Kevin's North Area Transmissions & Automotive II

Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

486 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
95% Would Recommend
Latest Review 4 days ago

Reviews


CP
Chad P.
North Charleston, SC
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2017 Category: Service
Chad said he had no issues.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 05/22/2017

Thank you or giving us the opportunity to work on your vehicle. Your business is greatly appreciated. Please keep us in mind for any general automotive repair needs. We hope that your rebuilt transmission by our company lasts for many years to come!!! 


VD
Velvet D.
Charleston, SC
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2017 Category: Service
Velvet said the service at this business is always quick.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 05/22/2017

Thank you maam we are glad that we are able to provide you with fast reliable service on your vehicle. Your business is greatly appreciated.


JS
Joseph S.
North Charleston, SC
GMC Sierra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2017 Category: Service
Joseph said he has always used them.
This review was collected via phone interview by Customer Research Inc.

KH
Karey H.
South Carolina
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2017 Category: Service
Karey said this facility was good and they found out what was causing the problem. He would like to thank them for washing his vehicle.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 05/05/2017

Absolutely!!!  We appreciate you as a customer and our complementary car wash is our way to show our appreciation to our customers.  As a local small business we value your referrals and repeat business!!

Thank you,
The Crew @ Kevin's II


D
Donald
North Charleston, SC
Lincoln Zephyr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2017 Category: Service
Donald said the service was good.
This review was collected via phone interview by Customer Research Inc.

SM
Stephen M.
Charleston, SC
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2017 Category: Service
Spoke with Terell. He said the business was great every time he went there for service.
This review was collected via phone interview by Customer Research Inc.

TM
Teresa M.
North Charleston, SC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2017
Great customer service.
Very impressed with the customer service and care given to my vehicle
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 05/01/2017

Thank you for taking the time to complete our on-line survey regarding your most recent visit.  We value your opinion, Thank you from, THE TEAM AT KEVIN'S NORTH AREA TRANSMISSION!!!


PD
PATRICK D.
North Charleston, SC
Cadillac DTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2017
Customers service
Good quality service!
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 05/01/2017

Thank you for taking the time to complete our on-line survey.


V
Valued Customer
North Charleston, SC
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2017
Customer Satifaction and Quality
They don't try and puch anything extra on you. They give you the enformations and let you choose how you want to handle the problem.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 05/01/2017

Thank you!!~!  We value your feedback


AV
Andrew V.
North Charleston, SC
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Andrew said it was good and he likes how they showed him the issue before they did anything. The staff is friendly and nice.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 04/28/2017

THANK YOU FOR TAKING THE TIME TO COMPLETE OUR ON-LINE SURVEY REGARDING YOUR MOST RECENT VISIT TO OUR REPAIR FACILITY.


KM
Kevin M.
North Charleston, SC
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2017 Category: Service
Kevin said the customer service is awesome. He loves this business and he would recommend it to everyone.
This review was collected via phone interview by Customer Research Inc.

CS
Craig S.
Charleston, SC
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017 Category: Service
Spoke with Barbara. She said everything went smoothly at this business. The service went as they explained it would. The people are nice to work with. Gloria was lovely and professional and she followed through.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 04/25/2017

Thank you for taking the time to complete our on-line survey regarding your most recent visit to our repair facility.  We appreciate you as our customer and are glad to assist you with all your vehicles needs all in ONE SHOP, KEVIN'S NORTH AREA TRANSMISSIONS & AUTOMOTIVE II 7647 DORCHESTER RD 843-552-2666


TC
Terrence C.
Charleston, SC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2017
Customer service and work
Best dam place in town. Hit Ms G up. She'll get you where you need to be. And Sheldon will make you glad you took your car there.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 04/17/2017

Thank you for taking the time to complete our on-line survey regarding your most recent visit to our repair facility.  Thank you from the TEAM @ KEVIN'S NORTH AREA TRANSMISSION II


CP
Christopher P.
Mc Clellanville, SC
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2017 Category: Service
Spoke with Cassandra. She said Kevin is good and he's very business oriented.
This review was collected via phone interview by Customer Research Inc.

KK
Kevin K.
South Carolina
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2017 Category: Service
Kevin said Shelton took good care of him.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 04/13/2017

Thank you sir, I appreciate you for choosing our repair facility for your oil changes.  Come back and see me anytime!!


BG
Brian G.
Ladson, SC
Chevrolet Silverado
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2017 Category: Service
Brian said they did a good job and he was pleased.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 04/13/2017

Thank you for choosing Kevin's North Area Transmission II, we value your feedback regarding your most recent visit to our repair facility.


TC
TERRANCE C.
Charleston, SC
Pontiac Grand Am
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/09/2017
Unwarranted pricing.
I always come here because of Ms.Gloria and her knowledge and customer friendly personality. But as of lately the prices have skyrocketed. My last bill there's $250 for something I don't know what it's about. I believe the prices were always fair, but now, it's getting ridiculously too high.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 04/13/2017

Thank you for taking the time to complete our on-line survey, after speaking with Ms. Gloria please take the time to re-evaluate your most recent response regarding your visit to our repair facility.  Thank you again, From the Team here at Kevin's North Area Transmissions II.


IS
Ieasha S.
Summerville, SC
Lincoln Zephyr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2017 Category: Service
Ieasha said the service was excellent and the price was good. It was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 04/10/2017

Thank you so much for your valuable feed back.


DK
Danny K.
Mount Pleasant, SC
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2017 Category: Service
Danny said this business had him scheduled and when he went in, they immediately took the vehicle in. It took 30 minutes and there was no waiting. It was great service.
This review was collected via phone interview by Customer Research Inc.
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 03/28/2017

Thank you for taking the time to complete our on-line survey regarding your most recent visit to our repair facility.  We value your opinion as a customer and your feedback helps us improve our service here at KEVIN'S NORTH AREA TRANSMISSIONS & AUTOMOTIVE II.  Thank you for making an appointment with us on this day and we are glad to have served you well.  Thank You from all of us here at KEVIN'S!!!!!


JD
JOHN D.
North Charleston, SC
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2017
Mr. John L. Dougans
PROFESSIONAL SERVICE AND TEAM WORK
Shelton M. from Kevin's North Area Transmissions & Automotive II responded on 03/24/2017

Thank you for taking the time to complete our on-line survey.  We value you as a customer and at Kevin's North Area Transmission II your TRUST is our business.