Kevin's North Area Transmissions & Automotive II

Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

518 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
95% Would Recommend
Latest Review 2 days ago

Reviews


JD
Jonathan D.
North Charleston, SC
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Jonathan said this facility is convenient and the mechanic was very efficient. The work was done in a timely manner it was a great overall experience.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 08/17/2018

Thank you for sharing about your recent visit with Kevin's North Area Transmissions II. We are pleased that you had such a positive experience with us. Your business is greatly appreciated!


SW
Sebastian W.
South Carolina
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Sebastian said the business did pretty good work.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 07/26/2018

Thank you for being a valued Kevin's North Area Transmissions II customer! It pleases us to learn of your satisfaction with our service. We greatly appreciate your business.


KM
Kevin M.
South Carolina
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Kevin said the employees were knowledgeable. They completed service quickly.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 07/26/2018

Thank you for being a valued Kevin's North Area Transmissions II customer! It pleases us to know your satisfaction with our service. We greatly appreciate your business.


CM
Cynthia M.
Charleston, SC
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Cynthia said the staff gave her good service.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 07/26/2018

Thank you for being a valued Kevin's North Area Transmissions II customer! It pleases us to know you received the good service you deserve. We greatly appreciate your business.


EK
Erik K.
North Charleston, SC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Erik said that he has been using the facility for some time.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 07/26/2018

Thank you for being a continued Kevin's North Area Transmissions II customer! We greatly appreciate your business.


CC
CALVIN C.
Summerville, SC
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
Great service and knowledgable about what is going on with your vehicle, no matter the situation.
Courteous, friendly, and will help you in best pricing that fits you. Military discount for active and retired members. I am a long standing customer and never disappointed with the service received. If you want great service and mechanics, Kevin's Automotive is the place to be. Replaced a transmission about 10 yrs ago no problems with it at all on a Chrysler town and country. Fixed the wheel bearing on Lexus es350, excellent fix for price. Thanks for your service to our vehicles over the years. Oil changes are a great price as well, going above and beyond to check other items when doing so without a charge. They will return your car to you cleaned and detailed. Great, great, great!!!
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 07/16/2018

Thank you for being a continued & valued customer of Kevin's North Area Transmissions II. We value providing exceptional services for our customers. Your business is greatly appreciated!


JM
Joan M.
South Carolina
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Joan said the service was well done and it was quite economical.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 07/17/2018

Thank you for being a valued Kevin's North Area Transmissions II customer. We greatly appreciate your business!


JM
Julius M.
Mount Pleasant, SC
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Spoke with Michael. He said they did a great job.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 07/12/2018

Thank you for choosing Kevin's North Area Transmissions II for your vehicle services. We greatly appreciate your business!


TT
Troy T.
South Carolina
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Troy said they were great. They were very informative and took care of him well.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 07/06/2018

Thank you for choosing Kevin's North Area Transmissions II to service your vehicle. We take pride in ensuring our customers understand the services rendered on their vehicle. We greatly appreciate your business!


IS
Ira S.
North Charleston, SC
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Ira said he feels comfortable working with the staff. They always solve his problems, and they are a great business.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 06/27/2018

Thank you for being a continued Kevin's North Area Transmissions II customer. We are pleased that you have had positive experiences with us. Your business is greatly appreciated!


DT
David T.
North Charleston, SC
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
David said they did an outstanding job.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 06/27/2018

Thank you for choosing Kevin's North Area Transmissions II for your vehicle services. We are pleased that you had a great experience with us. Your business is greatly appreciated!


SO
Sharon O.
North Charleston, SC
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Sharon said the employees were friendly. They were kind. They explained the completed work. She liked the good service.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 06/15/2018

Thank you for choosing Kevin's North Area Transmissions II to service your vehicle! We are pleased that you had a positive experience with us. Your business is greatly appreciated!


TJ
Terrica J.
South Carolina
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Terrica said this was a very professional business and the service provided was timely and efficient.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 06/11/2018

Thank you for being a valued Kevin's North Area Transmissions II customer. We greatly appreciate your business & welcome the opportunity to serve you again!


LB
Leonard B.
Charleston, SC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Leonard said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 06/11/2018

Thank you for being a valued Kevin's North Area Transmissions II customer. We greatly appreciate your business & welcome the opportunity to serve you again!


DB
DUANE B.
North Charleston, SC
Toyota Camry
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/06/2018
Unneeded service
My wife said they were very rude when they told her she needed an alignment and my wife told them that it had just been aligned not to long ago. I will be looking for someone else to do our oil changes from now on.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 06/11/2018

Thank you for choosing Kevin's North Area Transmissions II for your oil change. We disappointed to hear that your experience did not go well. We take pride in ensuring all our customers have a positive experience with us. Please note that offering recommendations of repairs is part of our standard in making sure customers get optimal performance out of their vehicles. Per your invoice, it is stated that we "RECOMMEND 2 FRONT TIRES AND ALIGNMENT, AIR FILTER AND WIPER BLADES". It is often recommended that after getting new tires, that you have an alignment. We apologize that you did not receive that perception when the recommendations were made. Again, thank you for choosing Kevin's North Area Transmissions II.


CM
Carla M.
South Carolina
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Carla said the business employees were very kind and Paul was especially excellent. They all made sure she understood what was going on with her vehicle.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 06/11/2018

Thank you for being a valued Kevin's North Area Transmissions II customer. We take pride in making sure our customers are well informed about their vehicle repairs & any recommended repairs. We greatly appreciate your business & welcome the opportunity to serve you again!


AB
Alexis B.
North Charleston, SC
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Alexis said they completed the work on her vehicle and told her what else needed to be done to keep her vehicle in good shape.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 06/11/2018

Thank you for being a valued Kevin's North Area Transmissions II customer. We greatly appreciate your business!


AW
Amber W.
North Charleston, SC
Dodge Dart
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Amber said the service was great.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 06/11/2018

Thank you for being a valued Kevin's North Area Transmissions II customer. We greatly appreciate your business!


EM
Enoch M.
Goose Creek, SC
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2018 Category: Service
Enoch said, the staff here are good and honest people but he thinks he was over charged for the diagnostic.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 05/22/2018

Thank you for choosing Kevin's North Area Transmissions II to diagnose your vehicle issues. We take pride in providing reliable information and service. We appreciate your business!


MH
Michelle H.
South Carolina
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Michelle said the overall experience was good. The service was quick. Her vehicle was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 05/18/2018

Thank you for choosing Kevin's North Area Transmissions II to service your vehicle. We greatly appreciate your business!