business image

Kia of Puyallup

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(11,378 Reviews)
79
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
79
Net Promoter Score ®

Business Details

About

Kia of Puyallup is the Northwests premier Kia dealership and has been proudly serving the Puget Sound area since 1995. At Kia of Puyallup we have built our reputation not only with fine products, but more importantly, with the most courteous, friendly and experienced personnel available in the industry today. We have 6 acres of Kia of Puyallup is the Northwests premier Kia dealership and has been proudly serving the Puget Sound area since 1995. At Kia of Puyallup we have built our reputation not only with fine products, but more importantly, with the most courteous, friendly and experienced personnel available in the industry today. We have 6 acres of inventory, a state-of-the-art service department equipped with advanced diagnostic equipment and the largest selection of Kia parts in Washington State. In addition we have a children's playroom and free Wi-Fi computer workstations. At Kia of Puyallup it's an environment built with you in mind. ...more

Categories
Kia Dealer, Auto Maintenance, Auto Repair
Contact
(253) 286-8000
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
111 Valley Ave NE Puyallup, WA 98372

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
79
Net Promoter Score ®

Business Details

About

Kia of Puyallup is the Northwests premier Kia dealership and has been proudly serving the Puget Sound area since 1995. At Kia of Puyallup we have built our reputation not only with fine products, but more importantly, with the most courteous, friendly and experienced personnel available in the industry today. We have 6 acres of Kia of Puyallup is the Northwests premier Kia dealership and has been proudly serving the Puget Sound area since 1995. At Kia of Puyallup we have built our reputation not only with fine products, but more importantly, with the most courteous, friendly and experienced personnel available in the industry today. We have 6 acres of inventory, a state-of-the-art service department equipped with advanced diagnostic equipment and the largest selection of Kia parts in Washington State. In addition we have a children's playroom and free Wi-Fi computer workstations. At Kia of Puyallup it's an environment built with you in mind. ...more

Categories
Kia Dealer, Auto Maintenance, Auto Repair
Contact
(253) 286-8000
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
111 Valley Ave NE Puyallup, WA 98372

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
79
Net Promoter Score ®

Business Details

About

Kia of Puyallup is the Northwests premier Kia dealership and has been proudly serving the Puget Sound area since 1995. At Kia of Puyallup we have built our reputation not only with fine products, but more importantly, with the most courteous, friendly and experienced personnel available in the industry today. We have 6 acres of Kia of Puyallup is the Northwests premier Kia dealership and has been proudly serving the Puget Sound area since 1995. At Kia of Puyallup we have built our reputation not only with fine products, but more importantly, with the most courteous, friendly and experienced personnel available in the industry today. We have 6 acres of inventory, a state-of-the-art service department equipped with advanced diagnostic equipment and the largest selection of Kia parts in Washington State. In addition we have a children's playroom and free Wi-Fi computer workstations. At Kia of Puyallup it's an environment built with you in mind. ...more

Categories
Kia Dealer, Auto Maintenance, Auto Repair
Contact
(253) 286-8000
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
111 Valley Ave NE Puyallup, WA 98372
All Departments' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(11,378 Reviews)

TH
gravatar
TRINA H.
Tacoma, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/12/2018
verified customer Verified Customer
Category: Service
Good service
I have always received great customer service here. I called prior to this service to confirm that a loaner car would be ready for me the night before, as the schedule advised when I made the appointment. I spoke with Andre and felt talked down to and belittled. He told me that "you are making this more complicated than it is" with a disgusted tone. I was simply confirming that i wouldn't be wasting time and gas trying to drop my car and get a loaner the night before my appt. He would never give me a straight answer. One that I would have assumed easily confirmed. This was the first time in almost 5 years of coming to the dealership exclusively for services on my car that I didn't feel like a valued customer. I would only recommend you based on previous service provided. Based on the service this week, I wouldn't send id tell 10 friends not to go there too.
Recommended
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.