Kelly's Auto Body Centralia

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(2,440 Reviews)

99% Would Recommend
Latest Review 7 days ago

Reviews


HA
Harold A.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2011 Category: Collision
This review was collected via phone interview by Customer Research Inc.

BH
Byron H.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2011 Category: Collision
Byron said that his vehicle wasn't washed or vacuumed when it was returned to him.
This review was collected via phone interview by Customer Research Inc.

ZT
Zenita T.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2011 Category: Collision
Zenita said her vehicle was ready 1 month later than promised. She thinks it is because the business was so booked up. She wishes her vehicle was ready sooner, but you do what you got to do.
This review was collected via phone interview by Customer Research Inc.

EK
Eric K.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2011 Category: Collision
This review was collected via phone interview by Customer Research Inc.

BT
Billie T.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2011 Category: Collision
Billie said she was just back today for a follow-up check, and everything was fine. They'd sent her a reminder notice, and that was very nice of them. Her vehicle was ready several days before promised. They'd said 10 days, but it was ready in 6, and it was great to get her wheels back. Billie returned because she knew them, and she had good service the last time.
This review was collected via phone interview by Customer Research Inc.

JB
James B.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2011 Category: Collision
Spoke with Don. He said his vehicle was 1 day later than promised because the paint needed to dry.
This review was collected via phone interview by Customer Research Inc.

SF
Sandi F.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2011 Category: Collision
Sandi said it was a very pleasant experience.
This review was collected via phone interview by Customer Research Inc.

EF
Edgar F.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2011 Category: Collision
Edgar said he can't say enough good things about this facilty. He said they did a really good job and they were very efficient and professional.
This review was collected via phone interview by Customer Research Inc.

TS
Tony S.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2011 Category: Collision
This review was collected via phone interview by Customer Research Inc.

ST
Starla T.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2011 Category: Collision
Starla said this business did A wonderful job.
This review was collected via phone interview by Customer Research Inc.

JH
Josh H.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2011 Category: Collision
Spoke with Lindsey. She said no paint work was done.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2011 Category: Collision
This business did a great job when it was all said and done.
This review was collected via phone interview by Customer Research Inc.

RO
Robert O.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2011 Category: Collision
Robert said he has used this business for a long time. They do a great job.
This review was collected via phone interview by Customer Research Inc.

DC
Dera C.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2011 Category: Collision
Spoke with Mr. Cleaver, Dera's brother. He said his sister was very happy with the paint work performed, and her vehicle was returned to her in a much cleaner condition than it was when she brought it in for repairs.
This review was collected via phone interview by Customer Research Inc.

NG
Nancy G.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2011 Category: Collision
Nancy said this business exceeded her expectations. She was hit by 2 vehicles, therefore Kelly's Body Shop dealt directly with both insurance companies. Nancy stated this business did everything, including getting her a rental vehicle. She concluded they were really great.
This review was collected via phone interview by Customer Research Inc.

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