Service!"
Tony did a great job getting me a fair quote, updating me on the repairs needed, and giving me timely calls on the progress of the repairs. Once I picked up my car, I was very pleased that I took my car to Keller. From start to finish- the service was not what I was used to experiencing with other car repair shops. It was outstanding!
Vehicle: Lexus ES 300
Service Date: 09/20/2014
Review Created: 09/21/2014 02:40 PM
Steve E., Manager at Keller's Professional Auto & Diesel responded on 09/22/2014

Joman, Thanks for the great comments and we appreciate your business very much.

Steve Eidson
Store Manager
303-840-7500

KITTYE T. on 09/20/2014
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"200K+ and still going"
I've been using Keller's for years and they keep my high mileage vehicle going, and going, and going.
Vehicle: Dodge Stratus
Service Date: 09/18/2014
Review Created: 09/20/2014 08:50 AM
RANDY M. on 09/19/2014
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"consistent goodservice"
I have been coming to Keller's for years and I am always taken care of. This was a short notice used car inspection . They sqeezed me in and took care of me.
Vehicle: Jeep Wrangler
Service Date: 09/16/2014
Review Created: 09/19/2014 07:47 PM
Steve E., Manager at Keller's Professional Auto & Diesel responded on 09/22/2014

Thanks Randy always a pleasure working with you.

Steve Eidson
Store Manager
303-840-7500

DONNA T. on 09/18/2014
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"Friendly, Fast and Fair"
I've been taking my car to Keller's since we moved to CO three years ago. I keep coming back because they are indeed friendly, fast and fair. Today's visit was all of the above. I'll be back.
Vehicle: Toyota Camry
Service Date: 09/18/2014
Review Created: 09/18/2014 07:50 PM
ANEEDA C. on 09/18/2014
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"Quick oil change "
low cost quick oil change. Maint reminder is helpfull.
Vehicle: Jeep Liberty
Service Date: 09/16/2014
Review Created: 09/18/2014 08:09 AM
Barb G. on 09/13/2014
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"100% satisfied every time!"
My husband and I have taken our cars to Keller's for years. Not once have they recommended a repair/replacement that wasn't needed (and, we have gotten second opinions, on occasion). They are diligent, courteous and are not exorbitantly priced.
Service Date: 09/08/2014
Review Created: 09/13/2014 07:38 AM
Steve E., Manager at Keller's Professional Auto & Diesel responded on 09/15/2014

Thank you Barb and Terry we appreciate your loyalty all these years and we will always be here when you need us
Thanks again

Steve Eidson
Store Manager
303-840-7500
BOB B. on 09/12/2014
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"The people are great"
Courteous service at a fair price
Vehicle: Ford Pickup
Service Date: 09/11/2014
Review Created: 09/12/2014 08:44 PM
Steve E., Manager at Keller's Professional Auto & Diesel responded on 09/15/2014

Thanks Bob we appreciate your business.

Steve Eidson
Store Manager
303-840-7500

Steven L. on 09/12/2014
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Spoke with Sukini. She said she is very happy with the service she gets at this business.
Vehicle: Ford Freestyle
Category: Service
Service Date: 08/26/2014
Review Created: 09/12/2014
This review was collected via phone interview by Customer Research Inc.
Edward C. on 09/12/2014
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Edward said this business was quick and efficient.
Vehicle: Lexus ES 300
Category: Service
Service Date: 08/25/2014
Review Created: 09/12/2014
This review was collected via phone interview by Customer Research Inc.
Steve K. on 09/12/2014
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Steve said this business did really good work.
Vehicle: GMC Sierra
Category: Service
Service Date: 08/23/2014
Review Created: 09/12/2014
This review was collected via phone interview by Customer Research Inc.
Jason C. on 09/11/2014
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Jason said this business is convenient for him and reasonably priced. They serviced his vehicle in a timely manner.
Vehicle: Lexus ES 350
Category: Service
Service Date: 09/09/2014
Review Created: 09/11/2014
This review was collected via phone interview by Customer Research Inc.
Steve E., Manager at Keller's Professional Auto & Diesel responded on 09/17/2014

Thanks for the great comment and for your business as well Jason

Steve Eidson
Store Manager
303-840-7500

Stacy L. ReScore Review on 09/22/2014
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Surecritic checkman logo Verified
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Stacy said this business got the vehicle back and diagnosed it. They told him what sensor it was and the rest of the circuit was checked out. He still would not recommend this business to others due to the reasons stated from the first experience.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 09/08/2014
Review Created: 09/10/2014
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Stacy said he told the business what was wrong with his vehicle and what systems he wanted diagnosed. He specifically said he wanted the FRS system diagnosed. When he went to pick up his vehicle he found they had checked the wrong system and the rest was not diagnosed to the level he needed. He ended up bringing the vehicle back the next night and the job was done the way he needed. He is overall satisfied with service he received and he would recommend them.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 09/08/2014
Review Created: 09/10/2014
This review was collected via phone interview by Customer Research Inc.
Steve E., Manager at Keller's Professional Auto & Diesel responded on 09/16/2014

Stacy, sorry we dropped the ball the first time but hopefully not charging you was an attempt to say sorry. Thank you for your business.

Steve Eidson
Store Manager
303-840-7500
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