ReScore Reviews™ (1)
It was a very strange electrical issue that take total focus. You can not run back and forth from other jobs. We are a 2 man shop and i am the only one that can diagnose electrical issues, i still have to run the business and the month of december my front office person was off pretty much all month and the temps. were below zero. Cars with straight forward issues were towed in faster than we could get the out. I worked 15 to 16 hour days the months of november and december.We were put in the middle of a customer that works on his own cars and having to figure out the issues. So on a day that the whole city was shut down with an ice storm i made it across town to focus on and fix andys car. I have bent over backwards for andy for years helping him fix cars over the phone at night and on weekends. Helped him figure out what parts to buy for him to fix his cars without compensation. The hazmat and shop supply fees are a percentage to cover all the fees of doing business and feel im being honest by putting them on the invoice instead of raising the labor charges like all the other shops, if you call and check other shops labor rates we are one of the lowest. Sorry you have a burr in your saddle but this review put a burr in my saddle and will be remembered in the future.