Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

440 Reviews

96% Would Recommend
Latest Review about 22 hours ago

Reviews


MN
Mike N.
Tinley Park, IL
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2017 Category: Service
Mike said he was satisfied with the service and the employees explained everything to him. His vehicle looks like it just came off the show room floor.
This review was collected via phone interview by Customer Research Inc.

WS
Wayne S.
Hammond, IN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2017 Category: Service
Wayne said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

JR
Joshua R.
Highland, IN
Mazda 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2017 Category: Service
Joshua said this business is amazing, they do quality work and have great prices.
This review was collected via phone interview by Customer Research Inc.

EH
ELIZEBETH H.
Hammond, IN
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2017
Drop-in Service excellent.
I was given service right away. The problem was solved and I was on my way. All employees were cordial and efficient. Did miss Chester, though, guess he was off that day.

AD
Amadou D.
Indiana
Ford Econoline
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/31/2017 Category: Service
Amadou said this business treated him well.
This review was collected via phone interview by Customer Research Inc.

QP
Quintin P.
Hammond, IN
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2017 Category: Service
Quintin said the business provided good customer service.
This review was collected via phone interview by Customer Research Inc.

DI
DAVE I.
Hammond, IN
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2017
Best local shop
Kennedy Auto Service always takes care of you - fixing only what needs to be fixed, but letting you know what maintenance issues you might have down the road. Great place, great service!

KB
Kristen B.
Hammond, IN
Saturn SL1
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2017 Category: Service
Kristen said their prices are usually pretty fair.
This review was collected via phone interview by Customer Research Inc.

BH
Brandon H.
Hammond, IN
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2017 Category: Service
Brandon said this business provided good service. They fixed what needed to be fixed and they got it done in a timely fashion. He didn't have any problems.
This review was collected via phone interview by Customer Research Inc.

LO
Luis O.
Hammond, IN
Honda Odyssey
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/09/2017 Category: Service
Luis said this business told him he needed a part that he had already tested and knew was okay. He also asked them to leave his vehicle outside with the keys inside so he could pick it up later. However, it was not left outside and he had to wait until the next day to get it. He asked why they did not leave it outside and they told him they forgot. They also forgot to put a piece back onto his vehicle and they are taking it to him tonight.
This review was collected via phone interview by Customer Research Inc.
Bill R. from Kennedy Auto Service responded on 03/16/2017

Luis told us that he changed starter before he came here and it didn't start so he put old one back on. We determend ground cable was bad and also original starter. Luis wanted to work on it himself so he picked it up. We left lower splash shield off so he could replace starter.  Luis came back 2 days later with new starter and negative cable to have us install lower shield. Vehicle was running fine.

When customers bring in vehicles and have us do repairs we don't run into these problems. Do it yourselfers cause their own problems.

Kennedy Auto Service

EW
Eric W.
Indiana
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/08/2017 Category: Service
Eric said this business did pretty good work for a fair price. After the service he started having problems with his drive shaft.
This review was collected via phone interview by Customer Research Inc.

TB
Terri B.
Hammond, IN
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2017 Category: Service
Terri said they did a great job.
This review was collected via phone interview by Customer Research Inc.

TD
Trinity D.
Griffith, IN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2017 Category: Service
Trinity said she was satisfied with the service. The front desk person kept her company while she waited for the service to be completed.
This review was collected via phone interview by Customer Research Inc.

DT
Davenda T.
Chicago, IL
Pontiac Vibe
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/24/2017 Category: Service
Davenda said she did not have a good experience with this business. They charged her $55.00 to tow the vehicle a block away from where she was stranded on the side of the road. They charged her for the diagnosis. She said they were very insensitive and did not give her any information, regarding the price. They just wanted her to take the vehicle and leave.
This review was collected via phone interview by Customer Research Inc.
Bill R. from Kennedy Auto Service responded on 03/06/2017

The flat rate for towing like most towing services starts at 55.00.We responded quickly and brought 4 family members back in the truck.Davenda drove the veh with no water pump belt for 30 minutes.the only way to fix that veh  started at 2500.00.She towed it somewhere else.Not only did we tell her the problem we told her the water pump and belt was wasting her money

Kennedy Auto Service

NC
Norovsuren C.
Hammond, IN
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2017 Category: Service
Norovsuren said they were really friendly. There are no problems with her vehicle.
This review was collected via phone interview by Customer Research Inc.

DL
DENNIS L.
Hammond, IN
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017
Quick service, nice people
Always get good service prices are good too!

JS
Justin S.
Merrillville, IN
Chrysler Town
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2017 Category: Service
Justin said his family has been visiting this business for 20 years. They have always been friendly and helpful.
This review was collected via phone interview by Customer Research Inc.

TM
Ty M.
Hammond, IN
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2017 Category: Service
Ty said they were very attentive and they gave him the best price around.
This review was collected via phone interview by Customer Research Inc.

MA
Maria A.
Hammond, IN
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2017 Category: Service
Maria said it was a good experience. Everything was fine, the people were nice, and she is happy with the service.
This review was collected via phone interview by Customer Research Inc.

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Karen E.
Indiana
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2017 Category: Service
Karen said they had the best price. Their location was convenient.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 201 - 220 of 440 in total