Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

7875 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review about 1 hour ago

Reviews


KC
KELLY C.
Tacoma, WA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2019 Category: Service
Always excellent!
I have had my first Kia since 2013. All services since have been performed at Kia of Puyallup. Service is swift and high quality. Waiting area is excellent. Because of a pattern of excellence, I returned to this dealership to purchase a second Kia.

RW
RONALD W.
Sumner, WA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Easy and Confident
It is very easy to make an appointment online. I am always confident that the scheduled work will be done right with no unwarranted repair suggested.
This dealership is operated the 'old fashioned' way-trust and fair dealing.

CL
CARL L.
Tacoma, WA
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Car service
Andre is so sweet and helpful I really liked him. He kept us up to date on what was going on and made sure we were comfortable. He even got me a key fob battery for my fob. I really liked him.

RJ
RUSSELL J.
Tacoma, WA
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
2 thumbs up
Pros: prompt service courteous service.
Cons: No cookies like owners Sisters dealership. HAHA

Yes, this is from an actual Kia owner

SS
SHAWN S.
Edgewood, WA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Still happy
Once again, the service department has come through and taken care of my needs in a timely and professional manner. Jon seems to be my go to guy and I'm pretty darn happy with my interactions with him from beginning to end. So, thank you Jon.

SG
SAMUEL G.
Renton, WA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Kia Expierence
The sales associate was there to explain all of the work to be performed.

CW
CONNIE W.
Edgewood, WA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Great Service and all people at the Dealership.
Prompt service from JR and great information regarding what my SUV needed and able to get in quickly to resolve the problem. Always with a smile..

Verified Customer
Tacoma, WA
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Efficient
I was checked in quickly and professionally, and the work was completed promptly and thoroughly. Easy peezey.

Verified Customer
Lake Stevens, WA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
I have referred several people to them as their warranty& service are superior!.
My Grandson bought his new NIRO & he is very happy with his car & the service at Puyllaup Kia 😊

SS
STEVEN S.
Puyallup, WA
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Dr door inop
Quick diag if part needed. Had part painted. Excellence color match and quick installation. . . .

KJ
KRISTEN J.
Federal Way, WA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
30000 mile check up
Went for a coupon oil change but noted the miles and was close enough to warrant more service. He gave me several deductions so the final price and service were well worth it.

GK
GREG K.
Puyallup, WA
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Good communication, and competent work
Met all my expectations

Verified Customer
Tacoma, WA
Kia Optima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2019 Category: Service
30,000 service
Wasn't able to get a loaner car. I wasn't told I had to reserve 2 weeks ahead of time. Communication between Summer and Karstens did not happen for loaner car. JR had my car finished on time. Very happy with service.

KC
KATHLEEN C.
Black Diamond, WA
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Sedona
Great service. Courteous, helpful and polite.

AA
ANN A.
Puyallup, WA
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Good people
Experienced techs who are able to fix your car quickly and not charge for wasted time

RT
RHONDA T.
Puyallup, WA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Great Service
Always wonderful.

Verified Customer
Spanaway, WA
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Wonderful service, as usual!
Thank you for taking such good care of me.

Verified Customer
Spanaway, WA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019 Category: Service
Great Job.
Always does a great job and always quick.

KT
KATHRINE T.
Olympia, WA
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019 Category: Service
Oil Change
Service took less than an hour & everything was explained step by step. Definitely recommend KIA and the Forte.

Verified Customer
Edgewood, WA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019 Category: Service
Great Services
Quick service, well done.