Keller's Professional Auto & Diesel


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

837 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.6666667/5Overall Rating 3.6666667/5Overall Rating 3.6666667/5rating 3.6666667rating 3.6666667
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review about 3 hours ago
PAM B. on 06/26/2017
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"Service"
Work was done quickly, I had a loaner car so I was not without a vehicle.
Vehicle: Oldsmobile Alero
Service Date: 06/23/2017
Review Created: 06/26/2017 04:48 PM
DAVID S. on 06/26/2017
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"Great Service"
They did a great job at a fair price. The car was ready when promised. The people are professional in every way. Great family business.
Vehicle: Honda Civic
Service Date: 06/20/2017
Review Created: 06/26/2017 10:39 AM
JOE D. on 06/26/2017
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"Consistently Good"
We get to work with the same person each time (Steve) the service is high quality and quick and they tell you upfront what's going on.
Vehicle: Dodge Grand Caravan
Service Date: 06/23/2017
Review Created: 06/26/2017 09:24 AM
Brian W. on 06/23/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Brian said overall he had a good experience with this business. There were a couple of things that he was not expecting and he would have preferred if they had contacted him before they did it. He said he will not recommend this business because he does not refer his friends and family unless he is really impressed with the business.
Vehicle: Volvo V50
Category: Service
Service Date: 06/21/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Steve E., Manager at Keller's Professional Auto & Diesel responded on 06/26/2017

Hi Brian,
I am truly sorry for the issue but am a little unsure about the reason for the 4 stars as I take these reviews very seriously I try to be sure of your 100% satisfaction and would love to know what I could have done differently to earn that last star and a recommendation from you. Please let me know if possible and as always we appreciate your business.

Steve Eidson
Store Manager
303-840-7500
DOROTHY F. on 06/22/2017
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"Customer service is outstanding"
As always, Kellers in Parker excels in customer service.
Vehicle: Chrysler Town & Country
Service Date: 06/21/2017
Review Created: 06/22/2017 06:08 PM
Jessica L. on 06/20/2017
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Jessica said the staff was friendly and patient.
Vehicle: Honda Civic
Category: Service
Service Date: 06/16/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Breyden W. on 06/16/2017
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Breyden said he would recommend others to this business.
Vehicle: Chevrolet Cavalier
Category: Service
Service Date: 06/15/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Dale M. on 06/12/2017
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Dale said Dale, at this business, is awesome and amazing. He would recommend this business for service.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/09/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
BETHANY H. on 06/10/2017
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"Great customer service"
Very happy with the service I received
Vehicle: Toyota Camry
Service Date: 06/09/2017
Review Created: 06/10/2017 12:20 PM
JOHN Y. on 06/10/2017
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"Knowable and professionalism"
Great group of techs I trust to take care of my equipment.
Vehicle: Ford Expedition
Service Date: 06/09/2017
Review Created: 06/10/2017 05:51 AM
JOE M. on 06/06/2017
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"Love to Keller and the crew."
Outstanding service and friendliness.
Vehicle: Ford Pickup
Service Date: 06/05/2017
Review Created: 06/06/2017 03:10 PM
JANICE G. on 06/06/2017
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"Outstanding Service!"
It is so nice to walk into a business and know that you can trust them to take care of your vehicle, and you can walk out the door having faith that your vehicle is safe and ready for the road. A big thank you to ALL at Kellers!!
Vehicle: Dodge Durango
Service Date: 06/05/2017
Review Created: 06/06/2017 07:49 AM
PAT M. on 06/04/2017
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"Great Service"
The guys at Keller keep my 160,000 mile car running great!
Great service and reasonable prices. Thanks!
Vehicle: Toyota Camry
Service Date: 06/03/2017
Review Created: 06/04/2017 06:48 AM
JIM F. on 06/02/2017
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"Simply the best"
There are no better auto/diesel repair facilities in Colorado than Keller's Pro Auto and Diesel in Parker! None, na da, end of discussion! I have been a Keller's/Parker for over 16 years. Now that I am traveling as a full time rv'er, I try to scedule my trips around servicing my truck at Keller's. While in Denver this week my truck developed some problems. I had it scheduled for service already, but without my truck I could not pull my fifth wheel. I dropped off my truck on Sunday and checked back on Tuesday. Jim rotated my truck in, loaned me a vehicle so I could turn in my rental car, and kept me informed. As it turned out, there was not a MAJOR issue, as we first thought. Jim had my truck ready for me on Wenesday morning (they even washed it) and I was able to continue on my way. I shudder to think of what I may have been "sold" anywhere else on my travels. I love the honesty, integrety, high quality of work, and best of all being treated like family on every visit. Keep up the great work guys! I VERY HIGHLY recommend Keller'/Parker for all of your automotive needs!
Vehicle: Chevrolet Silverado 2500 HD
Service Date: 05/31/2017
Review Created: 06/02/2017 03:24 PM
Jim S. on 06/02/2017
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Jim said their communication could have been better. There were some problems with his vehicle and he had to call them. He has visited them a number of times and knows they do good work. They are always friendly and professional.
Vehicle: Isuzu Trooper
Category: Service
Service Date: 06/01/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Sonya I. on 06/02/2017
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Sonya said her experience with this business was good. The employees were nice people and their prices were good. She would definitely recommend them.
Vehicle: Mazda 3
Category: Service
Service Date: 06/01/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
GREG B. on 06/01/2017
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"install brake assist"
Awesome. I trust them with my vehicles.
Vehicle: Lexus GX 470
Service Date: 05/31/2017
Review Created: 06/01/2017 06:18 PM
Jack H. on 05/26/2017
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Jack said this business provided good service.
Vehicle: Buick Lucerne
Category: Service
Service Date: 04/28/2017
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Bharath S. on 05/23/2017
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Bharath said there are still a couple of things that need to be addressed. He has to take his vehicle back sometime next week.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 05/13/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Kent A. on 05/22/2017
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Kent said his service was good but not spectacular.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 05/20/2017
Review Created: 05/22/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 61 - 80 of 837 in total