Kevin's North Area Transmissions & Automotive II

Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

496 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
95% Would Recommend
Latest Review 14 days ago

Reviews


MS
Mike S.
South Carolina
Mitsubishi Diamante
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2014 Category: Service
Mike said this business was professional, friendly, and interested in getting the job right. He may return next week to have the front brakes and the rotors done.
This review was collected via phone interview by Customer Research Inc.

KH
Karsha H.
Summerville, SC
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2014 Category: Service
Karsha said she used to go to his old business. They could be jam packed, but they still had time to see what they could do for her, or they would get her in as soon as possible.
This review was collected via phone interview by Customer Research Inc.

KH
KIMIKO H.
Charleston, SC
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2014
Family centered
I love the way they bring you in as one of their own, and stay connected with you thru the process, as a woman I was weary about trusting, but the comfort in service given lighten that, : )

GL
Gary L.
Chevrolet El Camino
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2014 Category: Service
Gary said the business does good work but is expensive.
This review was collected via phone interview by Customer Research Inc.

BS
Brenden S.
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2014 Category: Service
Brenden said they took him in quickly, and got him out quickly.
This review was collected via phone interview by Customer Research Inc.

JM
Joao M.
Huger, SC
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2014 Category: Service
Joao said the facility was fast and they did good work.
This review was collected via phone interview by Customer Research Inc.

GW
Greg W.
Charleston, SC
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2014 Category: Service
Greg said the staff members at the facility are good people and they treat him right. They let him know what repairs are going to be necessary later on instead of just letting them happen without notice.
This review was collected via phone interview by Customer Research Inc.

DB
Dorothy B.
Summerville, SC
Acura TSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2014 Category: Service
Spoke with Gail. She said Mr. Frank was very accommodating and mailed her the invoice.
This review was collected via phone interview by Customer Research Inc.

JR
Jaques R.
North Charleston, SC
Saturn SL2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2014 Category: Service
Jaques said they did a good job and it was done quickly.
This review was collected via phone interview by Customer Research Inc.

JC
Johnny C.
North Charleston, SC
Mazda Tribute
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/04/2014 Category: Service
Johnny said he took his vehicle in to have his air conditioner charged. Then he was told they had to change the water pump, so he told them to go ahead. It was only supposed to take two hours, but they wanted to keep it over the weekend. What he did not know was they had broken two of the vacuum lines and the transmission line. Now his vehicle does not go in reverse, so he will not recommend this facility.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 06/16/2014

The management staff at Kevin's North Area Transmissions & Automotive II sincerely apologizes in regards to your concern. A water pump was installed on your vehicle due to the fact that it was leaking coolant which would lead to the vehicle overheating. A transmission reverse engagement issue does not have direct correlation with coolant leaks nor air conditioning issues that your vehicle arrived with on the date of repairs.


MH
Mike H.
North Carolina
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2014 Category: Service
Mike said he has no complaints with this business.
This review was collected via phone interview by Customer Research Inc.

CR
Chyvonne R.
Seabrook, SC
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2014 Category: Service
Chyvonne said the staff was friendly.
This review was collected via phone interview by Customer Research Inc.

FB
Freddie B.
North Charleston, SC
Oldsmobile Intrigue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2014 Category: Service
Freddie said they did a great job. He really appreciates how they respond very quickly to all of his questions. They are also very prompt.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 06/03/2014

Your positve feedback is greatly appreciated. We look forward to hearing from you soon.


RB
Ronaldo B.
Johns Island, SC
Saturn L300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2014 Category: Service
Ronaldo said this business has done a lot of work on his vehicles and they always do a good job. The personnel is courteous, and complete the service work quickly. He would recommend them highly to anyone.
This review was collected via phone interview by Customer Research Inc.

DT
David T.
North Charleston, SC
Chrysler Cirrus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2014 Category: Service
David said the business has a convenient location and they did everything right on his vehicle.
This review was collected via phone interview by Customer Research Inc.

CL
Charles L.
North Charleston, SC
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2014 Category: Service
Charles said this business has a very knowledgable staff.
This review was collected via phone interview by Customer Research Inc.