Kevin's North Area Transmissions & Automotive II

Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

486 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
95% Would Recommend
Latest Review 5 days ago

Reviews


JB
Josh B.
South Carolina
GMC Envoy XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Josh said the customer service was pretty good.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 04/20/2018

Thank you for being a valued Kevin's North Area Transmissions & Automotive II customer. We appreciate your business!


JM
Jesus M.
North Charleston, SC
Dodge Neon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Jesus said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 04/13/2018

Thank you for being a valued customer of Kevin's North Area Transmissions & Automotive II. We appreciate your business!


RM
Rayshawn M.
North Charleston, SC
Chevrolet Impala
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2018 Category: Service
Rayshawn said the business provided pretty good service.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 04/09/2018

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We appreciate your business.


MP
Monique P.
North Charleston, SC
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Monique said the staff were able to accommodate her when they were about to close. They answered the questions she had and provided great customer service.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 04/09/2018

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We take pride in providing exceptional service to all our customers at all times. We greatly appreciate your business!


DW
Dameon W.
Ladson, SC
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Dameon said his overall experience was great. All of their services and staff are great. He stated he hopes they keep doing what they are doing.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 04/09/2018

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We greatly appreciate your business!


DJ
Darryl J.
Hanahan, SC
Hyundai Accent
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2018 Category: Service
Darryl said the service took a lot longer than he thought it would, and it inconvenienced him.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 04/09/2018

Thank you for choosing & rating Kevin's North Area Transmissions & Automotive II to service your vehicle. We apologize for any inconveniences you experienced while the repairs to your vehicle were being completed. While we empathize with your grievance regarding the time involved in repairing your front wheel bearings; please note that a lot of the repair time was beyond our control. During the process of repairing your front wheel bearings, we realized that it was also necessary to order & install a driver front spindle for your vehicle. Once we were aware that there would be additional time required for the repair, we did our best to keep you informed of the process. Again, we apologize for any inconveniences you experienced. Thank you for your business!


MJ
Maezell J.
West Columbia, SC
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Maezell said the business did what she asked them to do and she was satisfied.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 04/09/2018

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We greatly appreciate your business!


TM
TAMIKA M.
Summerville, SC
Land Rover Range Rover Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018
Satisfied customer
I AM greatful for this company. They don't tell you anything just to get your Money and not fix the problem. EVERYONE at this shop is ALWAYS respectful, friendly, very humble, and cares about making sure you are Satisfied.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 03/20/2018

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We are pleased that our efforts to provide excellent service did not go unnoticed. Your business is greatly appreciated!


CW
Corvetta W.
Charleston, SC
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Corvetta said the business did a great job and everyone was really helpful.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 03/20/2018

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We are happy to know that you were pleased with the service you received. Your business is greatly appreciated!


TS
Tiffany S.
North Charleston, SC
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018 Category: Service
Tiffany said the business provides excellent service.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 03/20/2018

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. we are pleased that our efforts to provide excellent service did not go unnoticed. We greatly appreciate your business!


KJ
Kiana J.
Goose Creek, SC
Cadillac Escalade
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Kiana said the business provided great service and Gloria, at the front desk, handled everything nicely.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 03/20/2018

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. Gloria and all our staff take pride in providing each customer with courteous and professional service. We greatly appreciate your business!


BW
Bugs W.
South Carolina
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Bugs said this business is excellent, professional and timely. He was very impressed with everything.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 03/20/2018

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We are grateful that our efforts to provide excellent service did not go unnoticed. Your business is greatly appreciated!


CH
Corey H.
Fernandina Beach, FL
Kia Forte
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Corey said the business took good care of him. They were good employees and the job was done on time.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 03/20/2018

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We greatly appreciate your business!


BL
Bryant L.
North Charleston, SC
Dodge Nitro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Bryant said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 03/08/2018

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We greatly appreciate your business!


CA
Charles A.
Goose Creek, SC
HUMMER H3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Charles said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 03/08/2018

Thank you for your recommendation and for being a valued Kevin's North Area Transmissions & Automotive II customer. We greatly appreciate your business!


DW
Dave W.
North Charleston, SC
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Dave said the staff were very helpful.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 03/08/2018

Thank you for allowing Kevin's North Area Transmissions & Automotive II to service your vehicle. We are pleased to know that you received the courteous service you deserve. We welcome the opportunity to render future services for vehicle as needed!


TM
Tyeshia M.
North Charleston, SC
Dodge Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Tyeshia said the staff was pleasant, and she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 03/08/2018

Thank you for sharing about your recent visit at Kevin's North Area Transmissions & Automotive II. We greatly appreciate your business!


DB
Destray B.
Summerville, SC
Honda Civic Sdn
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/01/2018 Category: Service
Destray said she was called to pickup her vehicle and when she tried to leave with it, all of the lights came on the dash. She said she should not have been called until the vehicle was truly ready. She also said, she left the vehicle again until all the lights were off. She added she will not return to the business.
This review was collected via phone interview by Customer Research Inc.

TE
THOMAS E.
North Charleston, SC
Pontiac Firebird
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2018
Kevin's North Area Transmissions & Automotive II gets it right the first time
Friendly people, fair prices, and expert service & repair is what you get at Kevin's North Area Transmissions & Auto Service II. My 21 year old transmission developed a no-reverse, no 2nd, and no 4th gear problem. Kevin's North Area II rebuilt it for me. It was close to needing a refresh considering 21 years and 154k miles on it. They did an expert job and they washed and vacuumed my car as well, even cleaning the wheels and they shined the tires. I'm glad they are so close to where I work, making it super convenient to get to them if I need something. Great people, great service.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 03/02/2018

Thank you for taking the time to share your positive experience with Kevin's North Area Transmissions & Automotive II. We understand the value of having convenient, accurate and timely service; and we are glad we could provide that for you. Your business is greatly appreciated! We welcome the opportunity provide your future routine vehicle maintenance.


YW
YOLANDA W.
North Charleston, SC
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2018
Trustworthy service
would not recommend any place else for the best trustworthy service in charleston
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 02/22/2018

Thank you for being a valued customer of Kevin's North Area Transmissions & Automotive II. We take pride in providing honest, trustworthy service for our customers. We welcome the opportunity to service your vehicle in the future.