Overview

Overall Rating 4.38/5Overall Rating 4.38/5Overall Rating 4.38/5Overall Rating 4.38/5rating 4.38

1306 Reviews

ReScore Reviews™ (18)

ReScore
Overall Rating 3.722225/5Overall Rating 3.722225/5Overall Rating 3.722225/5rating 3.722225rating 3.722225
Original
Overall Rating 2.38889/5Overall Rating 2.38889/5rating 2.38889rating 2.38889rating 2.38889
87% Would Recommend
100% Business Response
Latest Review about 13 hours ago

Reviews


Verified Customer
Florence, KY
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019 Category: Service
Christine
Christine at the Florence dealership was beyond amazing in helping me to my needs!

HS
Harris S.
Burlington, KY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019 Category: Service
Freindly service
They serviced my vehicle in a timely manner.

SC
Susan C.
Covington, KY
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2019 Category: Service
A pleasant place
Always seem to have time to fit you in. Waiting in the waiting room isn't bad it's a pleasant place people always seem to be very pleasant.

MD
Mary D.
Erlanger, KY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
Recall
Jason Lange was very courteous

CV
Charles V.
Florence, KY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Positive Experience
I have had all three of my cars serviced here at Hyundai in Florence, Ky. Service provided is 99% done as I would expect it. The 1 % is from mechanic's that never stay. Job hoppers. The service reps come and go, which is unfortunate because they know what you expect each time. I tried once and got burned when going to a different type of business to have work on my car.

JW
James W.
Lawrenceburg, IN
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Service dept
First time there we were really pleased. We wish you were in Indiana. Very happy with the service

SF
Susan F.
Union, KY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Service
We worked Christine and Jason in service dept. Both of them were very helpful, friendly, knowledgeable in getting service done on our Hyundai. They didn't seem to mind answering our questions. We appreciate the great attitudes.

Verified Customer
Burlington, KY
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
March 14, 2019 Appointment
Timely repairs, pleasant waiting room and friendly staff.

TT
Teresa T.
Crescent Springs, KY
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Service review
Kerry handled my service promptly, no issues. Thanks!

Verified Customer
Rising Sun, IN
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2019 Category: Service
Service Dept very good.
This place is so good , service is fast, people are friendly

Verified Customer
Cincinnati, OH
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Service
Timely service and great management in the service area at Hyundai dealership.

CD
Carol D.
Erlanger, KY
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Ms
Prompt courteous service.

DF
David F.
Maysville, KY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Service
Friendly

RD
Ronald D.
Covington, KY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
i've always had excellent service at kerry,,, thats wha i've bought 4 cars at kerry
great service

GJ
Gage J.
Covington, KY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Awesome
Awesome service

Verified Customer
Florence, KY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2019 Category: Service
Great sales& service
Dan Forester sales did a great job.He was very informative.No pressure sales.

Verified Customer
Dillsboro, IN
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
For oil change
Just pulled in and took my turn didn't have to make appointment. Great price. Nice lounge, just wished you had hot chocolate machine.

JS
Jonathan S.
Fort Mitchell, KY
2013 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/08/2019 Category: Service
You have got to be kidding me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I got a oil change, tire rotation, wiper blades, and replacement fog lights and was charged $238 for labor for items that were already quoted as one price and labor added to each one of these. So much for customer service at a quality price. I have gone to these people for seven years and have never been charged so much for so little. It is basic service, not replacing a timing belt or replacing an engine or transmission. My total bill was $410 for this service. NO MORE HERE.

ER
Elisa R.
Florence, KY
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Close to Home....professional...courteous.....always pleasant
Have been going to Kerry Automotive for years now for service.... as I am a Senior and alone....I trust them to to take care of my car and make sure that I am safe driving......I also volunteer for the Red Cross and have to make certain car is ready to go.....Thankful for the service team.......

WH
William H.
Union, KY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
service was good
The service department took care of my needs and they took me home and picked me up later in the day ,
because the service was going to take several hours.