Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94
4.9

( 262 Reviews )

99% Would Recommend
Latest Review 3 days ago

Reviews


Verified Customer
Grand Island, NE
Audi S5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Great service
Very good service and excellent job done. I have a somewhat rare Auto to fix but they have no problem with any type of repair!

LK
Larry K.
Grand Island, NE
GMC Sierra 2500
Verified Customer
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10/26/2018
Took care of all my needs
They serviced my Truck and replaced 3 bulbs that I knew needed replaced. Great Job , Thank You for keeping me safely on the road.

SH
Stacy H.
Grand Island, NE
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Great customer service!!
Reliable and dependable with great customer service !!

CP
Chuck P.
Grand Island, NE
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018
Diagnosis done
Matt and company were EXCELLENT

RB
Ralph B.
Grand Island, NE
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018
Fast and good!
The people there were helpful and friendly. My vehicle was in and out of there in a day.

ER
Evette R.
Nebraska
Lexus ES 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2018 Category: Service
Evette said it took more than an hour for her oil change.
This review was collected via phone interview by Customer Research Inc.

JW
Jeff W.
Grand Island, NE
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018
Excellent customer service
They did a great job of explaining the needed repairs to me and accurately estimated the costs.

RC
Robert C.
Grand Island, NE
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Robert said the staff is honest and the service is good.
This review was collected via phone interview by Customer Research Inc.

RP
Roger P.
Grand Island, NE
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018
Honest pricing.
You found the problem with my heating system when others could not. Question, I think I have a warped front brake rotor on my 05 Impala. It's very pronounced during breaking, but often goes away after repeated application of brakes. Could this be something other than warped rotors?
Matt F. from Ken's Auto Service responded on 10/21/2018

Thank You Roger !
I Will contact you about the braking issue.

MATT FRIESEN
Manager
308-384-6751

JG
Jonathan G.
Grand Island, NE
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
15 years with Ken's Auto
I've been taking my Vehicles to Ken's Auto for 15 years. They are trustworthy and always keep you informed of what they are doing. They always put the customer first. I know they have my best interest at heart. Matt and Ken are fantastic people!

HT
Heather T.
Grand Island, NE
Chevrolet Venture
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Great as always!
Top notch service as always! Love Ken’s!

DS
Doug S.
Grand Island, NE
Toyota Tundra 2WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Doug said they are friendly. They do really good work. Also, they always try to find him the best deal and price.
This review was collected via phone interview by Customer Research Inc.

MT
Meredith T.
Grand Island, NE
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018
Honest Reliable Service!
The team at Ken’s Auto always give me great service, honest estimates, and timely repair!

WC
Wilford C.
Grand Island, NE
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018
Convenient and great service
Have been taking my mini Cooper to Matt for several years. He has always given us such good service.

JE
Jeremy E.
Grand Island, NE
Buick Regal
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/13/2018 Category: Service
Jeremy said he was happy with everything at the business and they're the best at what they do.
This review was collected via phone interview by Customer Research Inc.

AF
Adam F.
Grand Island, NE
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Adam said he has used the business for years and is always treated well.
This review was collected via phone interview by Customer Research Inc.

DS
Duane S.
Grand Island, NE
Dodge Pickup
Verified Customer
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10/11/2018
Best shop in G.I.
Kens Auto is the only shop in town I'll go to. There honest and straight forward, do good quality work. I do and have recommend Kens to others. I have been a happy customer of years and this come after trying other shops. This comes after my dad telling me to give them a try. A man who is an ex mechanic/shop owner himself.

GG
Gene G.
Grand Island, NE
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Personal service trustworthy
Your service is appreciated and trustworthy

JG
John G.
Grand Island, NE
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Good honest people
Very honest shop and Matt and his staff are 1

JK
Jade K.
Dannebrog, NE
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Jade said her service was fast and done right.
This review was collected via phone interview by Customer Research Inc.