Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

7874 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review about 3 hours ago

Reviews


RF
RAELANE F.
Puyallup, WA
KIA RIO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2011 Category: Service
service repairs?
the service people at Kia of Puyallup are great. They are nice and very helpful. I had some questions and they answered them with a smile. I will always come back to Kia of puyallup for my car needs.
Ryan S., President from Kia of Puyallup responded on 01/28/2012
Thanks Raelane. We will be here to help you when that time comes. - Ryan Sawyer, General Manager

DO
DAVID O.
Bonney Lake, WA
KIA OPTIMA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2011 Category: Service
Great service
Thanks for the professionalism!

LL
LARRY L.
Puyallup, WA
KIA SOUL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2011 Category: Service
purchase of kia soul
would buy there again.

RH
ROBERT H.
Bonney Lake, WA
KIA SPECTRA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/25/2011 Category: Service
Service Visit
Happy with the services that were provided and the car was nicely cleaned up when we picked it up as well.

EF
EDWARD F.
Puyallup, WA
KIA FORTE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2011 Category: Service
car service
Car was done everything runs well were pleased with the service.

DD
DALE D.
Graham, WA
KIA SORENTO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2011 Category: Service
Kia service
Outstanding service!

LE
LAURA E.
Puyallup, WA
BMW 7 SERIES
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2011 Category: Sales
warranty repair on bmw
we recently purchased an used bmw from kia of puyallup. shortly after the purchase the transmission developed an intermittent bang. kia sent the car to a bmw dealership, kept us informed all along the way, offered us a loaner, and covered all repair cost. we were extremely pleased.
Ryan S., President from Kia of Puyallup responded on 01/28/2012
Hi Laura - We hope you are enjoying the BMW. We are sorry for the bump in the road after you purchased the car. We were happy to fix it and hopefully you are enjoying the car. - Ryan Sawyer, General Manager

BF
BETSY F.
Tacoma, WA
KIA SEDONA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2011 Category: Service
warranty work
Service dept quickly installed newtranny under warranty.loaner was nice

DG
DANIELLE G.
Graham, WA
KIA SORENTO
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/24/2011 Category: Service
service has gone downhill
The customer service at Kia has gone downhill over the last few years, and i will not recommend them to anyone anymore...
Ryan S., President from Kia of Puyallup responded on 01/04/2012
I'm sorry you feel that way Danielle. We strive to offer great customer service to all of our customers. Sounds like it may possible be an issue with your vehicle. If so please let us know how we can be of service. Thank you. - Ryan Sawyer, General Manager

HH
HANK H.
Tacoma, WA
KIA SPECTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2011 Category: Service
buying a battery, getting a rear light
Done very well.

FC
FLORENCE C.
Federal Way, WA
KIA SEDON
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2011 Category: Service
auto maintenance
excellent

HW
HELMUT W.
Puyallup, WA
KIA SPORTAGE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2011 Category: Service
Outstanding
Very efficient,everything was done in a timely manner,the only complaint i have is that there was some kind of update and no one told me to bring both sets of keys,this re quires another trip to the service department.In the future if someone ha an appointment all updates should be checked and the customer notified

KE
KARI E.
Tacoma, WA
KIA SOUL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2011 Category: Service
Service Visit
As usual, Kia of Puyallup did a great job and gave me a shuttle to and from work.

TT
TIM T.
Puyallup, WA
KIA SORENTO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2011 Category: Service
great atmosphere
Quick and great service with a friendly attitude.

AT
ARTHUR T.
Tacoma, WA
KIA SPORTAGE
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2011 Category: Service
repairs and maint.
a little more detail washing the car but it was pretty dirty.

DY
DENNIS Y.
Tacoma, WA
KIA SORENTO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2011 Category: Service
so good service
donuts would be good

CT
CORINTH T.
Seattle, WA
KIA SORENTO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2011 Category: Sales
Bought a 2012 Kia Sorento
Awesome experience buying a car. Love my sorento!

KA
KEN A.
Auburn, WA
KIA SEDONA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2011 Category: Service
Auto Maintenance
Very accomadating and helpful to ensure that customers get the very best service, making folks feel that it is more than just a dealership, its about the customers.

MM
Melissa M.
Mineral, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2011 Category: Service
fast service
I had a couple problems with my Kia lately and each time I called and came down Carston was able to get me in right away and everything was taken care of quickly and efficiently. He goes above and beyond to make sure customer service is a priority.

MM
MELISSA M.
Milton, WA
KIA SEDONA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2011 Category: Service
fast service
I had a couple problems with my Kia lately and each time I called and came down Carston was able to get me in right away and everything was taken care of quickly and efficiently. He goes above and beyond to make sure customer service is a priority.