Kevin's North Area Transmissions & Automotive II

Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

486 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
95% Would Recommend
Latest Review 6 days ago

Reviews


CB
Calvin B.
North Charleston, SC
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2017 Category: Service
Calvin said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 09/22/2017

We appreciate your business, thank you for taking the time to complete our on-line survey regarding your most recent visit.


LR
LESTER R.
North Charleston, SC
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2017
Vehicle Maintence
My 2004 Jeep was running slugglish. Now it as running like a smooth machine, Thanks again to Kevin's.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 08/28/2017

Awesome!!  Thank you for choosing Kevin's North Area Transmissions & Automotive II


LH
Laura H.
South Carolina
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017 Category: Service
Laura said the staff seems to do a good job.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 08/24/2017

Thank you!!!


LD
Lawrence D.
SC
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2017 Category: Service
Lawrence said the service was really good.
This review was collected via phone interview by Customer Research Inc.

RH
Richard H.
North Charleston, SC
Cadillac DTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2017 Category: Service
Richard said the business treated him right, and he could not find any fault with them.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 08/25/2017

Thank you for taking the time to complete our on-line survey regarding your  most recent visit, Thank you!!


MC
Matt C.
South Carolina
Acura RL
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/17/2017 Category: Service
Matt said the service was very good. The employees did a good job, but his vehicle came back dirty.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 08/25/2017

We do apologize for the small grease smudge on the fender, as you did bring this to our attention and gave us the opportunity to wash your vehicle before you left.  The survey give us the opportunity to remedy any questions or concerns our customers have, thank you for taking the time to complete the survey.


JC
Janette C.
South Carolina
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2017 Category: Service
Janette said they took her right in, they were right on time and they did a wonderful job.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 08/21/2017

Thank you!!!


AJ
Albertha J.
North Charleston, SC
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/13/2017
Bad customer service.
The staff was very rude charged me 75 dollars and still could not tell me what was wrong with my car. Will not do business with them again.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 08/15/2017

In reference to your statement regarding your vehicle, as you are aware, you brought us your 2001 Honda CR-V for diagnostic due to the fact your vehicle overheated and after over heating the vehicle was parked for more than 2 weeks and your vehicle would not start nor jump start.  We advised you your vehicle has extensive performance damage and has no spark due to bad spark plugs and distributor, which would need to be replaced first to allow your vehicle to be started, once the engine is engaged and running, only then can a diagnostic of the over heating issue be detected. Technician preformed Compression Test, Fuel Pressure Test, and Computerized Diagnostic. However, you declined the repairs and was charged diagnostic only for the work we preformed.  Please reference the repair order INV#25405 you signed and were given a copy of in which all this is clearly stated to you, verbally and in writing.


SR
Samuel R.
North Charleston, SC
Cadillac Brougham
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2017 Category: Service
Samuel said everything was very good at this business.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 08/15/2017

Thank you!!


NJ
Nathaniel J.
North Charleston, SC
Cadillac DTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2017 Category: Service
Nathaniel said they did a good job.
This review was collected via phone interview by Customer Research Inc.

IE
Irvin E.
North Charleston, SC
Kia Spectra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2017 Category: Service
Spoke with Susan. She said they are very pleased with the work.
This review was collected via phone interview by Customer Research Inc.

GY
Gerry Y.
North Charleston, SC
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Gerry said this business always gives nice service and the people are great to work with.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 09/21/2017

Thank you for choosing Kevin's North Area Transmissions II for your automotive needs, we appreciate your business!!!!


LS
LOUIS S.
North Charleston, SC
Ford Five Hundred
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/25/2017
no comment
no comment
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 07/27/2017

Thank you for taking the time to complete the survey


EM
Eugene M.
South Carolina
Mercedes-Benz S500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2017 Category: Service
Eugene said he has been with this business for many years and he likes the services they provide.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 07/27/2017

Thank you for completing our on-line survey.  Please LIKE and visit our Face-book page for exclusive offers & Discounts!!!


AS
Al S.
North Charleston, SC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2017
Service
The staff is always courteous and efficient. All of my oil changes and repair services are completed by Kevin's Auto. They provide excellent service!
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 07/21/2017

Thank you for taking the time to complete our on line survey regarding your most recent visit.  Please be sure to check your mailbox for an exclusive offer just for you!!!


DR
Dan R.
South Carolina
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2017 Category: Service
Dan said this business is great. They do well and Kevin is great.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 07/27/2017

Thank you for sharing your comments with us regarding your visit experience.  Please follow us on Face-book for exclusive promotions and offers for your car care needs!!  You can also check in with us, book appointments, and check wait time.


FH
Frederick H.
MCCLELLANVILLE, SC
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017 Category: Service
Frederick said this business provides quality work.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 07/27/2017

Please follow us on Face-book for exclusive Kevin's North Area Transmission & Automotive II Offers.  Thank you for taking the time to complete our on-line survey regarding your most recent visit.


JM
Julius M.
Mount Pleasant, SC
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017 Category: Service
Spoke with Michael. He said this business had good customer service.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 07/27/2017

Thank you for taking the time to complete our on-line survey.  We appreciate you kind response.  Please LIKE US on FACE-BOOK for exclusive offers, Discounts, & Promotions.  Kevin's North Area Transmissions & Automotive II 7647 Dorchester Road, N. Charleston, SC 29418 and don't forget to check -in while your here!!


TM
Tennie M.
North Charleston, SC
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017 Category: Service
Tennie said this business was really good to her and they get her in when she needs them to. They help her out a lot and she loves all of them. She said the ladies in the front are really nice and the mechanics even wash her vehicle for her.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 07/27/2017

Thank you for sharing your experience regarding our repair facility and the personalized  customer service you receive from Kevin's North Area Transmissions & Automotive II on 7647 Dorchester Road


SJ
Shantaye J.
North Charleston, SC
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2017 Category: Service
Shantaye said this business did a great job. The staff was friendly. They got her in and out.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 07/27/2017

Thank you for sharing your experience with us regarding your most recent visit to our repair facility on Dorchester Road.  Please follow us on face-book for exclusive offers and discounts just for you.  Please like our face-book page!!  Thank you again.