Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

433 Reviews

96% Would Recommend
Latest Review 17 days ago

Reviews


Verified Customer
Hammond, IN
GMC Envoy
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2018
Good
Good

QJ
Quinton J.
Gary, IN
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Quinton said the business was everything he expected.
This review was collected via phone interview by Customer Research Inc.

LR
Louis R.
Hammond, IN
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Louis said the business does great work. They are quick, precise and prompt.
This review was collected via phone interview by Customer Research Inc.

IR
Ileana R.
Gary, IN
Volkswagen Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Ileana said they did a great job.
This review was collected via phone interview by Customer Research Inc.

DP
Danielle P.
Gary, IN
Pontiac Grand Prix
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/21/2018 Category: Service
Danielle said she had to do all the work that this business was supposed to do. They could not find the correct part for her vehicle so she had to go to auto zone and purchase them herself. They claimed that a part was damaged and wanted to charge her over $200 to replace it, but she went and found the part for only $40. When she showed a second facility the part they said needed to be replaced they advised her that there was nothing wrong with it and they didn't know why she had been told that it needed to be replaced. They waited until the end of the day to tell her that the part needed to be replaced as well. In addition, with all the other businesses in the area, if a vehicle is towed in and the customer chooses to have the work done at that facility they wave the tow fee. This business still charged her for it even though the vehicle only had to be towed 2 blocks. She would not recommend this business.
This review was collected via phone interview by Customer Research Inc.

AL
Akil L.
Hammond, IN
Lincoln Zephyr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Akil said he likes the convenience of this business and the quality of work, which is important to him.
This review was collected via phone interview by Customer Research Inc.

KM
Kelly M.
Whiting, IN
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Kelly said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

SA
Shashank A.
Indiana
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Shashank said the service was easy and fast.
This review was collected via phone interview by Customer Research Inc.

CL
Charles L.
Hammond, IN
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Charles said they picked up his vehicle on Sunday. His vehicle was ready Monday.
This review was collected via phone interview by Customer Research Inc.

TI
Trevor I.
Hobart, IN
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Trevor said, the business works quickly and efficiently and Bill is nice to work with.
This review was collected via phone interview by Customer Research Inc.

RT
Ryan T.
Highland, IN
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Ryan said this business was cool.
This review was collected via phone interview by Customer Research Inc.

EM
Ethan M.
Hammond, IN
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Ethan said the staff members were really nice. They were reasonably priced. He liked the friendly atmosphere. Overall, they were good technicians. His vehicle is running perfectly now.
This review was collected via phone interview by Customer Research Inc.

EH
ELIZEBETH H.
Hammond, IN
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018
Oil change and check-up.
Have been doing business here for years. Same mechanics - knowledgeable staff -- friendly --
economical - thorough - and HONEST. Wouldn't trust my car with any other auto shop. Go in
and ask for Chester.

AA
Ania A.
Hammond, IN
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Ania said they are reasonably priced and the service is quick and efficient. Their customer service is awesome.
This review was collected via phone interview by Customer Research Inc.

RS
Richard S.
Indiana
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Richard said the employees were nice and fast. They are good people and they had quick service.
This review was collected via phone interview by Customer Research Inc.

JM
Jerry M.
Hammond, IN
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Jerry said that the place always takes good care of him.
This review was collected via phone interview by Customer Research Inc.

KC
Kathy C.
Highland, IN
Dodge Caravan
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/11/2018 Category: Service
Kathy said she had a problem with her service. The employees did not install her oil filter tightly. Her vehicle leaked oil. The service issue caused her vehicle to be stranded on the road.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
East Chicago, IN
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
John said they give good service and they are prompt and honest.
This review was collected via phone interview by Customer Research Inc.

MR
Mike R.
Highland, IN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Mike said the staff got him in, and fixed what he needed fixed.
This review was collected via phone interview by Customer Research Inc.

JN
Jeff N.
Hammond, IN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Jeff said that he has gone to the business for years. They always do a good job. He is very happy with them and he is happy with Chester the cat, too.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 41 - 60 of 433 in total